I have had a Pay as you Go plan with Rogers since 2007, same plan too. I am in the states and only travel up these once in a while. This has been the easiest/cheapest way for me to go. Up until just recently I was able to go online and view all activ...
Hi there, I am out of Canada for months and just wanted to call for top up 1 time, but found a new requirement that is to register credit card, moreover, it requires the address info of the credit card needs to be same to the pay-as-you-go users' r...
Please kindly help. I'm currently out of Canada. I have been trying to load credit into my PAYGO phone through a PAYGO recharge voucher as I usually do, using *611, but phone message continuously says the " *611 dialed, is not Valid". Please help, ne...
I'm seeing a lot of Rogers customers now reporting receiving compensation equivalent to 5 days service on their bills. But how will PayGo customers be compensated and when? There are several different prepaid plans. I have a grandfathered "Talk Anyt...
We were grandfathered on a "By the Minute - All Day" plan. Starting 2020/10/14, the rates increased. Old rates 1st 5 minutes/day 0.35/minute, after that 0.15/minute, SMS 0.30/message New rates all calls 0.60/minute, SMS 0.60/message That's an incr...
I have a grandfathered talk and text plan which I prepay once a year. Can I add a monthly or yearly data plan or any data plan? Thanks. ***Edited Labels***
So we had no service for 24 hours just like those who have monthly bills How will Rogers compensate us? Will we have an extra day added to our expiry date? Cash added to our accounts? Or we just be ignored? ***Edited Labels***
Hi there,Since Rogers has stopped online functions such as top up, view history, I cannot change / remove the PayAsYouGo Data plan as well.I am currently outside US/Canada, and called 1-800-575-9090, then:Main menu (voice) > press 3 > press 2 > enter...
i cannot top up my account. This seems to happen regularly. What’s your problem? **Labels Added**
My ancient MotoE BYOD Pay-As-You-Go phone just died. Service was used as a backup for VoIP and voip SMS. What's the cheapest and quickest way to restore this backup service. Assume just replacing the phone with an equally inexpensive device is the ...
I have just been charged $12 for my $10 talk and Text plan. I can't find any information on $12 plans! Is this simply an increase to my $10 plan with no servie changes? ***Edited Labels***
I need to talk to someone. I was told to call 1-800-575-9090. Will I be charged 60 cents/minute? Or is it free to use this particular number for Pay as You Go clients? ***Edited Labels***
Hi everyone, I have been outside Canada for some time now because of COVID. I forgot to top up my pas as you go number and now I lost it. I contacted Rogers and they said that it expired. I call the number and it tells me the number is not assigned. ...
Both my wife and myself have Pay as you go plans as well as the same phone models. For the past month we have been getting quite a few "Failed" messages when sending texts from both phones. The strange thing is that some texts are going through while...
Simple question, but the chatbot unfortunately couldn't answer it, so I'll have to ask here. I'm getting a new phone that can connect to 5G, but my old carrier doesn't support 5G. It looks like Rogers has a 5G network, and their regular monthly plans...
Why am I getting Error 404, when I try to Top Up or Change Payment Method? How to fix this?
I purchased a talk and text 20 last month that expired today. Yesterday I topped up with $100 , which is good for 1 year. So today I received a text saying "The payment for your $20/month plan was received." Is that for the last month? How come I did...
Hi! I'm hoping to find some answer here. I've tried calling and speeaking with an agent (successfully) but they couldn't completely help me, do you know if there's any way or a specific phone number to get to a higher up agent? My problem is pretty...
My Account is listed as “ Talk All Day” plan. I can’t find any details of this plan. I had been purchasing $100 annual voucher and carrying forward a significant balance. Now I am down to $7. My phone settings shows 2.00 GB data warning with 0 GB...
Account transfer done by a Rogers representative failed. Both my SIM cards new and old are inactive! About an hour ago, I dialed *611 and talked with a Rogers representative telling her: "I have a Pay as You Go Rogers account. I bought a new phone ...