Pay as You Go™
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New Pay As You Go Maximum Balance

Had my prepaid phone off during the holidays and just turned it on today to receive the following text from Rogers:   Rogers service msg: Starting at the end of 2018, our prepaid services will have a maximum allowed balance of $150. Any balance above...

lmcjipo by I Plan to Stick Around
  • 34913 Views
  • 367 replies
  • 3 likes

Free PayGo during COVID-19 lockdown?

I very seldom actually use my cellphone, but I always turn it on an take it with me when I leave the house. Yesterday I was out and called someone's cell at home to see if anyone needed anything while I was in a store. It was probably less than 30 se...

OLDYELLR by I'm a Senior Advisor
  • 1492 Views
  • 5 replies
  • 0 likes

Resolved! Minimum Top Up Amount

Hello, I've purchaced a voucher of $10 and I get a message of "The Pay As You GoTM card / voucher provided does not have enough balance to cover the minimum top-up amount". I remember in the past (about 1 year ago) I've used a $10 one with no problem...

Quodis by I've Been Here Awhile
  • 8915 Views
  • 37 replies
  • 0 likes

Pay As You Go - Paying by Credit Card

I can't Tap on by using credit card   When I click the credit card payment bottom, and the page become "This page cannot be found- 404 Error", please solve this problem.   *Added Labels*

def234 by I've Been Around
  • 1462 Views
  • 1 replies
  • 0 likes

Resolved! Pay As You Go plan changes

I have 2 pay as you go phone. No too long ago, I updated one of my phone plan to 'By the minute - All day talk'.Now, I want to switch the other one to this plan also. But I no longer seeing this plan. Does rogers remove this plan?     ***Added Labels...

quickpick by I Plan to Stick Around
  • 14215 Views
  • 86 replies
  • 0 likes

COVID 19 Service

Is Rogers doing anything for PayAsYouGo Customers during this time? I've heard US companies are extending expiry dates on the prepaid accounts.  Others are offering access to data plans at no fee. Any crumbs being tossed our way?

fiona59 by I Plan to Stick Around
  • 918 Views
  • 1 replies
  • 0 likes

Almost Non-existing Support for Pay as You Go Customers

Last two weeks were nothing but frustration for me just to learn that the Rogers support for pre-paid plan customers is close to non-existing. I cannot setup the online access to my account. All Rogers stores in Vancouver do not deal with pre-paid pl...

vav by I've Been Around
  • 1485 Views
  • 2 replies
  • 0 likes

Resolved! View Pay As You Go minutes remaining?

Hello! I'm new to Pay As You Go and I'm finding some aspects of the website confusing and wondering if someone can help me clear it up.  I'm on the $100 Pay As You Go unlimited texting plan and as I understand it I have 100 minutes of talk time for t...

Mjensen71 by I've Been Here Awhile
  • 26576 Views
  • 40 replies
  • 0 likes

Pay As You Go - Expiry Date

I have a question about the balance expiry date on my Pay As You Go account balance. I currently have an account balance of $0 & I don't plan on topping up in the near future (out of town), but I'd like to retain the number for future. The balance ex...

TFAM by I've Been Here Awhile
  • 7153 Views
  • 8 replies
  • 0 likes

Resolved! Unlocked phones for Rogers prepaid

Hi everyone,   I have a Rogers prepaid plan and an older hand-me-down HTC phone. I'd like to buy a new unlocked phone from Best Buy because I got some gift cards for Xmas. Are there any limitations related to a prepaid account that I should be aware ...

impala by I Plan to Stick Around
  • 3591 Views
  • 22 replies
  • 0 likes

Unable to Receive Texts

So my daughter’s phone recently stopped receiving texts. It can send out and send and receive calls. Money is on her account.Any ideas that I can try?   ***EDITED LABELS**

labtech67 by I've Been Around
  • 1721 Views
  • 1 replies
  • 0 likes

Pay as You Go online annual renewal using a credit card

The Pay as You Go website allows you to enter a credit card to setup an automatic annual renewal. However, this does NOT activate the feature. You still have to call someone to have them ACTIVATE your auto renewal on the card you've already entered. ...

B_E_T by I've Been Around
  • 2060 Views
  • 4 replies
  • 0 likes

Repetative calls made from my cellphone

I made one short call (45sec) this morning - no problem.   The system then repeated the call to the same number (my wife) five times at approx 1 minute intervals. I did not make those calls. I was in a waiting room and my phone was beside me on a tab...

dereklola by I Plan to Stick Around
  • 1266 Views
  • 3 replies
  • 0 likes