So, how do you find a living, talking, customer service rep at #611? I tried everything. There is no number to press to get a human. There is no online support unless you get the work around to work. I was told things along the way by the recordin...
Just back from a couple of months in Europe.
Used a paygo SIM card. Ten Euros a month for 40gb of data, unlimited talk and text within the EU, UK and get this, the US!
Balances were available on line and on the phone app. No stigma because I...
So we had no service for 24 hours just like those who have monthly bills
How will Rogers compensate us? Will we have an extra day added to our expiry date? Cash added to our accounts?
Or we just be ignored?
Is Rogers doing anything for PayAsYouGo Customers during this time? I've heard US companies are extending expiry dates on the prepaid accounts. Others are offering access to data plans at no fee. Any crumbs being tossed our way?
Thank you for mansplaining it twice to little old me.
I'm not the only one who has this problem.
Basically after four attempts, it finally worked, after waiting to to talk for "emergency/urgent" help.
It shouldn't be that difficult.