Pay as You Go™
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Resolved! Change of Pay As You Go Wireless Account Owner

My mother got her Pay As You Go phone number from a friend a few years ago.  Her friend has remained the account owner of the number.  Recently, I tried to set up auto top-up for her, but wasn't able to as it required the account owner's credit card....

w3c by I've Been Here Awhile
  • 2204 Views
  • 4 replies
  • 0 likes

Resolved! Does calling voicemail count towards my used minutes?

I bought the 100min a year voice Pay As You Go plan which I believe comes with voicemail.  If I call in to set up my voicemail or check it does that count against my 100 minutes of voice?     ***Edited Labels***

phoneq by I've Been Here Awhile
  • 12696 Views
  • 20 replies
  • 0 likes

Roaming Charges

Hi. I will be traveling to the US with my prepaid phone. How much will the roaming charges be for the following:- Calls while I'm in the US- text message sent and received while I'm in the US- Picture/video message sent and received while I'm in the ...

carl22 by I've Been Here Awhile
  • 3412 Views
  • 6 replies
  • 0 likes

PayGO phone number reassigned

My mom has a Rogers DORO phone for seniors (she is 87). She used it while in hospital and after for a while. Then stored it in her bookcase. Now about a year later an old girlfriend of hers told her that a stranger is answering here cell phone. I tri...

telios by I Plan to Stick Around
  • 3967 Views
  • 11 replies
  • 0 likes

Resolved! Data add-on

Hi everyone,   I just bought a "pay as you go" sim card from a vendor in Montreal. The sales assistant told me to choose the "Talk all Day" plan and then purchase the 500mb / 20$ option as I mostly need data. However, I could find neither option. Whe...

Eikinator by I've Been Around
  • 4239 Views
  • 6 replies
  • 0 likes

Resolved! Pay As You Go $65 plan

I am new to Canada and just yesterday got my new pay as you go account set up with $65 plan. when I checked the balance in the evening it shows only ~ $12.42. Is it normal? I tried speaking to the customer care and he said it is fine. Is the balance ...

tenzy1 by I've Been Here Awhile
  • 3930 Views
  • 9 replies
  • 0 likes

Resolved! Text messages from Facebook

I have the basic $100/year PayGo account and only use my phone for emergencies and whenever I leave the house. The rest of the time it's usually turned off.   I'm very active on Facebook. A couple of days ago the top of my Facebook page started displ...

OLDYELLR by I'm a Senior Advisor
  • 5639 Views
  • 15 replies
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Resolved! Can I get a TRUE "Pay as you go" with NO monthly fee with Rogers?

Hi,   I'm trying to get my child started with a phone that wil be used only on weekends and hopefully not too often so I simply want a Pay-as-you-go card where I litterally pay as I go, with no monthly fee attached. That doesn't seem to exist with Ro...

PSG by I Plan to Stick Around
  • 4813 Views
  • 14 replies
  • 0 likes

Resolved! Pay as you go Data Pass

I am having issues with the Pay as you go Data Pass. Once in a while I use the 1 day Data Pass. Lately it has been 'expiering' within two to three minutes after activation. I have over $30 credit on the account. Then I am forced to re-activate and pa...

telios by I Plan to Stick Around
  • 12076 Views
  • 9 replies
  • 0 likes

Resolved! Pay As You Go - Porting phone number to Rogers

I am thinking of switching to Rogers prepaid.  I also have prepaid with current carrier.  I want to bring my cell phone number with me to Rogers.   Do I need to contact Rogers to port my number before signing up for my prepaid account with Rogers?  H...

smcleish by I'm New Here
  • 9516 Views
  • 9 replies
  • 0 likes

Resolved! Pay You Go Voucher 14 digit code

Where in the world is it?   There is a 5 digit string on the top left corner. A 12 digit with the barcode on the top right. A large barcode with a 30 digit code at the bottom. And another 10 digit at the bottom right.   I feel like I'm taking crazy p...

Uuugh by I've Been Here Awhile
  • 6295 Views
  • 8 replies
  • 0 likes

Resolved! BYOD - Pay As You Go Service

Do I have to use specific devices or can I use any phone under PAYG? I'm planning to buy on my own a better phone (such as a LG G3 or G4), not PAYG-listed. I want to make sure before I buy it that I can use it under PAYG.   *Edited Labels*

imssgl by I'm Here A Lot
  • 4474 Views
  • 6 replies
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Resolved! Prepaid to Postpaid - Will I lose my PAYGO balance?

I am currently on ROGERS PAYG plan and have been for over 8yrs. I have a large balance on my PAYG plan as I use it as a secondary phone.  If I was to go on 2yr or month2month plan, will I lose the balance of the PAYG plan or can it be used as a credi...

Setting up prepaid plan

I got my son a new phone and finally figured out how to set up the SIM. I am choosing the $120/ year plan, and I am at the screen for payment, but 1. I still don't have a phone number and 2. Why do i need to choose a top up amount if I choose the $12...

Voicemail not working

I just setup my Rogers Pay As You Go account and for some reason, the voicemail is not working. I tried calling the voicemail number, which I entered my phone number and said "(Insert Number Here) is not a recognized voicemail number". The site claim...

Randomuser99 by I Plan to Stick Around
  • 11558 Views
  • 10 replies
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Resolved! Transfer of phone number and plan using different sim

Hi,....... I have an old standard size sim card which i used for my old samsung phone. i recently bought an iphone 5 and it uses a nano sim card. I would like to use my original phone number with my iphone any ideas on how to transfer the plan? I had...

ham123 by I've Been Around
  • 5449 Views
  • 6 replies
  • 0 likes