Offer of FREE 10GB
So Rogers likes me as a customer and are giving me 10GB for FREE - just sign in and get it- I did but can’t find it among all the choices- anybody do it ? **Labels Added**
MyRogers & Rogers Apps
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Forum Posts
Rogers is holding my email hostage!
i have a right to , and need to archive my email messages in my own computer. i must maintain copies of client correspondence. Rogers is blocking all attempts for me to generate and sync email and refuse to allow me to forward to another mail servi...
Resolved! Ignite Home Connect App
HiThe Rogers ignite home connect app is not functioning on my phone. I have followed all the recommended steps by deleting cache, data, reinstalling the app and restarting my phone but not a chance.When I run the app, I get the sign in page but after...
Ignite TV App Casting on Chromecast Keeps Stopping
When casting to chromecast from My ignite tv app, its constantly shutting down. Its consistently 2 or 3 times per recorded show. Ill have to shut down the toshiba tv with chromecast built in to restart it then launch app on my Samsung s21 . I thought...
Resolved! Ignite TV Web Portal Not Working With Windows 11
Why won't Ignite TV work on my new laptop running Windows 11? *Added Labels*
Captcha not working
Just migrated from Shaw. I logged in on a PC to manage my account and setup auto-payments. No Captcha. Tried logging again on the computer with Edge and Chrome and had to answer Captcha but it was never satisfied and won't let me in. I also tried...
Resolved! I don't get the log in screen for Ignite TV on my computer
My ignite tv is not allowing me to log in on my computer. It skips the login screen and goes to setting things up but does nothing after that. It just keeps spinning on the setting up screen. *Added Labels*
Ignite TV app on Ipad - In-Home wifi
Hello, We just switched over to Rogers (wifi / TV and home phone). Everything works well, however, I downloaded the Ignite TV App on my Ipad as I often watch my shows on there before bed. I cannot watch a lot of live TV on the app as it says : Due ...
Ignite Home Connect App Won't Connect
I did set up the whole thing today. Everything seems to be working. BUT the app itself is showing offline, only the app. The internet connections are fine on all my devices. I uninstalled and installed the app on IOS but still it comes back with gate...
My Rogers website: very poor performance and sluggish
I find it's both frustrating and annoying navigating here. It also doesn't play nice with DNS adblockers and more. The light colored fonts are also had to see. How do we let Rogers know to improve the site such as using different forum software, per...
TV Go casts ok, but fails on phone screen
The Ignite TV Android mobile app has been working for us for years. We use it extensively at the cottage, over WiFi, to stream recordings and live tv. Recently we get an error when trying to watch live tv on the phone itself. We can watch recordings ...
Rogers apps on Pixel 7 not working
The following apps do not work on Pixel 7. Rogers Home Connect, Rogers WiFi, Rogers Ignite TV. When you click on these apps, it takes prompts you for the userid and password, on entering the requisite information it defaults back to the sign in page,...
Resolved! Detailed bill on line
Bill just gives amt owed without breakdown of calls ***Edited Labels.***
Biometrics
Up until today - November 14, 2022 - I have been able to login to the myrogers app using my fingerprint. Today, when I opened the app, the entire homepage was different and the option to login using biometrics was gone! I had to go old school and typ...
HomeConnect App Pause Issues
The HomeConnect app for iOS no longer indicates that a profile has been paused (when it actually is) and therefore I can't unpause the applicable profile without going into the settings and adjusting the profile's downtime. I'm on iOS 16.6.1 and an i...
Sportsnet +
Is there not a way that we can stream the hockey games in 4K when they’re available in 4K on cable? Especially when games are regional to TSN (Leaf games really since they’re the only ones that do air in 4K)? ***Added Labels***
Resolved! MyRogers App Monitoring My Usage On iPhone Homescreen
I saw a message in the MyRogers app that I can now monitor my usage from the homescreen on my iPhone. I can’t find any documentation on how to do this. Any help would be appreciated!
MyRogers Session Time Out Error
entered the right credentials and MyRogers pops out a message saying “Session Time Out” throughout the week. **Labels Added**
Resolved! Error TVAPP00100 when casting from IgniteTV App to Google Nest Hub Max
It would appear that the Rogers IgniteTV App (android and ios) both error out when attempting to cast to a Google Nest Hub Max. The error is TVAPP00100 I am able to cast with the IgniteTV App to various T.V.'s or other devices, just not to the Go...
Face ID
Can’t seem to be able to enable Face ID on Rogers app? No toggle switch… ***Edited Labels***
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