Pay as You Go™
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Resolved! Pay As You Go $65 plan

I am new to Canada and just yesterday got my new pay as you go account set up with $65 plan. when I checked the balance in the evening it shows only ~ $12.42. Is it normal? I tried speaking to the customer care and he said it is fine. Is the balance ...

tenzy1 by I've Been Here Awhile
  • 3767 Views
  • 9 replies
  • 0 likes

Resolved! Text messages from Facebook

I have the basic $100/year PayGo account and only use my phone for emergencies and whenever I leave the house. The rest of the time it's usually turned off.   I'm very active on Facebook. A couple of days ago the top of my Facebook page started displ...

OLDYELLR by I'm a Senior Advisor
  • 5246 Views
  • 15 replies
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Resolved! Can I get a TRUE "Pay as you go" with NO monthly fee with Rogers?

Hi,   I'm trying to get my child started with a phone that wil be used only on weekends and hopefully not too often so I simply want a Pay-as-you-go card where I litterally pay as I go, with no monthly fee attached. That doesn't seem to exist with Ro...

PSG by I Plan to Stick Around
  • 4515 Views
  • 14 replies
  • 0 likes

Resolved! Pay as you go Data Pass

I am having issues with the Pay as you go Data Pass. Once in a while I use the 1 day Data Pass. Lately it has been 'expiering' within two to three minutes after activation. I have over $30 credit on the account. Then I am forced to re-activate and pa...

telios by I Plan to Stick Around
  • 11778 Views
  • 9 replies
  • 0 likes

Resolved! Pay As You Go - Porting phone number to Rogers

I am thinking of switching to Rogers prepaid.  I also have prepaid with current carrier.  I want to bring my cell phone number with me to Rogers.   Do I need to contact Rogers to port my number before signing up for my prepaid account with Rogers?  H...

smcleish by I'm New Here
  • 8989 Views
  • 9 replies
  • 0 likes

Resolved! Pay You Go Voucher 14 digit code

Where in the world is it?   There is a 5 digit string on the top left corner. A 12 digit with the barcode on the top right. A large barcode with a 30 digit code at the bottom. And another 10 digit at the bottom right.   I feel like I'm taking crazy p...

Uuugh by I've Been Here Awhile
  • 5986 Views
  • 8 replies
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Resolved! BYOD - Pay As You Go Service

Do I have to use specific devices or can I use any phone under PAYG? I'm planning to buy on my own a better phone (such as a LG G3 or G4), not PAYG-listed. I want to make sure before I buy it that I can use it under PAYG.   *Edited Labels*

imssgl by I'm Here A Lot
  • 4290 Views
  • 6 replies
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Resolved! Prepaid to Postpaid - Will I lose my PAYGO balance?

I am currently on ROGERS PAYG plan and have been for over 8yrs. I have a large balance on my PAYG plan as I use it as a secondary phone.  If I was to go on 2yr or month2month plan, will I lose the balance of the PAYG plan or can it be used as a credi...

Setting up prepaid plan

I got my son a new phone and finally figured out how to set up the SIM. I am choosing the $120/ year plan, and I am at the screen for payment, but 1. I still don't have a phone number and 2. Why do i need to choose a top up amount if I choose the $12...

Voicemail not working

I just setup my Rogers Pay As You Go account and for some reason, the voicemail is not working. I tried calling the voicemail number, which I entered my phone number and said "(Insert Number Here) is not a recognized voicemail number". The site claim...

Randomuser99 by I Plan to Stick Around
  • 10936 Views
  • 10 replies
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Resolved! Transfer of phone number and plan using different sim

Hi,....... I have an old standard size sim card which i used for my old samsung phone. i recently bought an iphone 5 and it uses a nano sim card. I would like to use my original phone number with my iphone any ideas on how to transfer the plan? I had...

ham123 by I've Been Around
  • 5146 Views
  • 6 replies
  • 0 likes

Resolved! Switching PayGo plans

For years now I've been buying the basic $100/year plan where I pay for all calls and texts and those charges have more than doubled. Recently I was inundated by a load of texts from Facebook and I had to change my settings to put a stop to them, but...

OLDYELLR by I'm a Senior Advisor
  • 5410 Views
  • 21 replies
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Resolved! $100 option | insufficent funds?

So about 6 months ago, i purchased a the $100 option which contains 100 mins of calling (local) and unlimited texting. but about 2 days ago, i got this message talking about insufficent funds. I immediately looked at the minutes i used and it read 47...

DeliveryBoy by I've Been Here Awhile
  • 4806 Views
  • 21 replies
  • 0 likes

How to view your PayGo call history

This is something I used to be able to see easily until Rogers redid the website. After that it varied from hit-or-miss to impossible. The website development seems to have settled down now and I can again reliably get to this information. People her...

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OLDYELLR by I'm a Senior Advisor
  • 7047 Views
  • 31 replies
  • 3 likes

Resolved! Can no longer see my PayGo call history.

I used to be able to sign in to MyRogers, click my PayGo account number from the dropdown, select Bills & Payments, and it took me to the bill summary page, where I selected my cell number from the Account dropdown. Now that's blank with no selection...

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OLDYELLR by I'm a Senior Advisor
  • 4137 Views
  • 14 replies
  • 0 likes

Resolved! Pay as you GoTexting from the US to Canada

I have a Pay as you Go phone with a 250 text message per month add-on.  I'll be travelling in the US and Caribbean and wonder if it's possible to text to Canada from these countries and, if so, what would the fees be?  Would I be charged for any inco...

moosetracks by I've Been Here Awhile
  • 1757 Views
  • 2 replies
  • 0 likes