I have updated my IOS on iPad to 14. I’ve sign in to my Rogers account, have reinstalled app, rebooted modem and nothing helps. my iPad is the only device I can’t access the app on. Rogers tech support and customer service cant/won’t help. Wont open ...
When trying to sign into the app I get an error message.Sorry something went wrongWe're working to fix this as soon as possible. Check back later.It's been weeks. I can sign in via website. *Added Labels*
I am getting " This video stream is not playable on the current device" I am getting this message on 3 different android boxes, these boxes I am able to watch netflix, amazon prime and utube. This is included on live tv and recorded programs, the...
Every time I want to make changes to my tv package, I get a message that states "Sorry, we are unable to load the data". It doesn't matter if I click add channels or change bonus channel. I have tried chrome, edge and firefox. Tried it from my phone ...
Hello!So since Friday august 27th, I have not been able to use my Disney plus star account on my tv or my phone. I have a roku box and it works on that, now I’m using the same wifi but my roku is giving me a different up address than my phone and tv....
My package is coming to an end so I have to get a new one. I was talking with a Rogers representative and was told that I could accept my Special offer, but I don't have to get a home phone, therefore saving me money. I was told that I could choose h...
Just as the title says, why is there no pause button for my Ingnite cable boxes? They show up in the WiFi app same as any other device, minus the pause button. Don’t know much about how networks and routing works, but it seems like it should be a sim...
I have recently begun getting messages telling methat I have to change the email address I am usingas a user name to log in to MyRogers. But theemail address I am using is the ONLY email addressI have - my full rogers.com address. e.g. -fictitious_pe...
I have a Rogers Anyplace TV problem. When trying to load Rogers Anyplace TV I get a message that my browser is not supported...I am on a chromebook, I use chrome. Help
My smart home monitoring app suddenly is not letting me sign in. I log in and instead of taking me to the home page it says “Sorry there is a problem on our end. Thank you for your patience while we fix it.” It’s been like this for over a week. Any E...
I am so sorry but this defies the whole purpose of using this app unless the purpose of the app is mainly to make money by using data. When I go the gym, I use the wifi provided there. Every time I use the app to watch something recorded, it keeps go...
I have uninstalled and reinstalled MyRogers. I have restarted my phone twice. Everytime I open the app it says no internet connection and won't let me login. ***Edited Labels***
i upgraded to Ignite TV about 3 weeks ago. as part of my package I have both Sportsnet & WWE Network. Both channels have apps and online components to access more programming, For 3 weeks everything has been working well. but on june 1 i tried to log...
Hi there; sorry for my delay. But I was requested to post this there, that the MyRogers app activated my microphone for 9 seconds while running in the background. I was wondering why it would do that?I downloaded an app called AntiStalker from the Pl...
I paused my daughter’s iPhone in the ignite app and she is still able to access Netflix and Instagram but nothing else. Why!?
I recently bought iphone12 for my son , however I wanted to turn off wifi at 10 pm on his device. But it doesn’t work . I have been using the ignite wifi apps to control other devices’ wifi time , set up limit time . It works well . Why can’t I put c...
Every time i try to sign in it says “Go to Rogers business self serve app” but the thing is I don’t have a business account, just a personal one. Another thing, even when i try to sign in on the Rogers business app it says the account doesn’t exist?!...
Hi, Recently, I have this issue. I noticed that for one channel, namely Fairchild TV, once in a while, recordings could only be played on the Ignite TV app for about 2 minutes or so. I tried it on 2 different Android tablets and 2 different iOS t...
I had set my cusadmin password to something other than 'password' when I first got the modem a couple of years ago. I installed MyWifi the other day and it wouldn't connect if I gave it the password I had set. As a last resort, I tried 'password' an...
Got this message today. 30111 : To use Rogers Anyplace TV, your MyRogers profile must be linked to an active Cable TV subscription. To check your profile, go to rogers.com/myrogers. I checked mergers and the TV subscription is setup. Is anyone el...
