When I try to see my internet usage in the Rogers app, I always get this message “something went wrong”- I deleted the app and reinstalled it- the software on my phone is updated- I have the latest version of the Rogers app ***Edited Labels***
So many times after 11pm i.Want to turn off the data to my kids phone bite.Your app is not working and/or when I tried to go on to my Roger's through the browser, it too is not working.What is the issue?Do you guys shut down at 11 p m... I mean.If yo...
My Homeconnect app was working fine a week ago. No changes to cell phone nor the app. My account is properly linked at rogers.com for Ignite Internet service. Tried to clean app cache and data and even reinstall to no avail. Phone is a S20 with And...
Hello, I just downloaded the HomeConnect app for wifi installation in my new rental. I open it. It automatically opens a web browser page and asks for login. I enter Username, I enter Password, and then I am back on the previous page where it asks fo...
The app has not worked since the recent update. I deleted and reinstalled the app. I am no longer able to log in. I have an Android phone
Hi. When downloading the MyRogers app it automatically switches to French. How to convert it back to English? Thank you ***Added Labels***
This appears to be similar to the problem posted here: https://communityforums.rogers.com/t5/MyRogers-Rogers-Apps/The-app-wont-let-me-sign-in/m-p/533696 When I try to sign in with the MyRogers app on my iPhone 15 Pro I get a blank screen, as shown ...
Rogers really did it on this one! We install camera systems and need to open ports for the cameras to be visible when outside of the network. Where we previously would open ports in the router, now we are directed to the Xfinity app which doesn't a...
I've read through many other posts on here already, but I haven't been able to find a fix for the app issues that I'm having. I've tried accessing the HomeConnect app after logging into MyRogers - using the link provided in the myRogers app, and I've...
Recently when casting from the Roger’s ignite TV app to my TV, there is picture but no sound. All devices are not muted and volume is turned on. Only from the app to my tv that is does this. If I cast to another device, such as a Google display, the ...
Anyone having this issue? Rogers had replaced my router but some apps don't work on WiFi but work on mobile. They worked fine like 3 weeks ago. **Labels Added**
I posted this as an app review and got a developer response saying to post it here.Every morning, the HomeConnect app says my son’s Internet is on and his devices are connected, even though they are not because we have screen time limits. In order to...
Myrogers app refusing to load to the login screen as well as myrogers web browser not showing me billing information! Wants me to link a ignite account number to my profile however everything is through my app so I can't even try that to progress to ...
Following the early October update to the Chromecast built-in app by Google TV, Ignite TV is currently experiencing casting issues to televisions. I'm using version 8.5.2.7 of the app. My device is an S23+ running Android 14. The issue is that when I...
I would like to turn off email MFA as I often need access to email remotely where I don't carry a cellphone, Today it cost me 2 hours. Rogers online FAQ repeatedly say I can turn it off. I go to the relevant web page, select the radio button to turn ...
Hi Rogers friends. I need to EDIT a device name in Ignite Home Connect. Going into WIFI in the app, scrolling down to the current Device Name (that the installation tech mislabeled yesterday), I click on the device name > that I need to change wh...
I used MyRogers to place an order for a new mobile phone two days ago, with pickup in a Rogers store. Changed my password before ordering, as I don't use MyRogers very often. The order was accepted and the store called the next day for me to come and...
Hello, We just had our ignite TV boxes installed yesterday. Last night we tried to log into our desktop PC, IPAD and Iphone with the ignite TV app or using the ignite website and none of those places would successfully log us in. We called rogers h...
A few months ago, we were having severe connectivity issues with our home internet. A technician came in and replaced the router, which fixed the original problem, but ever since then, the HomeConnect app has not worked properly. We've tried to get h...
can not open home connect app. getting error recaptcha. on samsung android s20 phone. why is this not connecting? *Added Labels*
