I ordered professional monitoring a few months ago. Technician came to the house and installed the touchpad, door sensors and camera. I have not had many issues other than the occasional drop of camera reception. I recently decided to see if there is...
how to connect rogers home monitoring screen to larger display, like tv or monitors? **Labels Added**
Good day. I'm a subscriber to Roger's Home security/monitoring in Atlantic Canada. The Rogers Security TouchPad and devices are connected to a Netgear Nighthawk S8000 Router, which is then connected to a XB7. The only devices connected to the Net...
I have had a monitoring system for quite a while. I had an incident happen last Saturday and when I took my memory card out and put it in my laptop - I got a message saying that the SD card must be formatted. I formatted the card, put it back in ...
Hey, I am looking to add a new Sengled lightbulb through the mobile app and under “Manage Devices” the only option is to edit the already installed devices. Any suggestion? I have also tried adding the light through the touchpad with no luck. ...
How do I know if my touchpad takes a regular or micro SD chip? It's model No. TCA301ROG1. Thanks, Amy **Labels Added**
ZigBee Smart Plug SZ-ESW02 was deleted from RHM system. How do I add it back?? Everytime I try to add it through the touchpad it says No lighting Devices found please make sure that the lighting devices is properly defaulted? *** Edited Labels ***
how do I remove the touchpad from the wall? ***Edited Labels***
Hi I hope someone can help because so far Rogers Support cannot. I plugged in a Sercomm SZ-ESW01 small appliance module. Followed the installation guide and it shows up in Touchpad. I can turn on and off a lamp or my coffee maker through the touch...
When myself or a family member tries to arm the system at night to stay via the keypad, the system is preset to away mode and we have armed it without noticing a few times, aside from using the app, is there a way to have the option for armed stay as...
On Rogers smart home monitoring when copying a block of time from the touchscreen to a usb stick is there a time and date stamp on the video itself when reviewing on computer? ***Edited Labels***
Hello Looking for some support since Technicians are not doing home visits right now. I have a keypad, (not Rogers Equipment), that is by my entry door. About 3 weeks ago it started beeping randomly and doesn't show when the system is armed ...
I had to replace the batteries in the Rogers Wireless Keypad. However, now the Keypad doesn't seem to be working with the Rogers LCD Display to be able to arm and disarm the system. I can't seem to find any instructions on how to pair the Roger...
My touchpad is currently wired via RJ-45 to the netgear router. With the covid-19 situation, is there a way/procedure that I can do to enable wifi connection instead of wired? I just don't want a tech to visit my home during this time. Thanks. *...
Over time the interface on the touch screen becomes more and more sluggish and I'm unable to disable the alarm. Often I come home and try to disable the alarm, but the touch screen only registers a touch with 10-15 seconds delay, sometimes the disp...