Pay as You Go™
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Resolved! How to Prevent Incoming SMS Charges

How can I stop $0.60 SMS charges being repeatedly charged to unused phone permanently? I have been a Pay-As-You Go customer for many years, and overall very satisfied with the service; the respect and responses I receive from representatives; and of ...

Medea by I'm here a lot
  • 9410 Views
  • 11 replies
  • 0 likes

Pay as You Go for Texting Only?

Hi,   I'm in the process of moving to a very remote community.  My neighbour has been a great help, but he's not interested in technology (i.e. phones).  Ideally, I was hoping to be able to buy him a minimalist pay-as-you-go phone, and get him a chea...

SteveFunk by I've been around
  • 1660 Views
  • 1 replies
  • 0 likes

Resolved! Text Messages - # of characters

Basic charge for sending or receiving text messages is 30c. OK that's good. But when does the charge double to 60c or even 90c.? Approx how many words are included for 30c?   Thx - Derek       ***Edited Labels***

dereklola by I plan to stick around
  • 7349 Views
  • 11 replies
  • 0 likes

Account Number

What is my account number? Please let me know.   Thanks & best regards     ***Added Labels***

AP17 by I've been around
  • 14375 Views
  • 9 replies
  • 0 likes

Resolved! Strange Top Up Deduction

Hi everyone,I topped up my pay as you go account 30$, but the payment processed was recorded as 26.55, not 30. What's going on? (And I haven't chosen a new add-on at this point; pure top up) I also haven't made any calls or texts that were charged.Th...

spark227 by I've been here awhile
  • 5388 Views
  • 8 replies
  • 0 likes

Resolved! Roaming Charge activated due to Incoming Text.

Hello Rogers,   I am currently living in Thailand.  Today I needed to validate my identity on Amazon.com and they sent me a Text.  My understanding is that Incoming Texts are free yet my Roaming was activated today due to the incoming Text.    Two we...

ions78 by I've been here awhile
  • 11218 Views
  • 6 replies
  • 0 likes

Resolved! $25 Talk & Text plan

Hi. I'm thinking of changing from the $12 Talk & Text plan to the $25 Talk & Text plan since 50 minutes a month is not enough and each minute over is now $0.60. So just a couple of questions: Are the 250 Canada wide minutes any day and any time of da...

unun4848 by I plan to stick around
  • 1918 Views
  • 1 replies
  • 0 likes

Resolved! Buying a new phone for pay as you go plan

Hi all,   I want to purchase a new phone to replace my old cellphone, I am currently using the pay as you go/$12 dollars monthly prepaid plan, I went to 2 Rogers stores already in my city and both times was told if I want to buy a new phone I have to...

arts2005 by I've been here awhile
  • 6034 Views
  • 8 replies
  • 0 likes

1 year unlimited for $180

Get 1-year of unlimited local evening and weekend local calling + unlimited texting for just $180.*  In the unlimited texting does that include video and picture or do you have to pay extra?  If its extra how much more is it?  Thanks         ***Edite...

melina12 by I've been around
  • 44392 Views
  • 96 replies
  • 0 likes

Changing Plan

How can I change from $85/yr text plan to $10/month plan for texting?  When I log onto my account and try to change plans it does not list the $10 month. Thank you       ***Added Labels***

caroldc by I've been here awhile
  • 2566 Views
  • 4 replies
  • 0 likes

Resolved! Pay as you go Call Forwarding?

Just wondering if Call Forwarding is available for Pay As you Go. On the web pages says Call forwarding is good, but I can't activate it.       ***Edited Labels***

Pay as you go - improper data charges

Highly recommend to all PAY AS YOU GO customers to check data usage via online statement.  Rogers IT currently working on issue where data charges begin before 250MB limit reached.  Issue occurred twice in last 6 months for me- credit received for im...

mjm2 by I plan to stick around
  • 11774 Views
  • 26 replies
  • 0 likes

Charged for texts I did nor receive.

Today I received a scam text, purportedly from BMO, inviting me to click a link, which I didn't, I'm not even a BMO customer.     So I check my call history and see the scam message at 12:33, but there are two others before that at 11:06 and 11:08 t...

BMO_scam.jpg
OLDYELLR by I'm a senior advisor
  • 3991 Views
  • 6 replies
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Resolved! Pay as you go data pass

I have not been able to buy a 1 day data pass. In the past, if I tried to access a web site, it would ask me to purchase a pass. But it is no longer doing it  I also tried to text Yes to 3282. It took me to Rogers, but after a long wait, safari comes...

krist8 by I plan to stick around
  • 6946 Views
  • 5 replies
  • 0 likes

Resolved! Prepaid (Pay as you Go) Data Add-on

I am currently on a Grandfathered "By the Minute Talk Evenings & Weekends" prepaid plan.If I add the $10 / 100 MB data add-on to my account, is the $10 charge for this add-on deducted from my existing prepaid balance each month?...i.e. I will not be ...

GLinc by I've been around
  • 3382 Views
  • 1 replies
  • 0 likes

Resolved! What is the most basic Pay-as-you-go price plan?

I'm looking to activate a paygo plan, with just adding in $100/year card.    A few minutes of calls/text is all I need.   Is there a $10/mo option?  Seems all others do but Rogers is $15 base?     ***Added Labels***

Tt99 by I've been around
  • 2812 Views
  • 2 replies
  • 0 likes

Free PayGo during COVID-19 lockdown?

I very seldom actually use my cellphone, but I always turn it on an take it with me when I leave the house. Yesterday I was out and called someone's cell at home to see if anyone needed anything while I was in a store. It was probably less than 30 se...

OLDYELLR by I'm a senior advisor
  • 2768 Views
  • 5 replies
  • 0 likes