Pay as You Go™
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Resolved! Charged for Picture Messages with $10 Prepaid Talk & Text Plan

Hi. I have the $10 Talk & Text plan and it states: 50 Canadian/U.S. and international text, picture,and video messaging. But when I send a picture, I am charged 0.50, even though I am still below the 50 limit. Have not been able to contact support to...

unun4848 by I plan to stick around
  • 7126 Views
  • 17 replies
  • 0 likes

Resolved! Roaming Charges

Hi. I will be traveling to the US with my prepaid phone. How much will the roaming charges be for the following:- Calls while I'm in the US- text message sent and received while I'm in the US- Picture/video message sent and received while I'm in the ...

carl22 by I've been here awhile
  • 6096 Views
  • 6 replies
  • 0 likes

Resolved! Pay You Go Voucher 14 digit code

Where in the world is it?   There is a 5 digit string on the top left corner. A 12 digit with the barcode on the top right. A large barcode with a 30 digit code at the bottom. And another 10 digit at the bottom right.   I feel like I'm taking crazy p...

Uuugh by I've been here awhile
  • 8326 Views
  • 8 replies
  • 0 likes

Resolved! Voicemail not working

I just setup my Rogers Pay As You Go account and for some reason, the voicemail is not working. I tried calling the voicemail number, which I entered my phone number and said "(Insert Number Here) is not a recognized voicemail number". The site claim...

Randomuser99 by I plan to stick around
  • 19379 Views
  • 10 replies
  • 0 likes

How to view your PayGo call history

This is something I used to be able to see easily until Rogers redid the website. After that it varied from hit-or-miss to impossible. The website development seems to have settled down now and I can again reliably get to this information. People her...

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OLDYELLR by I'm a senior advisor
  • 16076 Views
  • 31 replies
  • 3 likes