MyRogers & Rogers Apps
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Ignite TV App on Android Box

I am getting " This video stream is not playable on the current device"   I am getting this message on 3 different android boxes, these boxes I am able to watch netflix, amazon prime and utube.   This is included on live tv and recorded programs, the...

ve3tej by I'm here a lot
  • 12618 Views
  • 14 replies
  • 0 likes

Pause/unpause

My internet home connect (wifi hub)connect version 4.33.0(1683723202) is not working as expected. Like if I pause the any one of connected devices, it’s actually in the app I can see pause but where as it is not blocking the internet. I’m not sure wh...

Ignite App not displaying all connected devices

My Rogers Ignite app is not showing all connected devices currently connected to my wireless router. I have done a factory reset with no change. I have uninstalled and reinstalled the Rogers Ignite App. I have reset my gateway.My app only shows 8 dev...

R_Moore by I've been here awhile
  • 605 Views
  • 3 replies
  • 0 likes

Ignite TV app - Screen cast option not showing

The screen cast option(normally an icon in top right corner) is not showing.It shows sometimes then next day not there then it appears again without doing anything... My other apps show the option to cast the only 1 that has issues is ignite TV   *Ad...

Resolved! Cast from ignite tv not available

Hi,I realized that theres no cast button in the ignite tv app on my pixel6 phone anymore. I downloaded the same app on an iPhone and the cast button is there. Is it not longer possible to cast from the android version?       ***Edited Labels***

jakukee by I've been here awhile
  • 697 Views
  • 2 replies
  • 0 likes

Ignite TV app is horrible

I’m at a friend’s and can’t Airplay ToGo channels on his large screen due to app licences? Horrible, just like not being able to watch all the channels on the app when you’re not home.   **Labels Added**    

Giofrio by I've been around
  • 580 Views
  • 3 replies
  • 0 likes

Resolved! Rogers Home Connect App

Any one using subject? Received an email today from Rogers hyping the feature and was wondering if there are any advantages to the user?      **Labels Added**

password by I plan to stick around
  • 668 Views
  • 2 replies
  • 1 likes

Rogers needs to fix their app!

Again I can’t pay my bill through the app because a developer has no clue what they are doing. Time to stop lining to pockets of the big wigs and hire competent staff.       ***Edited Labels***

pctuneup by I've been around
  • 358 Views
  • 1 replies
  • 0 likes

Multi-factor authentication

rogers cell phone SMS Multi-factor authentication not working. It is turned on in MY Rogers account  but I never receive a SMS code when logging in ?   ***EDITED LABELS***

sierra1989 by I plan to stick around
  • 2483 Views
  • 16 replies
  • 1 likes

Resolved! Myrogers app won't open it says unknown error

For over a month the myrogers app will not open when I tap on it I recieve the following message "unknown error sorry we can't retrieve your account information here. Please go to rogers.com to sign in". I have cleared the cache, restarted my phone &...

yaaaa9 by I'm here a lot
  • 1007 Views
  • 2 replies
  • 0 likes

I have been unable to use MyRogers app

Every time I try to login it redirects me to a browser-based login page. I input my username then my password, tap the sign in button, and the button text changes to the three dots cycling animation and stays there without doing anything. I have gone...

ThomasS by I've been here awhile
  • 823 Views
  • 4 replies
  • 0 likes