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Is Rogers doing anything for PayAsYouGo Customers during this time? I've heard US companies are extending expiry dates on the prepaid accounts. Others are offering access to data plans at no fee. Any crumbs being tossed our way?
Is Rogers doing anything for PayAsYouGo Customers during this time? I've heard US companies are extending expiry dates on the prepaid accounts. Others are offering access to data plans at no fee. Any crumbs being tossed our way?
Last two weeks were nothing but frustration for me just to learn that the Rogers support for pre-paid plan customers is close to non-existing. I cannot setup the online access to my account. All Rogers stores in Vancouver do not deal with pre-paid pl...
There is something that keeps bogging me. I have cell phone service with a Rogers subsidiary (Petro-Canada Wireless), because I only use my phone for emergency call, therefore I switched from regular basic (talk and text) plan to Pay as you go. The r...
Is there any way to buy an add on without my having your plan cancelled? It is extremely unclear how you are supposed to do this. There is no applicable way for me to ask for a refund... The live chat people don't help me with pay as you go, and ther...
Hello! I'm new to Pay As You Go and I'm finding some aspects of the website confusing and wondering if someone can help me clear it up. I'm on the $100 Pay As You Go unlimited texting plan and as I understand it I have 100 minutes of talk time for t...
I have a question about the balance expiry date on my Pay As You Go account balance. I currently have an account balance of $0 & I don't plan on topping up in the near future (out of town), but I'd like to retain the number for future. The balance ex...
Hi everyone, I have a Rogers prepaid plan and an older hand-me-down HTC phone. I'd like to buy a new unlocked phone from Best Buy because I got some gift cards for Xmas. Are there any limitations related to a prepaid account that I should be aware ...
So my daughter’s phone recently stopped receiving texts. It can send out and send and receive calls. Money is on her account.Any ideas that I can try? ***EDITED LABELS**
The Pay as You Go website allows you to enter a credit card to setup an automatic annual renewal. However, this does NOT activate the feature. You still have to call someone to have them ACTIVATE your auto renewal on the card you've already entered. ...
I made one short call (45sec) this morning - no problem. The system then repeated the call to the same number (my wife) five times at approx 1 minute intervals. I did not make those calls. I was in a waiting room and my phone was beside me on a tab...
When is Rogers going to stop expiring paygo accounts with plenty of $$? I should be able to use my phone as long as there are sufficient funds available. Even if that lasts for several months, without interruption. It is so disruptive and time wastin...
Is the only way to activate an inactive pay as you go account is to call? and nothing for online? ***Added Labels***
There appears to be a bug in the call/transaction history page for pay-as-you-go that causes it to incorrectly report the amount of data used in a session. There have been times where it shows as 21474 KB when I clearly have used more than that. Als...
I need to confirm my reading of the following which comes from By the Month Talk and Text 10: 50 minutes of anytime local calls included 30¢/minute for additional usage. 50¢/minute for Canadian and U.S. long distance calls 50 Canadian/U.S. and in...
On my iPhone 7 I have text message forwarding to allow my iPad to receive text messages from wireless users. I use my iPad over wifi to send and receive to wireless users. I have 50 text messages per month on my plan. If I use my iPad will it coun...
Has anyone out there received the Alert Ready Test signal on their Pay As You Go phone? I've never received an alert during the annual test of the system despite the fact my phone appears to meet all compatibility requirements as outlined on the Aler...
Hi,When it came to buying a Rogers Sim card I found 2 problems when using the website. 1)After selecting the Sim, I clicked to complete the purchase of the items in my basket. The website then barfed due to a j.l.ArrayIndexOutOfBoundsException beca...
Can I use a phone I had on a plan and paid off as a secondary phone on prepaid ? ***Added Labels***
I've been trying to upgrade my Text Messages add-on from the $3/month package to the $5/month package. I tried last night via MyRogers on my desktop, this morning on my phone, and again tonight on my desktop, but when I return to the account overvie...
So i topped up my $25 plan yesterday , and my online account says im good till april 29 , yet my phone now says out of minutes and cant make calls , so i dont know what happen , but anyways i tried all the rogers numbers, most dont deal with paygo...