I frequently encounter the issue of having to reset my password each time I log in to the app. I strongly recommend improving your QA process by hiring skilled professionals who can create comprehensive test plans and test cases to cover all areas of...
Click sign in then I get a white screen and won’t let me log in ***Edited Labels***
Hey Community, @57 - Thank you so much for putting this together. Please go through the checklist below when you experience any difficulty in accessing Rogers’ websites and apps; it can help with other websites as well. Cheers, RogersMoin
Hello everyone, I have 5G home Internet from ROGERS and every time I open my MyRogers application On my iPhone to check how much data I used I can’t and I see that the usage details not available so anyone can help or had the same problem before and ...
Greetings from the void. I have returned to provide feedback on the HomeConnect mobile application. I am a fan of my Rogers Ignite TV. Most features of my TV, Internet, and phone have worked well and my interactions with Rogers support have been posi...
Been trying to sign in to home connect app for days. Called tech support many times. Every time I type in my Roger’s credentials on home connect app it just loops back to the sign in screen as if I had never tried logging in at all. No error message ...
Hi, I have had this issue since I made my account. Called a rep, they make a ticket. I checked it today in November, alas still I have issues. When I view my internet in myrogers either in the browser or the app I get a missingInfoError "Sorry so...
rogers cell phone SMS Multi-factor authentication not working. It is turned on in MY Rogers account but I never receive a SMS code when logging in ? ***EDITED LABELS***
I am on the latest version of Android. Every time I input my id and password to login. The screen freezes and doesn't progress beyond the white page presented. If it is a latency problem, the loading didn't change after waiting 15 minutes. ***ADDED...
Every time I try to login in the Rogers Xinfinty app it asks for username and password. And the screen remains still nothing happens. Even if I am logged inside the MyRogers app also. ***Edited Labels***
The Home Connect app will not log me in. It's just an infinite loop of entering my info and the code that is sent to me. Reinstalling doesn't work, changing the browser that opens to enter the info doesn't work, clearing the cache doesn't work. Very ...
Downloaded the Rogers Xfinity app on my Samsung phone and Samsung tablet. I can't login on either device. I put my username and password in, it goes back to the login page every time. It even sent a 6 digit authentication code for the tablet and stil...
So now I can’t use the Home Connect App because it requires updating. Updating requires IOS16 and my perfectly functioning Air Pad 2 can only be updated to IOS 15.8. So I need to get a new IPad after paying dearly for the Ignite internet, home phone...
I have Xfinity and when I watch live tv on my phone, I can only watch Canadian channels. When I go to watch american channels, I can't. Why? I pay alot of money for this service so why can't I view american channels? I was able to before Xfinity came...
When I try to see my internet usage in the Rogers app, I always get this message “something went wrong”- I deleted the app and reinstalled it- the software on my phone is updated- I have the latest version of the Rogers app ***Edited Labels***
So many times after 11pm i.Want to turn off the data to my kids phone bite.Your app is not working and/or when I tried to go on to my Roger's through the browser, it too is not working.What is the issue?Do you guys shut down at 11 p m... I mean.If yo...
My Homeconnect app was working fine a week ago. No changes to cell phone nor the app. My account is properly linked at rogers.com for Ignite Internet service. Tried to clean app cache and data and even reinstall to no avail. Phone is a S20 with And...
Hello, I just downloaded the HomeConnect app for wifi installation in my new rental. I open it. It automatically opens a web browser page and asks for login. I enter Username, I enter Password, and then I am back on the previous page where it asks fo...
The app has not worked since the recent update. I deleted and reinstalled the app. I am no longer able to log in. I have an Android phone
Hi. When downloading the MyRogers app it automatically switches to French. How to convert it back to English? Thank you ***Added Labels***
