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Resolved! How do I receive 1.5 Gbps on PC?

I'm a new Ignite Internet 1.5 Gigabit customer.    Rogers' technician installed a Nokia Optical Network Terminal (ONT) in my basement to which, my 2nd floor's ethernet cable is connected. The 2nd floor's wall ethernet port is connected to the Ignite ...

Vanana by I'm here a lot
  • 12776 Views
  • 32 replies
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Super slow download and upload speeds on my XB8 modem

Purchased a new plan,2.5GBPS download and upload speed. I set up the internet and run a speed test near the router i get 500-600 mbps download and 80-90 mbps upstairs. now i installed the wifi pods and connected to ethernet to my pc and i only got up...

aa2738 by I've been here awhile
  • 475 Views
  • 5 replies
  • 0 likes

No Guest Network available for Gen 3 Xfinity modem

This modem does not support Guest Network, which is disappointing for a Gen3 modem. Even the older modems had this option and ability of creating a Guest network.    **Labels Updated**    

tahmeedbd by I've been around
  • 336 Views
  • 1 replies
  • 0 likes

Intermittent Disconnecting & Reconnecting

I have been dealing with this for months and months, I work from home and rely on a stable connection for call after call after call.  The modem lights says white, the app says great speeds, but doesn't matter, whether wifi or hard wired the connecti...

melc32 by I've been here awhile
  • 1522 Views
  • 13 replies
  • 0 likes

What VPN works with Cobra 5G xtream MGA5331

Just got above device. With Ethernet connection to PC running Win 10 (about 5 years old) speeds are as expected (100/10). Been using NORD VPN last 3 years with Bell 5G 25/5. Speeds are 25 down if using VPN or not. With Cobra, once I connect VPN, spee...

Wii on WiFi

Does anyone currently have a Wii connected to their Ignite modem, and if so, how did you set it up?   *Added Labels*

Resolved! Can't create App password

When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...

eltbrown by I've been here awhile
  • 170322 Views
  • 467 replies
  • 21 likes

Resolved! Is Rogers Yahoo account linked to Rogers internet service?

If I was to terminate rogers internet service, will I still be able to access my rogers yahoo @ rogers.com domain?  I used outlook on my pc for over 20 years and now I can no longer access it using the outlook client because the app password generato...

groupsrv by I've been here awhile
  • 360 Views
  • 2 replies
  • 0 likes

Unlock 5g home Internet sim to use with external modem

Hi, I just got the 5g home Internet for my house in a rural area. It came with the Nokia Fastmile 3.2 gateway which is an indoor unit and I got 1 bar of LTE with 5mbs download. I bought a ZTE mc7010ca external modem so I can mounted it on the roof to...

Lnthai2002 by I've been here awhile
  • 323 Views
  • 2 replies
  • 0 likes

XB7 modem: disabling DHCP but keeping WIFI on

I want to use XB7 modem as Wi-FI extender, but turned off its DHCP server functionality , as it's run on my own router connected to Nokia fiber modem and handling Private to Public network routing. When I go to bridge mode, Wi-Fi would not be availab...

molotov by I've been here awhile
  • 187 Views
  • 1 replies
  • 0 likes

Home Page disappeared

Yesterday my Rogers Yahoo Home Page just disappeared and the icon was replaced with a My Yahoo Icon. The page looks nothing like the Home Page that I had. I have been looking all day to possibly try to rebuild it, but the template that I used way bac...

brownkm by I'm here a lot
  • 1075 Views
  • 12 replies
  • 0 likes

Resolved! Slow Xfinity Fibre

I just got a Xfinity fibre (well cable...) modem on a 2g plan. It in bridge mode and I get 1g down. I realize it is UP TO 2g however only getting half is a little much.Anyone else faced this?Thanks, Bj       ***Edited Labels***

keef_ca by I plan to stick around
  • 625 Views
  • 6 replies
  • 0 likes

Internet Disconnections

I upgraded to the new XB8 modem which was working fine for a while but it has recently started intermittedly disconnecting for short periods. Both wired and wireless internet drop for about 2-10mins each time, every 1-3 hours or so, but the white lig...

JordanB2 by I've been here awhile
  • 307 Views
  • 2 replies
  • 0 likes

Installing new Router with rogers modem

I have been having issues on and off since installing my 2.5 GB internet outside Hagersville.  It seems to resolve itself, and lately, I have been seeing connectivity and unstable bandwidth issues while doing Zoom meetings, which I started a week ago...

PapaStove by I've been here awhile
  • 248 Views
  • 2 replies
  • 0 likes

Rogers Ignite and Smart Device . !

If you have recently switched over or updated to the Ignite service, you will likely encounter difficulties reconnecting any pre-existing smart devices you have installed. Here are some tips and suggestions based on my personal experience over the pa...

nexxstep by I've been here awhile
  • 5610 Views
  • 7 replies
  • 0 likes

New Netgear Modem

Hi I get this modem from Amazon NETGEAR Gigabit Cable Modem (32x8) DOCSIS 3.1I have rogers modem at my main floor but I am wondering if I can add another modem through the Co-ax port to my basement     ***Edited Labels***

Majd by I've been here awhile
  • 1208 Views
  • 4 replies
  • 0 likes

Resolved! Rogers Wifi not working since last 4 days

Ignite Internet not working since last 4 days.Already put a complaint but it is not resolved. It's an outage in my area and it is not happening just for me. Really frustrated with the service.   Also the sales rep who sold me the plan told me that th...

Frequent disconnection with Rogers

HiI recently switched to Rogers Internet. My internet speed is 1gbps. I have deco installed for last few years and it was working fine when i was with other service providerHowever after switching to Rogers the internet drop off has been headache wit...

Mjmallik by I'm here a lot
  • 2329 Views
  • 14 replies
  • 0 likes

Rogers Xfinity

Looks like the Rogers Ignite brand is history.  Say hello to Rogers Xfinity.  (That feels REALLY weird to type!)   https://www.rogers.com/support/tv-streaming/what-you-need-to-know-about-rogers-xfinity   My Ignite TV and HomeConnect iOS apps updated ...

-G- by Resident Expert
  • 9776 Views
  • 35 replies
  • 3 likes