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Error 404 when trying to top up

gnc207
I've been here awhile

Why am I getting Error 404, when I try to Top Up or Change Payment Method? How to fix this?

2 REPLIES 2

Re: Error 404 when trying to top up

57
Resident Expert
Resident Expert

Hello @gnc207 :  I'm not sure why you're getting that message, sounds like an issue with the browser/website, perhaps at Rogers end.  The only way to contact PAYGo customer service is to call them, as outlined in the link below.    Follow the directions carefully.  I have always found the PAYGo people very helpful and usually there is not a long wait.  There is no other way to contact PAYGo.

 

https://communityforums.rogers.com/t5/Account-Support/Can-t-purchase-data-pass/m-p/426891#M22822

Re: Error 404 when trying to top up

gnc207
I've been here awhile

It's been like that for months (with Error). And now when I have to change credit card, the same thing, Error 404. Thanks. 

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