Pay as You Go™
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Resolved! Pay as you go Call Forwarding?

Just wondering if Call Forwarding is available for Pay As you Go. On the web pages says Call forwarding is good, but I can't activate it.       ***Edited Labels***

Pay as you go - improper data charges

Highly recommend to all PAY AS YOU GO customers to check data usage via online statement.  Rogers IT currently working on issue where data charges begin before 250MB limit reached.  Issue occurred twice in last 6 months for me- credit received for im...

mjm2 by I plan to stick around
  • 9408 Views
  • 26 replies
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How to Cancel Pay as You Go Account?

Does anyone know how to cancel a pay as you go account? The 1-800-575-9090 phone number has NO options to speak with a human being. And of course live chat is unavailable for pay as you go customers. I am very uncomfortable with rogers having my pers...

vgh by I've been here awhile
  • 18425 Views
  • 25 replies
  • 0 likes

Charged for texts I did nor receive.

Today I received a scam text, purportedly from BMO, inviting me to click a link, which I didn't, I'm not even a BMO customer.     So I check my call history and see the scam message at 12:33, but there are two others before that at 11:06 and 11:08 t...

BMO_scam.jpg
OLDYELLR by I'm a senior advisor
  • 3333 Views
  • 6 replies
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Resolved! Pay as you go data pass

I have not been able to buy a 1 day data pass. In the past, if I tried to access a web site, it would ask me to purchase a pass. But it is no longer doing it  I also tried to text Yes to 3282. It took me to Rogers, but after a long wait, safari comes...

krist8 by I plan to stick around
  • 5977 Views
  • 5 replies
  • 0 likes

Resolved! Prepaid (Pay as you Go) Data Add-on

I am currently on a Grandfathered "By the Minute Talk Evenings & Weekends" prepaid plan.If I add the $10 / 100 MB data add-on to my account, is the $10 charge for this add-on deducted from my existing prepaid balance each month?...i.e. I will not be ...

GLinc by I've been around
  • 2926 Views
  • 1 replies
  • 0 likes

Resolved! What is the most basic Pay-as-you-go price plan?

I'm looking to activate a paygo plan, with just adding in $100/year card.    A few minutes of calls/text is all I need.   Is there a $10/mo option?  Seems all others do but Rogers is $15 base?     ***Added Labels***

Tt99 by I've been around
  • 2163 Views
  • 2 replies
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Free PayGo during COVID-19 lockdown?

I very seldom actually use my cellphone, but I always turn it on an take it with me when I leave the house. Yesterday I was out and called someone's cell at home to see if anyone needed anything while I was in a store. It was probably less than 30 se...

OLDYELLR by I'm a senior advisor
  • 2300 Views
  • 5 replies
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Pay As You Go - Paying by Credit Card

I can't Tap on by using credit card   When I click the credit card payment bottom, and the page become "This page cannot be found- 404 Error", please solve this problem.   *Added Labels*

def234 by I've been around
  • 1951 Views
  • 1 replies
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Almost Non-existing Support for Pay as You Go Customers

Last two weeks were nothing but frustration for me just to learn that the Rogers support for pre-paid plan customers is close to non-existing. I cannot setup the online access to my account. All Rogers stores in Vancouver do not deal with pre-paid pl...

vav by I've been around
  • 2185 Views
  • 2 replies
  • 0 likes

Resolved! Unlocked phones for Rogers prepaid

Hi everyone,   I have a Rogers prepaid plan and an older hand-me-down HTC phone. I'd like to buy a new unlocked phone from Best Buy because I got some gift cards for Xmas. Are there any limitations related to a prepaid account that I should be aware ...

impala by I plan to stick around
  • 6152 Views
  • 22 replies
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Unable to Receive Texts

So my daughter’s phone recently stopped receiving texts. It can send out and send and receive calls. Money is on her account.Any ideas that I can try?   ***EDITED LABELS**

labtech67 by I've been around
  • 2268 Views
  • 1 replies
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Pay as You Go online annual renewal using a credit card

The Pay as You Go website allows you to enter a credit card to setup an automatic annual renewal. However, this does NOT activate the feature. You still have to call someone to have them ACTIVATE your auto renewal on the card you've already entered. ...

B_E_T by I've been around
  • 3055 Views
  • 4 replies
  • 0 likes

Repetative calls made from my cellphone

I made one short call (45sec) this morning - no problem.   The system then repeated the call to the same number (my wife) five times at approx 1 minute intervals. I did not make those calls. I was in a waiting room and my phone was beside me on a tab...

dereklola by I plan to stick around
  • 1977 Views
  • 3 replies
  • 0 likes