Hi, I have been on Pay as You Go for a long time now and it seemed to have changed. I do not use my cell phone much, so I just put $10 a month on it. The way it used to be was that I had the $10 dollars in the balance and then the next month, I'd put...
Hi there, I just top up for $200 by using vouchers 2 $100 vouchers, (input one by one at one call), then checked the expire date is 2024-01-11.But i remember that before, every $100 can extend the expire date 360 (or 365) days, so the $200 top up sh...
I've had this LG E-410B Android phone on my grandfathered Talk Anytime plan for about 10 years and just turn it on and take it with me when I leave the house. It's long in the tooth, out of space and my personal email no longer works. I've been give...
I have an account for my phone and my husband's we only use talk and text and don't do a lot of either. I switched to prepaid and requested an email on how to make payments and have them credited to the prepaid phone. Signing in to the account numb...
An option called "Live Voicemail" on iPhones with iOS 17 or later may affect your Pre-paid transactions. The VMs are actually on the phone itself and not Rogers' system. If you have a plan that charges by the minute, like my Grandfathered "Anytime"...
Hi, ok so. I was moving out of the country for a while in November 2023. Therefore, switched to pay as you go from postpaid on the day of departure. I was given confirmation over the call that my number will be switched instantly and the call would d...
Hi. Going to Mexico for a week. Current plan is $25 Talk & Text. That is supposed to include international text, but even in Newfoundland and Algonquin Park my phone says Emergency Calls Only. So what can I expect for service while traveling outside ...
Hi, Can the Rogers Pay As You Go plan receive SMS text at Japan? Thank you. **Labels Added**
So, how do you find a living, talking, customer service rep at #611? I tried everything. There is no number to press to get a human. There is no online support unless you get the work around to work. I was told things along the way by the recordin...
I'm on a grandfathered talk anytime plan which I renew annually. My PayGo balance expires on Sunday, so today (Friday) I'm trying to call PayGo (1-800-575-9090) to renew using my remaining balance of about $50 and get credit for a bunch of spam texts...
I am trying to activate 4 Rogers SIMS that i purchased on talk and text plans similar to my existing Rogers mobile phone account and want all phones (employees) billed to my existing account. How can I activate and addthese as additional phones to my...
Hi,....... I have an old standard size sim card which i used for my old samsung phone. i recently bought an iphone 5 and it uses a nano sim card. I would like to use my original phone number with my iphone any ideas on how to transfer the plan? I had...
Hi, I am a new immigrant and landed in Canada for the first time. I purchased a Rogers prepaid sim at the airport (on 12 June 2023). Since I activated this new number, I am receiving atleast 20 calls daily from banks and other financial institutes an...
Are the prepaid plans throttled in any way? Like VoLTE disabled? My phone works on the regular rogers network and I am thinking of switching to the $150 /6 month plan However, my phone doesn't support all rogers bands. **Labels Added**
My Pay as you Go plan expires in Aug/23. If I change my plan to a monthly plan, would Rogers transfer over the remaining amount of my Pay as you Go plan to my new monthly plan? **Labels Added**
Why am I getting told that I have no money on my account when I have a receipt saying 150.00 was paidvyesterday *Added Labels*
I have been out of the country for 4 months and just returned. While away I had a local land line so my PAYGO phone was switched off but the sim still installed. On the 18 January 2023 I decided to get a Barbados FLOW sim and install it in my PAYGO p...
For the past few years I have been bombarded with annoying texts to upgrade from my cheap perfect plan I was very satisfied with. They ended up increasing the prices by about 30% without informing me/asking for consent. All cool, I get that it's a pu...
I have a prepaid phone that my wife uses and I have it on a annual renewal. I want to link it to my rogers account but I require an account number for the prepaid phone and I can not locate one. I pay it over the phone and have never seen an account ...
A concern was submitted weeks ago, while submitting, I selected the option: want to be replied via email. Coz I am out of Canada in different time zone, not really convenient to talk over the phone. But recently, seems I missed 2 calls from Rogers....
