Pay as You Go™
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Resolved! Unlocked phones for Rogers prepaid

Hi everyone,   I have a Rogers prepaid plan and an older hand-me-down HTC phone. I'd like to buy a new unlocked phone from Best Buy because I got some gift cards for Xmas. Are there any limitations related to a prepaid account that I should be aware ...

impala by I plan to stick around
  • 7445 Views
  • 22 replies
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Unable to Receive Texts

So my daughter’s phone recently stopped receiving texts. It can send out and send and receive calls. Money is on her account.Any ideas that I can try?   ***EDITED LABELS**

labtech67 by I've been around
  • 2515 Views
  • 1 replies
  • 0 likes

Pay as You Go online annual renewal using a credit card

The Pay as You Go website allows you to enter a credit card to setup an automatic annual renewal. However, this does NOT activate the feature. You still have to call someone to have them ACTIVATE your auto renewal on the card you've already entered. ...

B_E_T by I've been around
  • 3487 Views
  • 4 replies
  • 0 likes

Repetative calls made from my cellphone

I made one short call (45sec) this morning - no problem.   The system then repeated the call to the same number (my wife) five times at approx 1 minute intervals. I did not make those calls. I was in a waiting room and my phone was beside me on a tab...

dereklola by I plan to stick around
  • 2316 Views
  • 3 replies
  • 0 likes

Resolved! 50 Texts included with Talk & Text 10?

I need to confirm my reading of the following which comes from By the Month Talk and Text 10:    50 minutes of anytime local calls included 30¢/minute for additional usage. 50¢/minute for Canadian and U.S. long distance calls  50 Canadian/U.S. and in...

Using iPad wifi to send text messages to wireless users

On my iPhone 7 I have text message forwarding to allow my iPad to receive text messages from wireless users. I use my iPad over wifi to send and receive to wireless users.    I have 50 text messages per month on my plan. If I use my iPad will it coun...

falcios by I'm a senior enthusiast
  • 1698 Views
  • 1 replies
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Resolved! All I want to do is purchase a Rogers Sim card but.......

Hi,When it came to buying a Rogers Sim card I found 2 problems when using the website.   1)After selecting the Sim, I clicked to complete the purchase of the items in my basket. The website then barfed due to a j.l.ArrayIndexOutOfBoundsException beca...

whitingjr by I'm here a lot
  • 5187 Views
  • 12 replies
  • 0 likes

Upgrading Text Messages add-on

I've been trying to upgrade my  Text Messages add-on from the $3/month package to the $5/month package. I tried last night via MyRogers on my desktop, this morning on my phone, and again tonight on my desktop, but when I return to the account overvie...

impala by I plan to stick around
  • 2580 Views
  • 3 replies
  • 0 likes

Resolved! pay as you go wants more money to talk to an agent!

So i topped up my $25 plan yesterday , and my online account  says im good till april 29 , yet my phone now says out of minutes and cant make calls , so  i dont know what happen , but anyways i tried all the rogers numbers,  most dont deal with paygo...

kima by I'm here a lot
  • 8653 Views
  • 21 replies
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Switching from Paygo to monthly

I'm a senior with the $ 10 talk & text plan and I plan to be in another province for for 2 months so it seems I'll not be able to receive or make calls from the new province. I tried to choose a new plan online from my Rogers and select the Share eve...

Eva3 by I've been around
  • 3204 Views
  • 1 replies
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Resolved! Prepaid Voicemail Charges During Set-Up?

Why am I charged long distance when setting up voice mail on a pay as you go phone (I am in Montreal). Will this continue each time I access my voice mail?   thanks   **Labels Added**

gmo99 by I've been here awhile
  • 4759 Views
  • 8 replies
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Resolved! Charged for Picture Messages with $10 Prepaid Talk & Text Plan

Hi. I have the $10 Talk & Text plan and it states: 50 Canadian/U.S. and international text, picture,and video messaging. But when I send a picture, I am charged 0.50, even though I am still below the 50 limit. Have not been able to contact support to...

unun4848 by I plan to stick around
  • 6110 Views
  • 17 replies
  • 0 likes

Resolved! Roaming Charges

Hi. I will be traveling to the US with my prepaid phone. How much will the roaming charges be for the following:- Calls while I'm in the US- text message sent and received while I'm in the US- Picture/video message sent and received while I'm in the ...

carl22 by I've been here awhile
  • 5481 Views
  • 6 replies
  • 0 likes

Resolved! Pay You Go Voucher 14 digit code

Where in the world is it?   There is a 5 digit string on the top left corner. A 12 digit with the barcode on the top right. A large barcode with a 30 digit code at the bottom. And another 10 digit at the bottom right.   I feel like I'm taking crazy p...

Uuugh by I've been here awhile
  • 7818 Views
  • 8 replies
  • 0 likes