MyRogers & Rogers Apps
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! MyRogers Internet Usage Missing Data

When I login to MyRogers I can see everything I need to, however, when I click on Internet, my usage stopped showing details on March 12. There's nothing wrong with the links, it just doesn't show anything after March 12.  I can see previous data, et...

57 by Resident Expert
  • 3938 Views
  • 52 replies
  • 0 likes

Yahoo Mail search function does NOT search spam folder!

One of the main reasons one would search in Mail is because you can't fine an email that you know should be there and one of the top reasons it is not in your in-basket is that it has got sucked into the spam folder.  So why does Yahoo search NOT sea...

DaveW by I've Been Here Awhile
  • 186 Views
  • 2 replies
  • 0 likes

Resolved! Internet Daily and Monthly Usage on MyRogers Moved?

The pages for Daily and Monthly Usage on MyRogers appear to have been moved?  Has anyone else noticed this?  I like checking my GB usage regularly.  As of two days ago, I receive the message that the pages cannot be found.  Can anyone help?

Lenathor by I Plan to Stick Around
  • 588 Views
  • 10 replies
  • 1 likes

Rogers Website Navigation

Website is impossible to navigate!   I swear Rogers purposely makes their website non user friendly to trick customers into spending more money.   Impossible to find any information.  Even the search tab doesn't work.  Trying to find out the cost of ...

Resolved! Ignite Wifi Hub App Feedback

Very good app, keep up the great work! Here are some features that I'd love to see in future updates:   1) More accuracy for time limits. Time limits are often exceeded by 15-20 minutes. 2) Being able to "unpause" device(s) for a specific duration of...

byrongaum by I Plan to Stick Around
  • 2369 Views
  • 14 replies
  • 1 likes

Rogers App and Data Tracking

I was hoping to raise a concern regarding tracking data...It appears to be that once you add on a data pass to your account mid-cycle, you're no longer able to track your usage.The message displayed in my case is "Since you made a recent change, usag...

Chimdi by I've Been Here Awhile
  • 1561 Views
  • 4 replies
  • 0 likes

Ignite TV app is horrible

I’m at a friend’s and can’t Airplay ToGo channels on his large screen due to app licences? Horrible, just like not being able to watch all the channels on the app when you’re not home.   **Labels Added**    

Giofrio by I've Been Around
  • 166 Views
  • 1 replies
  • 0 likes

Smarthome app not working

Hi, I can't use smarthome app via phone each time I enter credentials at sign in page it reverts back to same page after hit sign in.  I uninstalled/installed app no resolution.  The app was working past months but since last week it stopped working ...

albert5 by I'm Here A Lot
  • 2813 Views
  • 22 replies
  • 0 likes

Unable to watch Winnipeg Jets Games on SNNOW App

The latest “expert” was unclear about the SNNOW app replacing NHL LIVE but finally he was able to tell me that I was correct:The NEW streaming subscription that I am supposed to now purchase, does no longer allow me to stream Wpg Jets NHL games while...

loritighe by I've Been Here Awhile
  • 352 Views
  • 4 replies
  • 0 likes

Billing Mess

How do i escalate the issue when 3 agents refuse to involve the supervisor. Concentrix agents just pass me from one agent to another and wouldn't transfer the call to their supervisor or a real Rogers agent   ***EDITED LABELS****

Mobile App Error

Set up auto payment credit card and ensured I set it up a week before my internet bill was due but it didn't register and now I'm a week late for my internet bill.    I left a 1 star review and the developer responded agreeing with me and told me "He...

tokhan by I've Been Here Awhile
  • 234 Views
  • 2 replies
  • 0 likes

Unknown Server Error when I try to find out usage

My Internet usage is over the limit last month for the first time ever. I need to know what's going on but when I click on Usage I get "Unknown Server Error". Happened 3 days in a row. Tried chat and even called on the phone but I just got upsell and...

rsiddall by I've Been Around
  • 169 Views
  • 1 replies
  • 0 likes

Resolved! Source cable customer switched over to ignite wifi

Having problems signing in to ignite wifi hub app. It responds with. It looks like you don’t have Ignite WiFi yet. The installer installed three modem and antenna however I cannot use the ignite wifi app because I am a cable source customer.   **Labe...

Wgushue by I've Been Around
  • 276 Views
  • 2 replies
  • 0 likes

Resolved! Rogers Ignite WiFi App now not working

It used to work on my Apple XR, but something happened along the way and now it does not. It is unfortunate because I was getting a fair bit of value from the app. I can still work on Ignite WiFi through a browser, but that is not how I prefer to man...

Iamwrite by I Plan to Stick Around
  • 2128 Views
  • 19 replies
  • 0 likes