Smart Home Monitoring
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Remove Netgear Nighthawk S8000 from Security Setup

Good day.    I'm a subscriber to Roger's Home security/monitoring in Atlantic Canada.  The Rogers Security TouchPad and devices are connected to a Netgear Nighthawk S8000 Router, which is then connected to a XB7. The only devices connected to the Net...

gadgetgeek by I plan to stick around
  • 344 Views
  • 1 replies
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Missing “Add Device” button missing

Hey, I am looking to add a new Sengled lightbulb through the mobile app and  under “Manage Devices” the only option is to edit the already installed devices.  Any suggestion?  I have also tried adding the light through the touchpad with no luck.     ...

SClare by I've been here awhile
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Resolved! How to add device that was removed

ZigBee Smart Plug SZ-ESW02 was deleted from RHM system. How do I add it back?? Everytime I try to add it through the touchpad it says No lighting Devices found please make sure that the lighting devices is properly defaulted?   *** Edited Labels ***

dfolco1 by I've been here awhile
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Resolved! Compatible equipment

Can anyone tell me if there are options to use equipment from another provider eg I have TELUS cameras is there away to use those with the Rogers smart home monitoring

Garage Door Openers for Smart Home Monitoring

Hello allSo I've been playing with the Rogers smart home monitoring and I have made a garage door opener attachment so now I can open my garage door with the rogers smart home app and I can set a rule when I'm returning home and I disarm the house th...

Trav4226 by I've been here awhile
  • 834 Views
  • 2 replies
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New Device Shows up on Touchpad but Not in App.

Hi I hope someone can help because so far Rogers Support cannot.  I plugged in a Sercomm SZ-ESW01 small appliance module.  Followed the installation guide and it shows up in Touchpad.  I can turn on and off a lamp or my coffee maker through the touch...

icyclejay by I've been here awhile
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  • 3 replies
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Rogers Wireless Keypad Pairing

I had to replace the batteries in the Rogers Wireless Keypad.    However, now the Keypad doesn't seem to be working with the Rogers LCD Display to be able to arm and disarm the system.    I can't seem to find any instructions on how to pair the Roger...

dajkyyc by I've been here awhile
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  • 1 replies
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Resolved! Keypad LED not Working

Hi,   I have DSC alarm integrated with Rogers smart home for few years. Recently I notice the zone LED on DSC keypad is not response when motion detected and I talk to tech support and they say this is correct.  I believe it was working before, any i...

SidneyT by I'm here a lot
  • 3533 Views
  • 9 replies
  • 0 likes