Pay as You Go™
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Resolved! 50 Texts included with Talk & Text 10?

I need to confirm my reading of the following which comes from By the Month Talk and Text 10:    50 minutes of anytime local calls included 30¢/minute for additional usage. 50¢/minute for Canadian and U.S. long distance calls  50 Canadian/U.S. and in...

Using iPad wifi to send text messages to wireless users

On my iPhone 7 I have text message forwarding to allow my iPad to receive text messages from wireless users. I use my iPad over wifi to send and receive to wireless users.    I have 50 text messages per month on my plan. If I use my iPad will it coun...

falcios by I'm a senior enthusiast
  • 1449 Views
  • 1 replies
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Resolved! All I want to do is purchase a Rogers Sim card but.......

Hi,When it came to buying a Rogers Sim card I found 2 problems when using the website.   1)After selecting the Sim, I clicked to complete the purchase of the items in my basket. The website then barfed due to a j.l.ArrayIndexOutOfBoundsException beca...

whitingjr by I'm here a lot
  • 4390 Views
  • 12 replies
  • 0 likes

Upgrading Text Messages add-on

I've been trying to upgrade my  Text Messages add-on from the $3/month package to the $5/month package. I tried last night via MyRogers on my desktop, this morning on my phone, and again tonight on my desktop, but when I return to the account overvie...

impala by I plan to stick around
  • 2246 Views
  • 3 replies
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Resolved! pay as you go wants more money to talk to an agent!

So i topped up my $25 plan yesterday , and my online account  says im good till april 29 , yet my phone now says out of minutes and cant make calls , so  i dont know what happen , but anyways i tried all the rogers numbers,  most dont deal with paygo...

kima by I'm here a lot
  • 6669 Views
  • 21 replies
  • 0 likes

Switching from Paygo to monthly

I'm a senior with the $ 10 talk & text plan and I plan to be in another province for for 2 months so it seems I'll not be able to receive or make calls from the new province. I tried to choose a new plan online from my Rogers and select the Share eve...

Eva3 by I've been around
  • 2790 Views
  • 1 replies
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Resolved! Prepaid Voicemail Charges During Set-Up?

Why am I charged long distance when setting up voice mail on a pay as you go phone (I am in Montreal). Will this continue each time I access my voice mail?   thanks   **Labels Added**

gmo99 by I've been here awhile
  • 4039 Views
  • 8 replies
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Resolved! Charged for Picture Messages with $10 Prepaid Talk & Text Plan

Hi. I have the $10 Talk & Text plan and it states: 50 Canadian/U.S. and international text, picture,and video messaging. But when I send a picture, I am charged 0.50, even though I am still below the 50 limit. Have not been able to contact support to...

unun4848 by I plan to stick around
  • 5154 Views
  • 17 replies
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Resolved! Roaming Charges

Hi. I will be traveling to the US with my prepaid phone. How much will the roaming charges be for the following:- Calls while I'm in the US- text message sent and received while I'm in the US- Picture/video message sent and received while I'm in the ...

carl22 by I've been here awhile
  • 4754 Views
  • 6 replies
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Resolved! Pay You Go Voucher 14 digit code

Where in the world is it?   There is a 5 digit string on the top left corner. A 12 digit with the barcode on the top right. A large barcode with a 30 digit code at the bottom. And another 10 digit at the bottom right.   I feel like I'm taking crazy p...

Uuugh by I've been here awhile
  • 7162 Views
  • 8 replies
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Resolved! Prepaid to Postpaid - Will I lose my PAYGO balance?

I am currently on ROGERS PAYG plan and have been for over 8yrs. I have a large balance on my PAYG plan as I use it as a secondary phone.  If I was to go on 2yr or month2month plan, will I lose the balance of the PAYG plan or can it be used as a credi...

Resolved! Voicemail not working

I just setup my Rogers Pay As You Go account and for some reason, the voicemail is not working. I tried calling the voicemail number, which I entered my phone number and said "(Insert Number Here) is not a recognized voicemail number". The site claim...

Randomuser99 by I plan to stick around
  • 15627 Views
  • 10 replies
  • 0 likes

How to view your PayGo call history

This is something I used to be able to see easily until Rogers redid the website. After that it varied from hit-or-miss to impossible. The website development seems to have settled down now and I can again reliably get to this information. People her...

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OLDYELLR by I'm a senior advisor
  • 11927 Views
  • 31 replies
  • 3 likes