Rogers really did it on this one! We install camera systems and need to open ports for the cameras to be visible when outside of the network. Where we previously would open ports in the router, now we are directed to the Xfinity app which doesn't a...
I've read through many other posts on here already, but I haven't been able to find a fix for the app issues that I'm having. I've tried accessing the HomeConnect app after logging into MyRogers - using the link provided in the myRogers app, and I've...
Recently when casting from the Roger’s ignite TV app to my TV, there is picture but no sound. All devices are not muted and volume is turned on. Only from the app to my tv that is does this. If I cast to another device, such as a Google display, the ...
Anyone having this issue? Rogers had replaced my router but some apps don't work on WiFi but work on mobile. They worked fine like 3 weeks ago. **Labels Added**
I posted this as an app review and got a developer response saying to post it here.Every morning, the HomeConnect app says my son’s Internet is on and his devices are connected, even though they are not because we have screen time limits. In order to...
Greetings all, Been playing around. Installed the igniteTV app on a few devices. Do not have a problem on newer phones/devices. Still works on a S10 but it chokes on Nexus 6. The Nexus 6 is not that old. Still plays video from youtube and ctvne...
Myrogers app refusing to load to the login screen as well as myrogers web browser not showing me billing information! Wants me to link a ignite account number to my profile however everything is through my app so I can't even try that to progress to ...
Following the early October update to the Chromecast built-in app by Google TV, Ignite TV is currently experiencing casting issues to televisions. I'm using version 8.5.2.7 of the app. My device is an S23+ running Android 14. The issue is that when I...
I would like to turn off email MFA as I often need access to email remotely where I don't carry a cellphone, Today it cost me 2 hours. Rogers online FAQ repeatedly say I can turn it off. I go to the relevant web page, select the radio button to turn ...
Hi Rogers friends. I need to EDIT a device name in Ignite Home Connect. Going into WIFI in the app, scrolling down to the current Device Name (that the installation tech mislabeled yesterday), I click on the device name > that I need to change wh...
I used MyRogers to place an order for a new mobile phone two days ago, with pickup in a Rogers store. Changed my password before ordering, as I don't use MyRogers very often. The order was accepted and the store called the next day for me to come and...
Hello, We just had our ignite TV boxes installed yesterday. Last night we tried to log into our desktop PC, IPAD and Iphone with the ignite TV app or using the ignite website and none of those places would successfully log us in. We called rogers h...
A few months ago, we were having severe connectivity issues with our home internet. A technician came in and replaced the router, which fixed the original problem, but ever since then, the HomeConnect app has not worked properly. We've tried to get h...
can not open home connect app. getting error recaptcha. on samsung android s20 phone. why is this not connecting? *Added Labels*
First off Ignite works on all of our devices.The problem is when we try to cast on the TV using Chromecast. At the beginning everything appears normal. The image of the TV station appears and then it starts to load. However that's as good as it gets....
When we kicked them off from the app, they started messing with our internet and our devices, in others words, our lives and livelihoods. Anyone else have this happen, and short of cancelling Rogers, what can I do? **Labels Updated**
For a couple months now every time I try to use the MyRogers app to look for new phone deals so I can upgrade my phone I have been getting the "Sorry something went wrong!" error, then when I try to use it on my PC browser I get met with the same iss...
Why do On Demand programs casted via Chromecast freeze exactly 11 min into the programming? It cannot be “unfrozen” resulting in abandoning the program. Said it once, will say it again - am astonished that Roger’s cares so little about the many, many...
As per subject, I am on a Fold 5 and cannot access the ignite tv app past the login. is there a fix for this? Thanks. *Added Labels*
Is there a way to either set a total internet schedule without the person profiles?Or is there a way to prevent new devices from connecting until you give permission?Or is there a way to set a default person for any new device connected?My son has hi...
