We renegotiated expired discounts with Rogers in December for ignite bundle and smarty home monitoring. From December to February no issues. On March 20th we received an email saying our “partner discount ” on smart home monitoring had bern removed. ...
I cancelled doorbell order for uncompatible with existing doorbell system and asked Rogers Agent to cancel. Yesterday, I found the doorbell was still on my account with charge for the new doorbell (not installed). Tried to reach to Rogers Agent to de...
It has been a considerable time since security cameras were dumped and abandoned in my residence. All my efforts to get your company to install the cameras have proved abortive so far. The most annoying part is that I am being charged for services...
I have called several times and spent several hours discussing charges to my account for false alarms that were not false. I was last told claims had been opened for investigation and, again, someone would be in touch with me to discuss. That was a f...
Hi there, I have been on hold for over 80 minutes on the phone, 90+ minutes on the chat (only to be kicked off the waitlist due to inactivity on the my rogers account) and 60+ on social media queue. Need to chat with someone at the managers' level as...