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Resolved! Speed & Latency issues suddenly appeared!

Hey everyone, So out of nowhere tonight, got hit with some massive download speed & latency issues. If the connection is barely used, latency to google dns, for example, hovers around 40-45 ms. As soon as I start using the connection, with a speedtes...

DHCP Issues in the Past Week

I've been dealing with massive DHCP issues in the past week, using the CODA 4582 router, most new devices I connect have issues where I can't reach certain sites, my xbox gives me a DHCP error, and my router stopped working with a DHCP error This goe...

2.4GHz WiFi loses Internet connectivity but 5GHz is fine

Hi! I'm having a new problem that recently just started happening that I need some help with: Since Feb 28, 2022, the 2.4 GHz Wifi network band has stopped supplying Internet connectivity from my Rogers Hitron CODA modem. The 2.4 GHz connection still...

Resolved! Ignite WiFi Router password reset

So, I discovered something today that is pretty concerning. I tried to log into my router today and found that my password did not work. After a number of attempts, I tried "password" and sure enough it worked. At some point, Rogers installed a new f...

tgilbert by I've Been Here Awhile
  • 336 Views
  • 2 replies
  • 0 likes

Resolved! Wifi Pods

I have been told by one of my device suppliers the unit does not work because of network congestion. I have the Ignite wifi gateway that supports 2.4 and 5. Rogers support said I will send you a POD to help. I installed it and using the Rogers Hub Ap...

jelliott0 by I've Been Here Awhile
  • 501 Views
  • 5 replies
  • 0 likes

Hitron 4582 in bridge mode: Alternative IP address?

Hi,I'm moving from an older Hitron modem to a 4582 with a new GB plan and in reading up on it I've come across an issue. If I'm reading the docs correctly, once the modem is in bridge mode, it uses the IP address 192.168.100.1. Is this configurable? ...

Johnster by I've Been Here Awhile
  • 372 Views
  • 7 replies
  • 0 likes

Ignite modem channel box is grayed out

I have a 1gb Internet with rogers but all I'm getting is a little over 200mbps download on WIFI. I tried several tweeks to improve my WIFI download speed but didn't help. I logged into the ignite box to try changing the channel but both the Auto and ...

aelzein by I've Been Around
  • 164 Views
  • 1 replies
  • 0 likes

Provisioning issue and no internet for 80 hours and counting

I am a work from home engineer who relies on internet to do my job. I have spent over 15 hours on the last few days trying to talk to tech and have my issues resolved.The technicians who came to my home to do the installation could not get the modem ...

eleung1998 by I've Been Here Awhile
  • 289 Views
  • 4 replies
  • 0 likes

How does Rogers Ignite determine hostname of a device?

How does Rogers Ignite determine hostname of a device? I am trying to identify computers in the household and are getting description of devices labelled LAPTOP-0U0F6VG and Laptop-H3Q9569E I can't figure out which is which. Thanks ***Edited Labels***

togreer by I've Been Around
  • 229 Views
  • 3 replies
  • 0 likes

Alternate Internet Solutions

What are the internet solutions if I live in an area with out Rogers internet service?Rural 25? Mobile rocket hub? **Labels Added**

Gg65 by I've Been Around
  • 143 Views
  • 1 replies
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Poor Internet/TV/Phone Quality

In the past couple weeks I feel like my ignite services have gotten worse. At first, the home phone started cutting out. After that I noticed that my TV would lag occasionally, and websites on computers wouldn't fully load. After looking over some si...

psmuz by I've Been Here Awhile
  • 300 Views
  • 4 replies
  • 0 likes

Resolved! Internet speed halved when bridging CODA-4582U to ASUS XD4

Hello, So I recently switched from bell to rogers 1gbps legacy after a 1 year hiatus from the company. Coming back I am left to deal with small issues from the CODA modem. Initial setup was great, consistently getting 950/50mbps speeds when wired via...

Schix by I've Been Here Awhile
  • 488 Views
  • 9 replies
  • 0 likes

Fibre powered internet

I have just signed up for fibre powered but CSD was not able to explain well. Will I continue to use the coax cable for fibre? How many speed package can I choose from? ***Edited Labels***

Mainstdq by I've Been Around
  • 252 Views
  • 1 replies
  • 0 likes

High Latency in the Evening

Hi guys, for the past two months I've been experiencing high latency with my connection around 7-11pm, and my Internet gets pretty slow compared to what I get during the day. I am on the Gigabit plan with Ignite Internet, when running a speed test du...

Branden_ by I've Been Here Awhile
  • 405 Views
  • 4 replies
  • 0 likes

Slow/unstable internet speeds and bad connection to games

I have not been getting my full speeds lately. Started about last month. We usually get 500mbps down and 20mbps up. Recently our speeds fluctuate a lot and are not very consistent but it is mostly our upload speed. We had really bad issues not long a...

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JBeach by I've Been Here Awhile
  • 327 Views
  • 3 replies
  • 0 likes

IGNITE - Internet drops on 5GHZ in 500 sq-ft area.

Worst of services, internet keep dropping on 5Ghz. Am dead tired of tech coming and going, Everytime they will replace the modem and now the manager tells me to buy my own router to get things working. WOW. So irritated I am. If someone knows how to ...

mnauman by I've Been Here Awhile
  • 156 Views
  • 1 replies
  • 0 likes

Streaming on Set-top box vs. Smart TV

I just recently received one of these boxes and have difficulty understanding what is different from a Smart TV and this? I was sold it as part of my internet pack. Does it include live sports within the app? I still have it wrapped new and may retur...

RPAR09 by I've Been Around
  • 152 Views
  • 1 replies
  • 0 likes