Pay as You Go™
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Resolved! Can I get a TRUE "Pay as you go" with NO monthly fee with Rogers?

Hi,   I'm trying to get my child started with a phone that wil be used only on weekends and hopefully not too often so I simply want a Pay-as-you-go card where I litterally pay as I go, with no monthly fee attached. That doesn't seem to exist with Ro...

PSG by I plan to stick around
  • 5423 Views
  • 14 replies
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Resolved! Pay as you go Data Pass

I am having issues with the Pay as you go Data Pass. Once in a while I use the 1 day Data Pass. Lately it has been 'expiering' within two to three minutes after activation. I have over $30 credit on the account. Then I am forced to re-activate and pa...

telios by I plan to stick around
  • 12588 Views
  • 9 replies
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Resolved! Pay As You Go - Porting phone number to Rogers

I am thinking of switching to Rogers prepaid.  I also have prepaid with current carrier.  I want to bring my cell phone number with me to Rogers.   Do I need to contact Rogers to port my number before signing up for my prepaid account with Rogers?  H...

smcleish by I'm new here
  • 10454 Views
  • 9 replies
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Resolved! Pay You Go Voucher 14 digit code

Where in the world is it?   There is a 5 digit string on the top left corner. A 12 digit with the barcode on the top right. A large barcode with a 30 digit code at the bottom. And another 10 digit at the bottom right.   I feel like I'm taking crazy p...

Uuugh by I've been here awhile
  • 6704 Views
  • 8 replies
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Resolved! BYOD - Pay As You Go Service

Do I have to use specific devices or can I use any phone under PAYG? I'm planning to buy on my own a better phone (such as a LG G3 or G4), not PAYG-listed. I want to make sure before I buy it that I can use it under PAYG.   *Edited Labels*

imssgl by I'm here a lot
  • 4939 Views
  • 6 replies
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Resolved! Prepaid to Postpaid - Will I lose my PAYGO balance?

I am currently on ROGERS PAYG plan and have been for over 8yrs. I have a large balance on my PAYG plan as I use it as a secondary phone.  If I was to go on 2yr or month2month plan, will I lose the balance of the PAYG plan or can it be used as a credi...

Resolved! Voicemail not working

I just setup my Rogers Pay As You Go account and for some reason, the voicemail is not working. I tried calling the voicemail number, which I entered my phone number and said "(Insert Number Here) is not a recognized voicemail number". The site claim...

Randomuser99 by I plan to stick around
  • 13333 Views
  • 10 replies
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Resolved! Switching PayGo plans

For years now I've been buying the basic $100/year plan where I pay for all calls and texts and those charges have more than doubled. Recently I was inundated by a load of texts from Facebook and I had to change my settings to put a stop to them, but...

OLDYELLR by I'm a senior advisor
  • 6590 Views
  • 21 replies
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Resolved! $100 option | insufficent funds?

So about 6 months ago, i purchased a the $100 option which contains 100 mins of calling (local) and unlimited texting. but about 2 days ago, i got this message talking about insufficent funds. I immediately looked at the minutes i used and it read 47...

DeliveryBoy by I've been here awhile
  • 6181 Views
  • 21 replies
  • 0 likes

How to view your PayGo call history

This is something I used to be able to see easily until Rogers redid the website. After that it varied from hit-or-miss to impossible. The website development seems to have settled down now and I can again reliably get to this information. People her...

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OLDYELLR by I'm a senior advisor
  • 10034 Views
  • 31 replies
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Resolved! Can no longer see my PayGo call history.

I used to be able to sign in to MyRogers, click my PayGo account number from the dropdown, select Bills & Payments, and it took me to the bill summary page, where I selected my cell number from the Account dropdown. Now that's blank with no selection...

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OLDYELLR by I'm a senior advisor
  • 5139 Views
  • 14 replies
  • 0 likes

Resolved! Pay as you GoTexting from the US to Canada

I have a Pay as you Go phone with a 250 text message per month add-on.  I'll be travelling in the US and Caribbean and wonder if it's possible to text to Canada from these countries and, if so, what would the fees be?  Would I be charged for any inco...

moosetracks by I've been here awhile
  • 2015 Views
  • 2 replies
  • 0 likes