Pay as You Go™
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Resolved! 50 Texts included with Talk & Text 10?

I need to confirm my reading of the following which comes from By the Month Talk and Text 10:    50 minutes of anytime local calls included 30¢/minute for additional usage. 50¢/minute for Canadian and U.S. long distance calls  50 Canadian/U.S. and in...

Using iPad wifi to send text messages to wireless users

On my iPhone 7 I have text message forwarding to allow my iPad to receive text messages from wireless users. I use my iPad over wifi to send and receive to wireless users.    I have 50 text messages per month on my plan. If I use my iPad will it coun...

falcios by I'm a Regular
  • 915 Views
  • 1 replies
  • 0 likes

Resolved! All I want to do is purchase a Rogers Sim card but.......

Hi,When it came to buying a Rogers Sim card I found 2 problems when using the website.   1)After selecting the Sim, I clicked to complete the purchase of the items in my basket. The website then barfed due to a j.l.ArrayIndexOutOfBoundsException beca...

whitingjr by I'm Here A Lot
  • 2539 Views
  • 12 replies
  • 0 likes

Upgrading Text Messages add-on

I've been trying to upgrade my  Text Messages add-on from the $3/month package to the $5/month package. I tried last night via MyRogers on my desktop, this morning on my phone, and again tonight on my desktop, but when I return to the account overvie...

impala by I Plan to Stick Around
  • 1312 Views
  • 3 replies
  • 0 likes

best plan for long term roaming

I travel abroad most of the year, but I still need to maintain a Canadian phone number as a contact number. I don’t need to use it often, but I do need to be able to receive calls or texts on it periodically (e.g. from my bank). Obviously, I don’t ne...

xdxc by I've Been Around
  • 988 Views
  • 1 replies
  • 0 likes

pay as you go wants more money to talk to an agent!

So i topped up my $25 plan yesterday , and my online account  says im good till april 29 , yet my phone now says out of minutes and cant make calls , so  i dont know what happen , but anyways i tried all the rogers numbers,  most dont deal with paygo...

kima by I'm Here A Lot
  • 3060 Views
  • 21 replies
  • 0 likes

Switching from Paygo to monthly

I'm a senior with the $ 10 talk & text plan and I plan to be in another province for for 2 months so it seems I'll not be able to receive or make calls from the new province. I tried to choose a new plan online from my Rogers and select the Share eve...

Eva3 by I've Been Around
  • 1558 Views
  • 1 replies
  • 0 likes

Resolved! Prepaid Voicemail Charges During Set-Up?

Why am I charged long distance when setting up voice mail on a pay as you go phone (I am in Montreal). Will this continue each time I access my voice mail?   thanks   **Labels Added**

gmo99 by I've Been Here Awhile
  • 2894 Views
  • 8 replies
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Resolved! Change of Pay As You Go Wireless Account Owner

My mother got her Pay As You Go phone number from a friend a few years ago.  Her friend has remained the account owner of the number.  Recently, I tried to set up auto top-up for her, but wasn't able to as it required the account owner's credit card....

w3c by I've Been Here Awhile
  • 1999 Views
  • 4 replies
  • 0 likes

Resolved! Does calling voicemail count towards my used minutes?

I bought the 100min a year voice Pay As You Go plan which I believe comes with voicemail.  If I call in to set up my voicemail or check it does that count against my 100 minutes of voice?     ***Edited Labels***

phoneq by I've Been Here Awhile
  • 11553 Views
  • 20 replies
  • 0 likes

Roaming Charges

Hi. I will be traveling to the US with my prepaid phone. How much will the roaming charges be for the following:- Calls while I'm in the US- text message sent and received while I'm in the US- Picture/video message sent and received while I'm in the ...

carl22 by I've Been Here Awhile
  • 2937 Views
  • 6 replies
  • 0 likes

PayGO phone number reassigned

My mom has a Rogers DORO phone for seniors (she is 87). She used it while in hospital and after for a while. Then stored it in her bookcase. Now about a year later an old girlfriend of hers told her that a stranger is answering here cell phone. I tri...

telios by I Plan to Stick Around
  • 3561 Views
  • 11 replies
  • 0 likes

Resolved! Data add-on

Hi everyone,   I just bought a "pay as you go" sim card from a vendor in Montreal. The sales assistant told me to choose the "Talk all Day" plan and then purchase the 500mb / 20$ option as I mostly need data. However, I could find neither option. Whe...

Eikinator by I've Been Around
  • 3986 Views
  • 6 replies
  • 0 likes

Resolved! Pay As You Go $65 plan

I am new to Canada and just yesterday got my new pay as you go account set up with $65 plan. when I checked the balance in the evening it shows only ~ $12.42. Is it normal? I tried speaking to the customer care and he said it is fine. Is the balance ...

tenzy1 by I've Been Here Awhile
  • 3724 Views
  • 9 replies
  • 0 likes

Resolved! Text messages from Facebook

I have the basic $100/year PayGo account and only use my phone for emergencies and whenever I leave the house. The rest of the time it's usually turned off.   I'm very active on Facebook. A couple of days ago the top of my Facebook page started displ...

OLDYELLR by I'm a Senior Advisor
  • 5165 Views
  • 15 replies
  • 0 likes

Resolved! Can I get a TRUE "Pay as you go" with NO monthly fee with Rogers?

Hi,   I'm trying to get my child started with a phone that wil be used only on weekends and hopefully not too often so I simply want a Pay-as-you-go card where I litterally pay as I go, with no monthly fee attached. That doesn't seem to exist with Ro...

PSG by I Plan to Stick Around
  • 4444 Views
  • 14 replies
  • 0 likes