On February 7 I switched from an ancient Android phone to a used iPhone S at the Rogers store. The agent verified it was working by calling the new phone and letting it ring, but not answering. Yesterday I downloaded my call history and see this: Cal...
I tried to view my Call/Transaction history today, but instead of being able to see it, I get the following message instead: "Are you an existing Rogers Prepaid customer? Give us a call at 1-800-575-9090 or visit a Rogers store for help managing y...
Was entering my credit card number to make an online purchase, when Rogers broken telling me I had insufficient calls I needed to Add Money. I was unsuccessful in trying to Add Money and now I’m locked out my iPhone. I cannot add money on Rogers. ...
I'm a prepaid user, and i'm going to travel to China, while during the travel, i might need to receive some text messages, Eg. authentication message from Bank. but not sure if my plan could receive SMS while traveling in China? Do i need to purchase...
So, is it possible to transfer my balance to Chattr to take advantage of the $15/month plan? I rarely use my phone and this plan includes a small amount of data. Has anyone done this? Or would it make more sense to stay PAYGO and just pay for th...
Yesterday I tried signing into one of my banks and was asked to have a security code sent to my cellphone which I then had to enter before I could continue. Since my cell is normally off at home, it took a while for it to boot and update and it took...
I went to buy a top up card at the usual places. First the pharmacy. The clerk scanned the Rogers card thing and then I paid the $100 plus tax ($113) with my credit card. Then the clerk told me he had to refund me because it did not activate at Roger...
We're looking to get rid of our home phone and switch to a simple mobile phone plan for my husband. He just wants talk and text, nothing more. What do you recommend? Is there anything available that isn't a smart phone? **Labels Updated**
For more than 15 years I have received SMS messages from a person outside Canada who used this address to send the texts: http://websms.rogers.page.ca/2way (The received messages were evidently paid by me but the person abroad did not spent a cent.)...
Who gets charged if I use Face Time on my i12 phone: the sender or the receiver? I have a Talk&Text plan, Pay As You Go account with Rogers. Thanks! *** Edited Labels***
We have a new iPhone SE (3rd generation) on a grandfathered PAYGO plan (0.70/SMS, 0.70/minute); the iPhone is synched with an iPad. We do not use SMS, and with the previous "dumb" phone, Rogers always credited us for incoming SMSs.With the iPhone, we...
I wanted to change the payment method of my Pay as You Go account. Can anyone advise how to facilitate this?
I got a text recently indicating that my PAYGo phone will no longer work in the US as of July 1, not even for 911. Here's the information on the Rogers Website: https://www.rogers.com/support/mobility/3g-shutdowns-pay-as-you-go I have an iPhone SE (2...
Mother in Law is on a pay as you go plan, been that way for years. Recently, in the last 6 months her signal is intermittent and goes to SOS. Happens indoors and outdoors. I upgraded her to a new Iphone13 the other week and had Rogers put in a new si...
Hi, I have been on Pay as You Go for a long time now and it seemed to have changed. I do not use my cell phone much, so I just put $10 a month on it. The way it used to be was that I had the $10 dollars in the balance and then the next month, I'd put...
Hi there, I just top up for $200 by using vouchers 2 $100 vouchers, (input one by one at one call), then checked the expire date is 2024-01-11.But i remember that before, every $100 can extend the expire date 360 (or 365) days, so the $200 top up sh...
I've had this LG E-410B Android phone on my grandfathered Talk Anytime plan for about 10 years and just turn it on and take it with me when I leave the house. It's long in the tooth, out of space and my personal email no longer works. I've been give...
I have an account for my phone and my husband's we only use talk and text and don't do a lot of either. I switched to prepaid and requested an email on how to make payments and have them credited to the prepaid phone. Signing in to the account numb...
An option called "Live Voicemail" on iPhones with iOS 17 or later may affect your Pre-paid transactions. The VMs are actually on the phone itself and not Rogers' system. If you have a plan that charges by the minute, like my Grandfathered "Anytime"...
Hi, ok so. I was moving out of the country for a while in November 2023. Therefore, switched to pay as you go from postpaid on the day of departure. I was given confirmation over the call that my number will be switched instantly and the call would d...