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Xfinity app not working

After an update, Xfinity app doesn't work anymore, it's just keep goes in some loop when I press the login button.       ***Edited Labels***

Rajijp by I've been around
  • 485 Views
  • 1 replies
  • 0 likes

Xfinity App looping login

Last night the app worked fine to pause a device on our system.  Trying to login this morning and getting a constant loop, have tried from my Samsung S22 and from an iphone with the same looping issue.  I've cleared cache, deleted cookies, uninstalle...

tanyraso by I've been around
  • 472 Views
  • 1 replies
  • 0 likes

Smart home monitoring App

Rogers, supposedly a very large company who knows about tech. You have the worst smart home monitoring app in the world. It never logs in or signs in using biometric fingerprint. One out of ten times maybe. App is always crashing or freezing. It does...

aa3111 by I've been around
  • 460 Views
  • 1 replies
  • 0 likes

"Change my wireless number" webpage not working

It has been a while that the webpage shows nothing after click the button.   If I use the default "Choose a number" feature, it shows a progress icon and then disappear with no number or error shown. If I select "Search for a number", nothing shows. ...

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ANewUser by I've been around
  • 447 Views
  • 1 replies
  • 0 likes

No Sound On Single Show?

My neighbour is a Rogers customer, and was watching Beast Games with her son on Prime Video.    They've watched something like 8 of the 10 episodes.    When attempting to watch the next episode, there is no sound for it at all.   All other Prime Vide...

robtoe by I'm a reliable contributor
  • 454 Views
  • 1 replies
  • 0 likes

Rogers Xfinity Stream App on Fire TV Devices

Ability to rewind and restart shows on Firestick App:   Due to the exorbitant cost of the set top box rental ($18 — was like $5 at one time and only 1 free with current promo) I opted for a Firestick as the sales rep told me the app was great.While t...

adjem by I've been here awhile
  • 1129 Views
  • 2 replies
  • 0 likes

What codec does the igniteTV app uses?

Greetings all, Been playing around.  Installed the igniteTV app on a few devices.   Do not have a problem on newer phones/devices.  Still works on a S10 but it chokes on Nexus 6.  The Nexus 6 is not that old.  Still plays video from youtube and ctvne...

Rogers Xfinity app login loop pixel 7

Cannot login on Xfinity app (not Shaw version) goes into login loop where it repeatedly opens browser. Default chrome browser, no add-ons, android version is up to date. Only thing I can think of is my equipment has not been delivered, it is schedule...

GrimOTW by I've been around
  • 585 Views
  • 1 replies
  • 0 likes

Rogers Xfinity Stream app for Android TV

For years Rogers was behind the times on streaming using an app. Not to say you didn't have one it was outdated before you launched it. I have recently become a customer again and I was pleasantly surprised to find out you updated your app it's of de...

Dgftv by I've been around
  • 7286 Views
  • 5 replies
  • 0 likes

Rogers Xfinity app functionality failure

At the start of November, when they change the name of the app and everything got updated all functionality relating to profiles, assigning devices being able to control anything on any particular device. Anytime you want to click on the additional p...

Ottawarural by I've been here awhile
  • 1261 Views
  • 5 replies
  • 1 likes

Roger xfinity app

Can't seem to log into the xfinity app as I get stuck in an endless loop of email, password, verification code, email, password, verification code etc.New customers to Rogers and Shaw and already running into issues.       ***Added Labels***

EmilyT1 by I've been around
  • 6475 Views
  • 30 replies
  • 0 likes

MyRogers iPhone App Login Error

I am a new customer and have transferred my number to Rogers recently. My phone is activated and I was able to access the app all day, but now am getting the error:No active services to manage You're waiting for activation, so there's nothing to mana...

ergreb by I've been here awhile
  • 509 Views
  • 1 replies
  • 0 likes

IgniteTV app keeps signing out

Hi,   I'm running IgniteTV app on an iPhone and it keeps logging me out after a few minutes. Happens on my home wifi and when using the cell network.I also have an iPad running the app, and no issues there.   I've unsintalled and reinstalled, cleared...

yronnen by I've been around
  • 2683 Views
  • 9 replies
  • 1 likes

Rogers smart home app not working

Talking to Rogers technical support for weeks. Have 3 tickets opened that are closed without resolution. Everything I call them, they ask the same questions.1. Have you un-installed and re installed the app. Yes I have many times2. Have you restarted...

Ac2025 by I've been around
  • 643 Views
  • 1 replies
  • 0 likes

Rogers xfinity app

The rogers infinity app will not display my wifi details it states that I'm offline but I am in fact connected to my wifi and so are all the rest of my devicesI have tried. Restarting the app. I have tried re starting my phome. I tried forcibly closi...

cnn app no longer authorized on my rogers account

I am no longer able to watch the cnn app on computer or tablet even though I am signed in to my account error. message saying not authorized to view the content even though I signed in using my account info and setting clearly show I am signed in! I ...

stewarthjim by I've been here awhile
  • 1370 Views
  • 6 replies
  • 1 likes