I am trying to access some website but I am not able to access is when connected to the Roger Xfinity Ignite Gateway Wi-Fi network. I can access the same site using the mobile data but not able to use that website when connected to the Wi-Fi Gateway...
We had a technician upgrade my modem today, from generation 1 to 3. They didn't reactivate the three (gen 1) pods I have, but I did so when they left. Should they have upgraded those pods too? Will the old pods support all three bands? The three ...
Hello, I bought a Nokia FastMile 5G 3.2 and it works fine but I noticed after a little while it drops the 5G connection and goes to 4G. It will not reconnect to 5G unless I reboot the Nokia FastMile. It sometimes takes few hours to "drop" the 5G, ...
Good afternoon, I recently upgraded to the Nokia Fastmile 5G Gateway 3.2 Home Internet system (in April of this year) and was initially very happy with it as I was getting roughly 100 Mbps download speed and 10 Mbps upload speed via the WIFI as wel...
So i have issue, with my internet constantly disconnecting and connecting back in about 20-30 sec, sometimes it can last a min or two, it happens randomly, sometimes once a day, sometime 10 times a day. It may seems like nothing, but when it's just o...
What is with all the Rogers internet micro-outages? I have only been on Rogers for a couple of months but they have been way too constant. I may have to move back to Bell. They can't offer the same speeds in my area but at least their internet was re...
Hi, I recently subscribed to Rogers Internet 2.5 Gb. This time the connection from the fibre to the modem is not coaxial, but ethernet. I have my network connected to a separate router which is connected to one of the modem's ports. Every time I ran ...
Home Wi-Fi does not connect on iPhones only. Tried on multiple iPhones but same Wi-Fi connects and work properly on android phones and laptop ***Edited Labels***
I recently suddenly started to get terrible bufferbloat and packetloss while playing CSGO 2.It is almost unplayable with the jitters and constant packetloss I'm getting. As you can see below my bufferbloat score is a C. I had this issues years ago an...
I'm at a loss with how to diagnose this further. I've been a Rogers customer for almost 3 years. I bumped to the 1.5Gbps plan last year and I've never had higher than 700mbps on a speed test using . Daily average is closer to 350Mbps. I have the XB...
When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...
I recently went into a Roger store to pay my cell phone bill and was saying to them. I wish you guys had home internet in my area. Because I had to use bell which I don't like for $60 a month. Rogers offered me an unlimited WI. Fi internet service fo...
Hi everyone, I recently got the Rogers Xfinity Gateway (Gen 3) and I’m trying to configure my network setup. I’d like to know if this modem/router allows:Disabling the built-in DHCP server – I want to use my own DHCP server instead.Disabling IPv6 – I...
Hello, I've been using the Storm Ready WiFi Pod for a week and have noticed several issues: Devices are connecting to the weaker, slower Storm WiFi Pod, resulting in significant speed drops from 300-500 Mbps down to 1.5-70 Mbps, all on the 1.8gbps r...
Rogers started blocking emails from a specific domain I have been getting emails from the past 20 years. I get lots of emails a year from this company and i need it for my job. I checked all my spam settings, filter settings everything i could. Roger...
I just had Rogers Ignite/Xfinity installed today. I am located physically in Newfoundland, but my IP address is geolocating to Ontario, which is locking me out of some services I use that are limited based on physical location. This happens to other ...
Since the Xfinity change over I still can't use the Xfinity app to test my gateway's speed. Every time I try it times out after a couple of minutes. Prior to the changeover the old Excite app did work with the Gateway. Anyone else having the same iss...
Over the years we have seen hundreds of posts from customers who say they are not getting the speed they pay for. This post is designed to help people who have this issue. Although it may be difficult to believe, most times, the issue is with the...
For quite sometime now, the ignite tv boxes will jitter/drop frames or show nothing but a black screen randomly for a bit, sometimes they will display a random code that connection to the gateway or to rogers was lost. On the internet side of thin...
Using Thunderbird to get rogers acct emails - but get message - sending of password did not succeed I use Thunderbird to get email messages from my rogers acct. Everything has worked ok for a long time but recently I've been getting a lot of this m...
