Resolved! Text Messages - # of characters
Basic charge for sending or receiving text messages is 30c. OK that's good. But when does the charge double to 60c or even 90c.? Approx how many words are included for 30c? Thx - Derek ***Edited Labels***
Forum Posts
Account Number
What is my account number? Please let me know. Thanks & best regards ***Added Labels***
Resolved! Strange Top Up Deduction
Hi everyone,I topped up my pay as you go account 30$, but the payment processed was recorded as 26.55, not 30. What's going on? (And I haven't chosen a new add-on at this point; pure top up) I also haven't made any calls or texts that were charged.Th...
Resolved! Roaming Charge activated due to Incoming Text.
Hello Rogers, I am currently living in Thailand. Today I needed to validate my identity on Amazon.com and they sent me a Text. My understanding is that Incoming Texts are free yet my Roaming was activated today due to the incoming Text. Two we...
Resolved! $25 Talk & Text plan
Hi. I'm thinking of changing from the $12 Talk & Text plan to the $25 Talk & Text plan since 50 minutes a month is not enough and each minute over is now $0.60. So just a couple of questions: Are the 250 Canada wide minutes any day and any time of da...
Does Unused Data & Talktime Carry Over for Pay as You Go Users?
Thinking of switching my existing plan to Pay as You Go, but wondering how does it work. Does unused data and talk time carry forward to next month. For those unused data/talk time, will it expire? Thanks.
Resolved! Buying a new phone for pay as you go plan
Hi all, I want to purchase a new phone to replace my old cellphone, I am currently using the pay as you go/$12 dollars monthly prepaid plan, I went to 2 Rogers stores already in my city and both times was told if I want to buy a new phone I have to...
1 year unlimited for $180
Get 1-year of unlimited local evening and weekend local calling + unlimited texting for just $180.* In the unlimited texting does that include video and picture or do you have to pay extra? If its extra how much more is it? Thanks ***Edite...
Changing Plan
How can I change from $85/yr text plan to $10/month plan for texting? When I log onto my account and try to change plans it does not list the $10 month. Thank you ***Added Labels***
Resolved! Pay as you go Call Forwarding?
Just wondering if Call Forwarding is available for Pay As you Go. On the web pages says Call forwarding is good, but I can't activate it. ***Edited Labels***
Pay as you go - improper data charges
Highly recommend to all PAY AS YOU GO customers to check data usage via online statement. Rogers IT currently working on issue where data charges begin before 250MB limit reached. Issue occurred twice in last 6 months for me- credit received for im...
Resolved! What is the number 647-530-1009 on my bill that does not appear in my phone?
What is the number 647-530-1009 on my bill that does not appear in my pay as go phone? ***Edited Label***
Charged for texts I did nor receive.
Today I received a scam text, purportedly from BMO, inviting me to click a link, which I didn't, I'm not even a BMO customer. So I check my call history and see the scam message at 12:33, but there are two others before that at 11:06 and 11:08 t...
Resolved! Pay as you go data pass
I have not been able to buy a 1 day data pass. In the past, if I tried to access a web site, it would ask me to purchase a pass. But it is no longer doing it I also tried to text Yes to 3282. It took me to Rogers, but after a long wait, safari comes...
Resolved! Prepaid (Pay as you Go) Data Add-on
I am currently on a Grandfathered "By the Minute Talk Evenings & Weekends" prepaid plan.If I add the $10 / 100 MB data add-on to my account, is the $10 charge for this add-on deducted from my existing prepaid balance each month?...i.e. I will not be ...
Resolved! What is the most basic Pay-as-you-go price plan?
I'm looking to activate a paygo plan, with just adding in $100/year card. A few minutes of calls/text is all I need. Is there a $10/mo option? Seems all others do but Rogers is $15 base? ***Added Labels***
Transfer of Responsibility Within Your Family - PayAsYouGo
How do I transfer responsibility for two phone numbers to my children? They were set up before they were adults and they want to take over their own phone numbers & accounts ***Edited Labels***
Free PayGo during COVID-19 lockdown?
I very seldom actually use my cellphone, but I always turn it on an take it with me when I leave the house. Yesterday I was out and called someone's cell at home to see if anyone needed anything while I was in a store. It was probably less than 30 se...
Pay As You Go - Paying by Credit Card
I can't Tap on by using credit card When I click the credit card payment bottom, and the page become "This page cannot be found- 404 Error", please solve this problem. *Added Labels*
Resolved! How can I exchange my large PAY AS YOU GO account balance towards 1-year of service?
I currently have $166 balance on my PAY AS YOU GO account. In the past there was a cap on account balances, and I was able to call and have part of my existing balance applied towards 1 year of future service. Is this option still available? There do...
