My Account is listed as “ Talk All Day” plan. I can’t find any details of this plan. I had been purchasing $100 annual voucher and carrying forward a significant balance. Now I am down to $7. My phone settings shows 2.00 GB data warning with 0 GB...
I reached Customer Service and agent was very helpful. My mistake was listening to the IVR suggestion to Contact Us from the web page (which was where I started from) or Mail Us and not holding till the end. Thanks everyone
Thanks. I will be trying the contact info from previous posts later today. I had tried before posting my question and couldn’t get past Self Help. But it was a Saturday so hopefully I will be successful today.
Thank you for your response. It is helpful to know the data alert is a setting in the phone. I can only see 2 months of usage on MyRogers and we are low usage. So I was a bit concerned. I am Pay As You Go - but when I click to Manage My Services i...