I have been having problems with ignite TV for a while now I cannot get it on any of my devices I keep calling for support and talking to them they keep telling me that it must be under maintenance I don't understand why I can't speak to somebody who...
Logging in at rogers.com displays only Rogers' branding but no account details.Steps to reproduce. 1. Clear the browser cache.2. Go to rogers.com3. Click on MyRogers.4. Sign in with username and password.5. The page now shows only Rogers branding but...
After logging into Ignite Homeconnect app, on the home screen it says "Upgrade for this experience - To use ignite app, you will need to upgrade your service/equipment." I have contacted Rogers Support numerous times and they escalate it to the En...
As per subject, I am on a Fold 5 and cannot access the ignite tv app past the login. is there a fix for this? Thanks. *Added Labels*
the app crashes constantly and goes back to Google Play..reinstalled many times and always the same issue..tried on other devices and system the same story it does not work.
Do I need separate apps to view tsn and sportsnet content? Why can’t I see these (and many other) channels in the igniteTV app? ***Edited Labels***
the app won't let me log in. It continually sends me to a new captcha, even when I get all correct. I have to log on on a browser. Reading the other reviews, this is a problem for many! I have a Samsung S22+ I rebooted the phone and I also have CClea...
When I login to MyRogers I can see everything I need to, however, when I click on Internet, my usage stopped showing details on March 12. There's nothing wrong with the links, it just doesn't show anything after March 12. I can see previous data, et...
Just got Crave subscription through Rogers. Downloaded the Crave app on my phone and tried to sign in using the Rogers TV Provider. I can't get past the Captcha. After clicking the verify button on the Captcha it just returns to the 'I am Not a Robo...
The services option on my Roger’s app has been greyed out for months. Very frustrating to not be able to view my data usage. I’ve reinstalled the app and nothing? ***ADDED LABELS***
the selection in the myrogers area for changing phone numbers is not working. ***Edited Labels***
Up until today - November 14, 2022 - I have been able to login to the myrogers app using my fingerprint. Today, when I opened the app, the entire homepage was different and the option to login using biometrics was gone! I had to go old school and typ...
when I open an account at Rogers using the same email address I use at Fido, it won't let me register an online account, and Rogers could not give a reason and did not solve the problem until they asked me to use a different email address. Now I reca...
For the past week I cannot access any of my account details via either the app and MyRogers. I am logged in, see my account name and that is it. Chat and calling in have not rectified this. How are customer accounts being supported if we cannot vi...
Hi, I have not been able to make a payment to my business cell phones. When I use the app (MyRogers), I get a message indicating that "Something went wrong." I have also tried to make a payment on Rogers.com, however when I submit the payment inf...
Hi, This app keeps crashing on me over the past week with the new update (Samsung S21+). I would like to pay my over due bill since you won't take my payment in stores and over the phone anymore. I have cleared the Cache, App Data and have uninstalle...
A few months ago, we were having severe connectivity issues with our home internet. A technician came in and replaced the router, which fixed the original problem, but ever since then, the HomeConnect app has not worked properly. We've tried to get h...
I'm unable to manage by Ignite TV package and/or change my Flex channels. The "Manage" TV link is just redirecting back to the Rogers home page. Is anybody else having this issue? **Labels Added**
I am pleased that the site maintenance didn't take quite as long as outlined in the message that came up when I tried to login to the forum and MyRogers last night and this morning - screenshot below: Maint It does seem inordinately long to have ...
I have contacted Rogers on this issue and to no avail. It was working about two months ago and I have had nothing but issues since. I would really appreciate it if someone would contact me and rectify this. ***Added Labels***
