Resolved! Pay as you go Call Forwarding?
Just wondering if Call Forwarding is available for Pay As you Go. On the web pages says Call forwarding is good, but I can't activate it. ***Edited Labels***
Forum Posts
Pay as you go - improper data charges
Highly recommend to all PAY AS YOU GO customers to check data usage via online statement. Rogers IT currently working on issue where data charges begin before 250MB limit reached. Issue occurred twice in last 6 months for me- credit received for im...
Resolved! What is the number 647-530-1009 on my bill that does not appear in my phone?
What is the number 647-530-1009 on my bill that does not appear in my pay as go phone? ***Edited Label***
How to Cancel Pay as You Go Account?
Does anyone know how to cancel a pay as you go account? The 1-800-575-9090 phone number has NO options to speak with a human being. And of course live chat is unavailable for pay as you go customers. I am very uncomfortable with rogers having my pers...
Charged for texts I did nor receive.
Today I received a scam text, purportedly from BMO, inviting me to click a link, which I didn't, I'm not even a BMO customer. So I check my call history and see the scam message at 12:33, but there are two others before that at 11:06 and 11:08 t...
Resolved! Pay as you go data pass
I have not been able to buy a 1 day data pass. In the past, if I tried to access a web site, it would ask me to purchase a pass. But it is no longer doing it I also tried to text Yes to 3282. It took me to Rogers, but after a long wait, safari comes...
Resolved! Prepaid (Pay as you Go) Data Add-on
I am currently on a Grandfathered "By the Minute Talk Evenings & Weekends" prepaid plan.If I add the $10 / 100 MB data add-on to my account, is the $10 charge for this add-on deducted from my existing prepaid balance each month?...i.e. I will not be ...
Resolved! What is the most basic Pay-as-you-go price plan?
I'm looking to activate a paygo plan, with just adding in $100/year card. A few minutes of calls/text is all I need. Is there a $10/mo option? Seems all others do but Rogers is $15 base? ***Added Labels***
Transfer of Responsibility Within Your Family - PayAsYouGo
How do I transfer responsibility for two phone numbers to my children? They were set up before they were adults and they want to take over their own phone numbers & accounts ***Edited Labels***
Free PayGo during COVID-19 lockdown?
I very seldom actually use my cellphone, but I always turn it on an take it with me when I leave the house. Yesterday I was out and called someone's cell at home to see if anyone needed anything while I was in a store. It was probably less than 30 se...
Pay As You Go - Paying by Credit Card
I can't Tap on by using credit card When I click the credit card payment bottom, and the page become "This page cannot be found- 404 Error", please solve this problem. *Added Labels*
Resolved! How can I exchange my large PAY AS YOU GO account balance towards 1-year of service?
I currently have $166 balance on my PAY AS YOU GO account. In the past there was a cap on account balances, and I was able to call and have part of my existing balance applied towards 1 year of future service. Is this option still available? There do...
Almost Non-existing Support for Pay as You Go Customers
Last two weeks were nothing but frustration for me just to learn that the Rogers support for pre-paid plan customers is close to non-existing. I cannot setup the online access to my account. All Rogers stores in Vancouver do not deal with pre-paid pl...
Resolved! SPAM calls after switching from postpaid to PAY as You Go - Coincidence?
There is something that keeps bogging me. I have cell phone service with a Rogers subsidiary (Petro-Canada Wireless), because I only use my phone for emergency call, therefore I switched from regular basic (talk and text) plan to Pay as you go. The r...
Resolved! I Bought an "Add on" and Then Rogers Cancelled My Monthly Pay as You Go Plan Without Warning.
Is there any way to buy an add on without my having your plan cancelled? It is extremely unclear how you are supposed to do this. There is no applicable way for me to ask for a refund... The live chat people don't help me with pay as you go, and ther...
Resolved! Unlocked phones for Rogers prepaid
Hi everyone, I have a Rogers prepaid plan and an older hand-me-down HTC phone. I'd like to buy a new unlocked phone from Best Buy because I got some gift cards for Xmas. Are there any limitations related to a prepaid account that I should be aware ...
Unable to Receive Texts
So my daughter’s phone recently stopped receiving texts. It can send out and send and receive calls. Money is on her account.Any ideas that I can try? ***EDITED LABELS**
Pay as You Go online annual renewal using a credit card
The Pay as You Go website allows you to enter a credit card to setup an automatic annual renewal. However, this does NOT activate the feature. You still have to call someone to have them ACTIVATE your auto renewal on the card you've already entered. ...
Repetative calls made from my cellphone
I made one short call (45sec) this morning - no problem. The system then repeated the call to the same number (my wife) five times at approx 1 minute intervals. I did not make those calls. I was in a waiting room and my phone was beside me on a tab...
Why Does Rogers Expire Prepaid Accounts That Have a Credit Balance?
When is Rogers going to stop expiring paygo accounts with plenty of $$? I should be able to use my phone as long as there are sufficient funds available. Even if that lasts for several months, without interruption. It is so disruptive and time wastin...
