MyRogers & Rogers Apps
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Offer of FREE 10GB

So Rogers likes me as a customer and are giving me 10GB for FREE - just sign in and get it- I did but can’t find it among all the choices- anybody do it ?    **Labels Added**    

8iron by I'm here a lot
  • 583 Views
  • 11 replies
  • 1 likes

Rogers is holding my email hostage!

i have a right to , and need to archive my email messages in my own computer. i must maintain copies of client correspondence.   Rogers is blocking all attempts for me to generate and sync email and refuse to allow me to forward to another mail servi...

clkeller by I've been around
  • 123 Views
  • 1 replies
  • 0 likes

Resolved! Ignite Home Connect App

HiThe Rogers ignite home connect app is not functioning on my phone. I have followed all the recommended steps by deleting cache, data, reinstalling the app and restarting my phone but not a chance.When I run the app, I get the sign in page but after...

Brimwood by I'm here a lot
  • 1962 Views
  • 12 replies
  • 0 likes

Ignite TV App Casting on Chromecast Keeps Stopping

When casting to chromecast from My ignite tv app, its constantly shutting down. Its consistently 2 or 3 times per recorded show. Ill have to shut down the toshiba tv with chromecast built in to restart it then launch app on my Samsung s21 . I thought...

gordfc by I've been here awhile
  • 931 Views
  • 5 replies
  • 0 likes

Captcha not working

Just migrated from Shaw.  I logged in on a PC to manage my account and setup auto-payments.  No Captcha.  Tried logging again on the computer with Edge and Chrome and had to answer Captcha but it was never satisfied and won't let me in.  I also tried...

Joyriderbc by I've been here awhile
  • 173 Views
  • 1 replies
  • 0 likes

Ignite TV app on Ipad - In-Home wifi

Hello,  We just switched over to Rogers (wifi / TV and home phone). Everything works well, however, I downloaded the Ignite TV App on my Ipad as I often watch my shows on there before bed.  I cannot watch a lot of live TV on the app as it says : Due ...

JoseeG by I've been here awhile
  • 1406 Views
  • 9 replies
  • 0 likes

Ignite Home Connect App Won't Connect

I did set up the whole thing today. Everything seems to be working. BUT the app itself is showing offline, only the app. The internet connections are fine on all my devices. I uninstalled and installed the app on IOS but still it comes back with gate...

Afc_1111 by I've been around
  • 229 Views
  • 1 replies
  • 0 likes

My Rogers website: very poor performance and sluggish

I find it's both frustrating and annoying navigating here. It also doesn't play nice with DNS adblockers and more.  The light colored fonts are also had to see. How do we let Rogers know to improve the site such as using different forum software, per...

Hmm by I'm an enthusiast
  • 616 Views
  • 5 replies
  • 0 likes

TV Go casts ok, but fails on phone screen

The Ignite TV Android mobile app has been working for us for years. We use it extensively at the cottage, over WiFi, to stream recordings and live tv. Recently we get an error when trying to watch live tv on the phone itself. We can watch recordings ...

ASHelp by I've been here awhile
  • 250 Views
  • 2 replies
  • 0 likes

Rogers apps on Pixel 7 not working

The following apps do not work on Pixel 7. Rogers Home Connect, Rogers WiFi, Rogers Ignite TV. When you click on these apps, it takes prompts you for the userid and password, on entering the requisite information it defaults back to the sign in page,...

Biometrics

Up until today - November 14, 2022 - I have been able to login to the myrogers app using my fingerprint. Today, when I opened the app, the entire homepage was different and the option to login using biometrics was gone! I had to go old school and typ...

HomeConnect App Pause Issues

The HomeConnect app for iOS no longer indicates that a profile has been paused (when it actually is) and therefore I can't unpause the applicable profile without going into the settings and adjusting the profile's downtime. I'm on iOS 16.6.1 and an i...

byrongaum by I plan to stick around
  • 237 Views
  • 1 replies
  • 0 likes

Sportsnet +

Is there not a way that we can stream the hockey games in 4K when they’re available in 4K on cable? Especially when games are regional to TSN (Leaf games really since they’re the only ones that do air in 4K)?     ***Added Labels***

kjb_86 by I plan to stick around
  • 436 Views
  • 6 replies
  • 0 likes

Face ID

Can’t seem to be able to enable Face ID on Rogers app? No toggle switch…     ***Edited Labels***

tcfreedy by I've been around
  • 245 Views
  • 2 replies
  • 2 likes