Pay As You Go - Paying by Credit Card
I can't Tap on by using credit card When I click the credit card payment bottom, and the page become "This page cannot be found- 404 Error", please solve this problem. *Added Labels*
Pay as You Go™
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Forum Posts
Resolved! How can I exchange my large PAY AS YOU GO account balance towards 1-year of service?
I currently have $166 balance on my PAY AS YOU GO account. In the past there was a cap on account balances, and I was able to call and have part of my existing balance applied towards 1 year of future service. Is this option still available? There do...
Almost Non-existing Support for Pay as You Go Customers
Last two weeks were nothing but frustration for me just to learn that the Rogers support for pre-paid plan customers is close to non-existing. I cannot setup the online access to my account. All Rogers stores in Vancouver do not deal with pre-paid pl...
Resolved! SPAM calls after switching from postpaid to PAY as You Go - Coincidence?
There is something that keeps bogging me. I have cell phone service with a Rogers subsidiary (Petro-Canada Wireless), because I only use my phone for emergency call, therefore I switched from regular basic (talk and text) plan to Pay as you go. The r...
Resolved! I Bought an "Add on" and Then Rogers Cancelled My Monthly Pay as You Go Plan Without Warning.
Is there any way to buy an add on without my having your plan cancelled? It is extremely unclear how you are supposed to do this. There is no applicable way for me to ask for a refund... The live chat people don't help me with pay as you go, and ther...
Resolved! Unlocked phones for Rogers prepaid
Hi everyone, I have a Rogers prepaid plan and an older hand-me-down HTC phone. I'd like to buy a new unlocked phone from Best Buy because I got some gift cards for Xmas. Are there any limitations related to a prepaid account that I should be aware ...
Unable to Receive Texts
So my daughter’s phone recently stopped receiving texts. It can send out and send and receive calls. Money is on her account.Any ideas that I can try? ***EDITED LABELS**
Pay as You Go online annual renewal using a credit card
The Pay as You Go website allows you to enter a credit card to setup an automatic annual renewal. However, this does NOT activate the feature. You still have to call someone to have them ACTIVATE your auto renewal on the card you've already entered. ...
Repetative calls made from my cellphone
I made one short call (45sec) this morning - no problem. The system then repeated the call to the same number (my wife) five times at approx 1 minute intervals. I did not make those calls. I was in a waiting room and my phone was beside me on a tab...
Why Does Rogers Expire Prepaid Accounts That Have a Credit Balance?
When is Rogers going to stop expiring paygo accounts with plenty of $$? I should be able to use my phone as long as there are sufficient funds available. Even if that lasts for several months, without interruption. It is so disruptive and time wastin...
Reactivate Inactive Pay As You Go Line
Is the only way to activate an inactive pay as you go account is to call? and nothing for online? ***Added Labels***
Resolved! 50 Texts included with Talk & Text 10?
I need to confirm my reading of the following which comes from By the Month Talk and Text 10: 50 minutes of anytime local calls included 30¢/minute for additional usage. 50¢/minute for Canadian and U.S. long distance calls 50 Canadian/U.S. and in...
Using iPad wifi to send text messages to wireless users
On my iPhone 7 I have text message forwarding to allow my iPad to receive text messages from wireless users. I use my iPad over wifi to send and receive to wireless users. I have 50 text messages per month on my plan. If I use my iPad will it coun...
Resolved! Alert Ready Emergency Alert System Test not working on Pay As You Go
Has anyone out there received the Alert Ready Test signal on their Pay As You Go phone? I've never received an alert during the annual test of the system despite the fact my phone appears to meet all compatibility requirements as outlined on the Aler...
Resolved! All I want to do is purchase a Rogers Sim card but.......
Hi,When it came to buying a Rogers Sim card I found 2 problems when using the website. 1)After selecting the Sim, I clicked to complete the purchase of the items in my basket. The website then barfed due to a j.l.ArrayIndexOutOfBoundsException beca...
Secondary Phone on Prepaid
Can I use a phone I had on a plan and paid off as a secondary phone on prepaid ? ***Added Labels***
Upgrading Text Messages add-on
I've been trying to upgrade my Text Messages add-on from the $3/month package to the $5/month package. I tried last night via MyRogers on my desktop, this morning on my phone, and again tonight on my desktop, but when I return to the account overvie...
Resolved! pay as you go wants more money to talk to an agent!
So i topped up my $25 plan yesterday , and my online account says im good till april 29 , yet my phone now says out of minutes and cant make calls , so i dont know what happen , but anyways i tried all the rogers numbers, most dont deal with paygo...
Switching from Paygo to monthly
I'm a senior with the $ 10 talk & text plan and I plan to be in another province for for 2 months so it seems I'll not be able to receive or make calls from the new province. I tried to choose a new plan online from my Rogers and select the Share eve...
Resolved! Prepaid Voicemail Charges During Set-Up?
Why am I charged long distance when setting up voice mail on a pay as you go phone (I am in Montreal). Will this continue each time I access my voice mail? thanks **Labels Added**
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