Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Home Internet without a Gateway got disconnected

Hello community,  I've recently moved my services back to Rogers. This time, they give me a big box called GATEWAY. Since I have my devices [3rd party] set up running for years without issue and I do not want to copy my dhcp table form my current rou...

omegagusto by I've been here awhile
  • 240 Views
  • 1 replies
  • 0 likes

Resolved! Thunderbird for Rogers Email?

Hello, does anyone know if Thunderbird can be used to receive and send @rogers.com email? If so, does anyone know how I would setup Thunderbird for my Rogers email? Thanks in advance for your suggestions.

chdiamo1 by I'm a reliable contributor
  • 1734 Views
  • 9 replies
  • 0 likes

split bands with different pass' with Pods?

can i split the bands and have 2 passwords to connect to 2 differently named networks. for a roommate to have their own network so to say     ***Edited Labels***

TimMinke by I've been here awhile
  • 220 Views
  • 1 replies
  • 0 likes

Service?????

I moved to a new home in August of this year and from day 1, there have been ongoing connectivity issues with my “high-speed” internet and Infinity TV. I have had countless service technicians, replacing outside lines, inside lines, new modem’s, new ...

BradFlood64 by I've been here awhile
  • 330 Views
  • 2 replies
  • 0 likes

Resolved! Recurring latency and packetloss (often 100%)

I am in Richmond HIll (L4C) and I recently switched from Fido to Rogers and since the switch there's been packet loss and latency issues. The latency and packetloss will sporadically occur the day; it's worse in the afternoon/night, but some mornings...

PB99_0-1733510372045.png PB99_0-1733508484716.png PB99_1-1733508979062.png PB99_2-1733509146849.png
PB99 by I plan to stick around
  • 1150 Views
  • 11 replies
  • 0 likes

Resolved! Enabling DMZ

Hello, This should be fairly straightforward, tell me what I'm doing wrong?Find my WANIP address using whatismyip.com (done)Open Ignite HomeConnect --> Connect --> View WiFi equipment --> advanced settings --> DMZ --> Select enable (done)Provide IP a...

dbutcher2 by I'm here a lot
  • 5044 Views
  • 8 replies
  • 0 likes

XB6 for 1.5 G service

I just got upgraded to 1.5GB but the tech said not to bother getting a newer modem.  He said my computer, a new’ish, macBookPro would not support anything over 1GB.  So I still have the XB6. Should I not get the XB7 or even the XB8.  Why not get the ...

alsys by I've been here awhile
  • 273 Views
  • 3 replies
  • 0 likes

Resolved! Xfinity app for router configuration is a terrible idea

I just recently upgraded from the legacy Internet 300 plan to the newer Xfinity 1G plan which, in order to facilitate the increased upload/download speeds, came with new router hardware.   I want to say that whomever it was that decided a phone app s...

router settings.png
Llethander by I've been here awhile
  • 2345 Views
  • 12 replies
  • 3 likes

Nokia fastmile connecting with xbox for gaming

I just set up my fastmile. Speed and everything seems fine, but when I connect my xbox it says NAT type: Moderate and UPnP not successful. Anyone know how to fix it ? I can't play online it just disconnects and speed is really slow. Thanks   **Labels...

gruevlock24 by I've been here awhile
  • 963 Views
  • 3 replies
  • 0 likes

Resolved! Wi-Fi Home Network Not Visible

  For some reason my home wi-fi network is not visible when the list of available networks is searched on my devices. It can be accessed using the "OTHER" tab and manually inputting the network name and password. Part of the problem is sometimes the...

Rogers IPV6 service not working

Hi all, IPV6 seems not available for my internet, I can see IPV6 address on gateway, but when I try https://ipv6-test.com/, shows no ipv6 supported. I am currently not on bridge mode and not set up any fancy setting. Can anyone help me? I have tried ...

Interruptions

Experiencing interruptions Whitby Anderson and Rosland area   *Added Labels*

Glensy by I've been around
  • 175 Views
  • 1 replies
  • 0 likes

Resolved! Trouble With Port Forwarding and Rogers Support

I have been having constant issues with the rogers app and port forwarding in general ever since the feature was removed from the routers gateway. I used to just be able to enter the device IP, and the port and it would work perfectly. Until Rogers c...

Lucky17 by I've been here awhile
  • 818 Views
  • 5 replies
  • 0 likes

High latency during peak hours

Hey there,I just moved into a new area. I had Rogers fiber 1 Gbps at my last place and there were zero issues. For my current place, I upgraded to the 1.5 Gbps plan. However, there have been issues with latency, particularly during the evening hours,...

bl86 by I've been here awhile
  • 277 Views
  • 2 replies
  • 1 likes

Stable Rogers DNS IP Addresses

What are some of the DNS IP Addresses used for Rogers internet? Especially since I'm now on gigabit internet.I've been using the below ip addresses for a few years and have from time to time had issues with slow websites and buffering. I've used thes...

JonSnow88 by I plan to stick around
  • 51264 Views
  • 8 replies
  • 0 likes

Activation Issue

New customer Received modem Sat Couldnt setup chat Sunday 9am tells me my account is stuck opens a ticket says 24hrs will receive a text messag Its now Tuesday 8pm well over 50hrs Still cant activate modem Tried to chat with support online Have been ...

malandan by I've been around
  • 198 Views
  • 1 replies
  • 0 likes