Had my prepaid phone off during the holidays and just turned it on today to receive the following text from Rogers: Rogers service msg: Starting at the end of 2018, our prepaid services will have a maximum allowed balance of $150. Any balance above...
I very seldom actually use my cellphone, but I always turn it on an take it with me when I leave the house. Yesterday I was out and called someone's cell at home to see if anyone needed anything while I was in a store. It was probably less than 30 se...
Hello, I've purchaced a voucher of $10 and I get a message of "The Pay As You GoTM card / voucher provided does not have enough balance to cover the minimum top-up amount". I remember in the past (about 1 year ago) I've used a $10 one with no problem...
I can't Tap on by using credit card When I click the credit card payment bottom, and the page become "This page cannot be found- 404 Error", please solve this problem. *Added Labels*
I currently have $166 balance on my PAY AS YOU GO account. In the past there was a cap on account balances, and I was able to call and have part of my existing balance applied towards 1 year of future service. Is this option still available? There do...
I have 2 pay as you go phone. No too long ago, I updated one of my phone plan to 'By the minute - All day talk'.Now, I want to switch the other one to this plan also. But I no longer seeing this plan. Does rogers remove this plan? ***Added Labels...
Is Rogers doing anything for PayAsYouGo Customers during this time? I've heard US companies are extending expiry dates on the prepaid accounts. Others are offering access to data plans at no fee. Any crumbs being tossed our way?
How much talk time do I get per year on my $100/year Unlimited Canadian Text messaging plan? ***EDITED LABELS***
Last two weeks were nothing but frustration for me just to learn that the Rogers support for pre-paid plan customers is close to non-existing. I cannot setup the online access to my account. All Rogers stores in Vancouver do not deal with pre-paid pl...
There is something that keeps bogging me. I have cell phone service with a Rogers subsidiary (Petro-Canada Wireless), because I only use my phone for emergency call, therefore I switched from regular basic (talk and text) plan to Pay as you go. The r...
Is there any way to buy an add on without my having your plan cancelled? It is extremely unclear how you are supposed to do this. There is no applicable way for me to ask for a refund... The live chat people don't help me with pay as you go, and ther...
Hello! I'm new to Pay As You Go and I'm finding some aspects of the website confusing and wondering if someone can help me clear it up. I'm on the $100 Pay As You Go unlimited texting plan and as I understand it I have 100 minutes of talk time for t...
I have a question about the balance expiry date on my Pay As You Go account balance. I currently have an account balance of $0 & I don't plan on topping up in the near future (out of town), but I'd like to retain the number for future. The balance ex...
Hi everyone, I have a Rogers prepaid plan and an older hand-me-down HTC phone. I'd like to buy a new unlocked phone from Best Buy because I got some gift cards for Xmas. Are there any limitations related to a prepaid account that I should be aware ...
So my daughter’s phone recently stopped receiving texts. It can send out and send and receive calls. Money is on her account.Any ideas that I can try? ***EDITED LABELS**
The Pay as You Go website allows you to enter a credit card to setup an automatic annual renewal. However, this does NOT activate the feature. You still have to call someone to have them ACTIVATE your auto renewal on the card you've already entered. ...
I made one short call (45sec) this morning - no problem. The system then repeated the call to the same number (my wife) five times at approx 1 minute intervals. I did not make those calls. I was in a waiting room and my phone was beside me on a tab...
When is Rogers going to stop expiring paygo accounts with plenty of $$? I should be able to use my phone as long as there are sufficient funds available. Even if that lasts for several months, without interruption. It is so disruptive and time wastin...
Is the only way to activate an inactive pay as you go account is to call? and nothing for online? ***Added Labels***
There appears to be a bug in the call/transaction history page for pay-as-you-go that causes it to incorrectly report the amount of data used in a session. There have been times where it shows as 21474 KB when I clearly have used more than that. Als...
