Rogers door bell Chirping during winter
Recently installed Roger’s door bell. When there is snow and wind, door bell started chirping continuously. I couldn’t see any settings to control sensitivity. Is this software issue ?
Recently installed Roger’s door bell. When there is snow and wind, door bell started chirping continuously. I couldn’t see any settings to control sensitivity. Is this software issue ?
I have set up camera detection zone on both of my cameras yet they are still recording video outside of the defined area. Does anyone have any experience with this?
Is anyone else finding the door bell camera is awful? I had a $16 Amazon one before signing up in November for the Shaw one. The shaw camera is sooooo dark. I can barely make out people standing at the door most of the time. **Labels Updated**
Does it have to be a 64GB Class 10 SD Card? can I use 128GB? ***Added Labels***
I don't see any slot for SD memory card in my Rogers Home Monitoring. It looks like that it is microSD card. Can someone please confirm the configuration of memory card , I can use in monitoring device to record video from security camera? or am I lo...
Can we use the mounting hole to put camera inside of the house to get a better angle of back yard or yard using the screw mounting holes on camera to look outside and then turn the camera inside when needed? Having it screwed helps secure the camera ...
I've had Rogers Smart Home Monitoring for ages. When we needed to add a door sensor to our garage door, I called Rogers Smart Home Monitoring and they sent a technician to install a sensor and pair it with the Rogers Smart Home Monitoring hub. Excell...
I’d like to give my wife full access to the monitoring system, so she can view the cameras and arm or disarm the system whenever needed. What’s the best way to set this up? ***Edited Labels***
Can anyone provide a valid number to order a replacement door/window sensor? Unable to order online or in-store and the contact number on the Home Monitoring/Hardware website to learn more (1-888-487-0429) is just an endless loop of transfers and len...
I ordered professional monitoring a few months ago. Technician came to the house and installed the touchpad, door sensors and camera. I have not had many issues other than the occasional drop of camera reception. I recently decided to see if there is...
I am getting the system tomorrow but I already have ADT can I use their door sensors to connect into the Rogers app for home security? ***Edited Labels***
Unfortunately, I purchased a camera doorbell and two monitoring cameras without opting for the technical installation service. I decided to install them myself. However, living in an apartment, I was surprised by the steep installation cost of over $...
I have had cameras installed and am able to view them through the Ignite Home Connect App. Installed on Jun 8th and only had to log in once with the username and password to view the cameras. I felt like this is a great feature to be able to log in...
Every time I open the app to arm or disarm my system, it makes me sign in. It says “there is a problem with your account, please sign in again”. It’s extremely frustrating and honestly makes me use the system less and I want to cancel the service. Do...
Is it possible to view the SHM video on a laptop or can you only see it via the app. Say I'm waiting for a package and I'm in my home office which has an additional laptop. Can I view the video on the laptop instead of using my phone. What happens...
how to connect rogers home monitoring screen to larger display, like tv or monitors? **Labels Added**
We renegotiated expired discounts with Rogers in December for ignite bundle and smarty home monitoring. From December to February no issues. On March 20th we received an email saying our “partner discount ” on smart home monitoring had bern removed. ...
I am an existing customer who has smart home monitoring. I have one camera and the emergency monitoring system. The camera is garbage. It does not detect anyone walking up the driveway. Is it worth switching to ignite self protect? Is installation in...
It has been a considerable time since security cameras were dumped and abandoned in my residence. All my efforts to get your company to install the cameras have proved abortive so far. The most annoying part is that I am being charged for services...
I am changing ISPs and want to know if I can continue to use Smart Home and monitoring through Rogers or do I have to change this too? **Labels Added**