My bill was to be paid by Feb 8 2023 , so on Feb 8 2023 I logged in to pay my bill and voila I already have a late payment charge on my bill . . Rogers you give a date to be paid and before I have a chance to pay the bill on that date you add a...
Up until today - November 14, 2022 - I have been able to login to the myrogers app using my fingerprint. Today, when I opened the app, the entire homepage was different and the option to login using biometrics was gone! I had to go old school and typ...
Hi,I realized that theres no cast button in the ignite tv app on my pixel6 phone anymore. I downloaded the same app on an iPhone and the cast button is there. Is it not longer possible to cast from the android version? ***Edited Labels***
For about 3 weeks now I've been unable to log into the my rogers app. Every time I try to open the app it gives me an error that it can't retrieve account information. I've tried clearing the cache, Uninstaller and reinstalling and still no luck. Any...
For those that use the app, other than the lack of Airplay functionality, are you generally happy with it? I am somewhat surprised to see that within the ios App Store, it currently has a rating of 2.2 out of 5. *Added Labels*
This app is trash honestly. Giving me so much headaches Jesus Christ. Rogers IT team really have to do something to fix it. Everything is Very slow. First of all, took me 3days to finally register an account. Then, I tried to set up an automatic paym...
On the My Rogers app when I look at my useage, under long distance text and voice there is a symbol. It is a red triangle with an exclamation mark in it and there is a number beside it. I have chatted and spoken to a Rogers “specialist” and I can’t m...
My account has been suspended. Couldn't reach rogers from past couple days. What to do? *Added Labels*
Hello all. Is anyone have problem with myrogers app? I have been using for years and out of the blue when i tried to sign in today and it say i dont have a linked account? **Labels Added**
I live in Ottawa, Ontario. My address was formerly in Gloucester, until the city amalgamated. I understand I can make a change in the address on-line, but I was wondering if that change will cause any issues/problems? Has anyone had any problems? ...
I want to remove an old Rogers account that shows that I cancelled it from my selection screen on the "myrogers" app. Also, my two mobile wireless accounts are both called "JOHN". ***Added Labels***
Cannot check data usage in my Rogers app ***Edited Labels***
I am unable to view text/call history for my Rogers wireless devices. I can only see this on the bills but not the daily usage. I know I used to be able to see this. Any suggestions? *Added Labels*
I just updated my Rogers app and now facial recognition is not available on the App. I deleted the app and reinstalled it and it’s still not available. **Labels Added**
Users that are experiencing “your session has timed out” or “problem occurred” messages repeatedly every time you try and log in on the iOS MyRogers app, try the following.Side note; I had this problem on an iPhone X running the latest version of iOS...
Ever since I added rogers internet about 4 months ago I haven't been able to check my data usage for my phone on the app. It always says next bill cycle but never works. I was told to make a post here so they could troubleshoot the issue and make a t...
When I try accessing it thru the iOS myRogers app, I always get a popup stating "No Linked accounts" after logging in. However, when I login to MyRogers through rogers.com., it finds my account without any issues. I tried unlinking and relinking my a...
Hello,I updated my TV package to the Ignite 20 package yesterday around 3ish. Received an updated service agreement from Rogers, but when I go to select my Flex channels on MyRogers it says I'm still on the starter package, but it also says I have no...
I have my daughters devices pausing every night at 10pm for no reason. Have tried checking to ensure all schedule are clear, deleted profile and still can’t get her connected to our home wifi. Incredibly frustrating and no other device has these issu...
The last two days I have attempted to log in through the iPhone app and it continues to immediately sign me out saying my session expired. What’s going on? ***Added Labels***
