MyRogers & Rogers Apps
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Rogers smart home app not working

Talking to Rogers technical support for weeks. Have 3 tickets opened that are closed without resolution. Everything I call them, they ask the same questions.1. Have you un-installed and re installed the app. Yes I have many times2. Have you restarted...

Ac2025 by I've been around
  • 247 Views
  • 1 replies
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Rogers xfinity app

The rogers infinity app will not display my wifi details it states that I'm offline but I am in fact connected to my wifi and so are all the rest of my devicesI have tried. Restarting the app. I have tried re starting my phome. I tried forcibly closi...

Rogers xfinity app error

From last 2 days rogers xfinity app not functioning as before. There is only 2 tab at the bottom. Overview and Account. I cannot do parental control device management or reset modem, all those option that i did with rogers home connect app everything...

Sign out/in issues.

Hello all,   Recently, (6-8 mos), my Roger’s tv app continually signs me out if I’ve been away from my system For some length of time. It never did that previously. I thought it might be the OS on my iPad Air gen 5, but it’s the same on my android ta...

Ciaochiao by I plan to stick around
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cnn app no longer authorized on my rogers account

I am no longer able to watch the cnn app on computer or tablet even though I am signed in to my account error. message saying not authorized to view the content even though I signed in using my account info and setting clearly show I am signed in! I ...

stewarthjim by I've been here awhile
  • 683 Views
  • 6 replies
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Resolved! Xfiniti app endless cycle when login

Log in to the app, takes me to browser to login, tries to login, takes me back to the app. Over and over we go.   When I try to login using the 'online' app on my desktop it spins like its logging in then error's out and requests for me to clear my c...

CanadianMan by I've been here awhile
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Cant access Xfinity app or Online

I've tried all the suggestions I've found here and the Xfinity App(Android, Ontario) still loops on login, despite reinstalls and restarts. Also can't log into rogersxfinitystream.rogers.com on incognito mode on chrome, IE and Firefox and no luck. Do...

Paco44557 by I've been here awhile
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Resolved! Rogers Xfinity won't pause TV.

Anyone else have issues trying to pause internet on the new Xfinity control app for the router? Whenever I try to pause any device, I get and error message: "Devices couldn't be paused. please try again later". I've tried many times, have tried reset...

Xfinity viewing on computer - link won't work

I always used to watch my Ignite recorded shows on my computer.  with the change to Xfinity, the link does not work, and yes I've tried incognito mode both in Chrome and Safari.   I can't post the link that is provided on the Rogers website. grrrrSuc...

Rogers Xfinity Stream App: Missing Channels

I have been using the app for months until 2 weeks ago I could not get many channels due to In Home wifi stuff. Talked to a tech rep for 2 hrs and he could not fix it. Said he would refer to tech and be in contact in 2 days. Now weeks later same prob...

Ricky7 by I've been around
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Texts from Rogers - why

I have received the following txt from Rogers 3 times today. With a different verification code every time. I have not been on MyRogers app in a week. There is no link to click so not likely a scam. But why am I receiving these ? ThanksYour MyRogers ...

IntotoPEI by I've been here awhile
  • 296 Views
  • 2 replies
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Port Forwarding Issues

Hi I have just switched from Bell to Rogers and have spent the last three days trying (unsuccessfully) to set up Port Forwarding using this new Home Connect App.   I have two big issuesI) Rogers tech support have told me that they do not support the ...

BobK1 by I've been around
  • 941 Views
  • 3 replies
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Resolved! Xfinity Stream will not cast to new TV

I purchased a brand new TV a couple of days ago, setup it up yesterday. It has Google Chromecast built-in, however Xfinity Stream will not recognize the TV. It is the only app across all of the mobile/laptop devices on the same WiFi network with this...

Tifool by I've been here awhile
  • 1803 Views
  • 6 replies
  • 0 likes