I've been trying to make a payment online using both my phone and my PC with my Visa and I keep running into an error message. Nothing wrong with the card, it works elsewhere. But the website keeps saying it is running into an error. What can I do?
MyRogers App will not show data usage or works then stops. A common problem for iPhone users. Beyond the basics don’t bother trying to fix it. You can’t. The app needs to be designed. ***Edited Labels***
I can cast every other app from my iPhone 15 and my spouse iPhone 13 but we cannot cast ignite tv ***Edited Labels***
I recently went into my Ignite Home Connect App and it tells me I need to "Upgrade for this Experience". I no longer have access to the Ignite features to control my network. I called into tech support for help and they opened a ticket to fix it. ...
I tried several times to login to Rogers SmartHome Android apt from my cell phone while I was away from home. The Apt does not work at all. The 'SmartHome' apt used to work before while I was away from home. This apt always looks for my home router a...
The problem is when I try to cast an ignite tv program from the Ignite app to a Chromecast enabled device that has Chromecast built in. At the beginning everything appears normal. The image of the TV station appears and then it starts to load. Howeve...
As many we have my wife (as primary account holder for billing) plus myself and my two sons. I tried to log into this community and I needed to use our primary account email and password and then it asks for MFA to either her email or cellphone. I tr...
Both iOS and Android - can't update SSID name or password. App is broken wish we can still update this basic things via 10.0.0.1 via web. SMHIgnite Moden 2nd Gen ***Edited Labels***
Hi, I'm running IgniteTV app on an iPhone and it keeps logging me out after a few minutes. Happens on my home wifi and when using the cell network.I also have an iPad running the app, and no issues there. I've unsintalled and reinstalled, cleared...
I had issues with the app so had the configuration of the router done via the web browser. Now that I have a working app I am trying to get it to connect but I have the "Get Started" page when i log in. I was following it and it seems to want to ...
Unresolved issues with ignite HomeConnect App. I am able to log in, but the functions do not work. Unable to test connection, restart gateway, either get a blank screen or error something went wrong try later. I am able to see people I have set up to...
I have contacted Rogers on this issue and to no avail. It was working about two months ago and I have had nothing but issues since. I would really appreciate it if someone would contact me and rectify this. ***Added Labels***
We just recently switch over to rogers home services from Telus. We were told we needed the homeconnect App to setup our services. Downloaded the app, tried to login and continue to get the login loop. I've tried uninstalling, delete cache/data and w...
I have purchased rogers ignite wifi but I am unable to even log in on the app to get my wifi connected, been trying for 2 hours to find a solution but it is just the login loop over and over again. *Added Labels*
MyRogers app does not show any information regarding tv and internet usage etc. all it says is Something went wrong. Some information may be missing. Try again later.Well this has been months. I’ve tried clearing cache and deleting and reinstalling t...
We are away on vacation, and wanted to cast Ignite TV to the TV at the cottage. I can start the Ignite app (V7.130662), and view the channel live on my iPad (iOS 17.5.1), however when I cast to my Chromecast Google TV, it looks like it is starting,...
I've tried to stream TSN and Sportsnet on my phone using my Rogers credentials but it always sends me back. I used to stream no problem before switching to Ignite. Is this an account issue or should I be able to stream these? ***Edited Labels**...
Hi all,I signed up for Rogers Ignite yesterday via the Rogers promotion and downloaded the home connect app according to the Rogers set up email I received an hour ago.When I try to open the app (Android, Pixel 6) and login it loops (opens my browser...
When I try to toggle off "Broadcast WiFi name" in WiFi settings I get "Something went wrong" error.Aside from this error, why is this setting disabled on the modem console?!My modem model is XB8 and firmware version is CGM4981COM_6.7p14s1_PROD_seyApp...
The home wifi network is working. I've downloaded and installed the iPhone app to allow me to commission the pod. However when I log onto the phone app it tries to activate the wifi network again. I can't get past that to activate the pod. I've just ...
