Hi! I'm hoping to find some answer here. I've tried calling and speeaking with an agent (successfully) but they couldn't completely help me, do you know if there's any way or a specific phone number to get to a higher up agent? My problem is pretty...
My Account is listed as “ Talk All Day” plan. I can’t find any details of this plan. I had been purchasing $100 annual voucher and carrying forward a significant balance. Now I am down to $7. My phone settings shows 2.00 GB data warning with 0 GB...
Account transfer done by a Rogers representative failed. Both my SIM cards new and old are inactive! About an hour ago, I dialed *611 and talked with a Rogers representative telling her: "I have a Pay as You Go Rogers account. I bought a new phone ...
How can I stop $0.60 SMS charges being repeatedly charged to unused phone permanently? I have been a Pay-As-You Go customer for many years, and overall very satisfied with the service; the respect and responses I receive from representatives; and of ...
Hi, I'm in the process of moving to a very remote community. My neighbour has been a great help, but he's not interested in technology (i.e. phones). Ideally, I was hoping to be able to buy him a minimalist pay-as-you-go phone, and get him a chea...
Basic charge for sending or receiving text messages is 30c. OK that's good. But when does the charge double to 60c or even 90c.? Approx how many words are included for 30c? Thx - Derek ***Edited Labels***
What is my account number? Please let me know. Thanks & best regards ***Added Labels***
Hi everyone,I topped up my pay as you go account 30$, but the payment processed was recorded as 26.55, not 30. What's going on? (And I haven't chosen a new add-on at this point; pure top up) I also haven't made any calls or texts that were charged.Th...
Hello Rogers, I am currently living in Thailand. Today I needed to validate my identity on Amazon.com and they sent me a Text. My understanding is that Incoming Texts are free yet my Roaming was activated today due to the incoming Text. Two we...
Hi. I'm thinking of changing from the $12 Talk & Text plan to the $25 Talk & Text plan since 50 minutes a month is not enough and each minute over is now $0.60. So just a couple of questions: Are the 250 Canada wide minutes any day and any time of da...
Thinking of switching my existing plan to Pay as You Go, but wondering how does it work. Does unused data and talk time carry forward to next month. For those unused data/talk time, will it expire? Thanks.
Hi all, I want to purchase a new phone to replace my old cellphone, I am currently using the pay as you go/$12 dollars monthly prepaid plan, I went to 2 Rogers stores already in my city and both times was told if I want to buy a new phone I have to...
Get 1-year of unlimited local evening and weekend local calling + unlimited texting for just $180.* In the unlimited texting does that include video and picture or do you have to pay extra? If its extra how much more is it? Thanks ***Edite...
How can I change from $85/yr text plan to $10/month plan for texting? When I log onto my account and try to change plans it does not list the $10 month. Thank you ***Added Labels***
Just wondering if Call Forwarding is available for Pay As you Go. On the web pages says Call forwarding is good, but I can't activate it. ***Edited Labels***
Highly recommend to all PAY AS YOU GO customers to check data usage via online statement. Rogers IT currently working on issue where data charges begin before 250MB limit reached. Issue occurred twice in last 6 months for me- credit received for im...
What is the number 647-530-1009 on my bill that does not appear in my pay as go phone? ***Edited Label***
Does anyone know how to cancel a pay as you go account? The 1-800-575-9090 phone number has NO options to speak with a human being. And of course live chat is unavailable for pay as you go customers. I am very uncomfortable with rogers having my pers...
Today I received a scam text, purportedly from BMO, inviting me to click a link, which I didn't, I'm not even a BMO customer. So I check my call history and see the scam message at 12:33, but there are two others before that at 11:06 and 11:08 t...
I have not been able to buy a 1 day data pass. In the past, if I tried to access a web site, it would ask me to purchase a pass. But it is no longer doing it I also tried to text Yes to 3282. It took me to Rogers, but after a long wait, safari comes...