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Question for Valorant/League players regarding ping

Hey there, I'm trying to see something here. Ever since roughly 2020, I've had somewhat inconsistent ping while playing League of Legends and Valorant. I have historically played at 22-27ms stable. Out of seemingly nowhere, I want to say late 2019-ea...

Richard_D by I'm here a lot
  • 172 Views
  • 1 replies
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Resolved! Rogers Xfinity Internet 1.5 Gigabit upload speed

Does anyone knows the upload speed for this plan ? Rogers Xfinity Internet 1.5 Gigabit It used to be 50mbps but now i am seeing higher speeds after Rogers rebranded to Xfinity ..      ***Edited Labels***

Mayoo by I plan to stick around
  • 580 Views
  • 2 replies
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Uncorrectable Codewords

Hi there. Any idea if this chart is okay, or should I ask for a tech? I sometimes get high latency spikes for a second randomly at times which effects gaming (on wired connection). Thanks.   Channel IDLock StatusFrequencySNRPower LevelModulation Do...

andrewr55 by I've been around
  • 143 Views
  • 1 replies
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3rd Party Router

I know that this has been asked before, but I still do not see a clear answer since every discussion seems to immediately veer into techspeak and an alphabet soup of acronyms. So I seek a simple direct answer.   I have the bundle. I want to add a thi...

doughty by I plan to stick around
  • 431 Views
  • 6 replies
  • 0 likes

slow speed

i need some help have been geting vary slow speed 2.5mbps i have tried everything to fix it and its still the same  here is my downstream  Upstream Channel Bonding ValueChannel ID 1 2 3 4 Lock Status Locked Locked Locked Locked Frequency 18 MHz 23 MH...

david2003 by I've been around
  • 165 Views
  • 1 replies
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XB7 & XB8 5GHz Wifi Issues

Our family recently signed up for Rogers 1.5 gbps internet service. I have noticed that both the XB7 and XB8 modems have the capability for the 160 MHz bandwidth on 5 GHz. Our household has several devices that are capable of operating at this wifi s...

AGnana by I'm here a lot
  • 9591 Views
  • 21 replies
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Ottawa outage?

Anyone else having internet down last few hours? I see downdetector report spiked around the time I lost connection a few hours ago. Bit we are not back up and I have checked everything....     ***Edited Labels***

OVERON by I've been here awhile
  • 232 Views
  • 1 replies
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Resolved! Can't create App password

When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...

eltbrown by I've been here awhile
  • 154824 Views
  • 466 replies
  • 21 likes

Don't think these signal levels are good?

6 person household, when the modem sees a lot of traffic (especially when a lot of upstream) we see packet loss and just general terribleness.   I suspected signal levels, so checked them out; seem bad to me?   IndexLock StatusFrequencySNRPower Level...

slcfam by I plan to stick around
  • 2140 Views
  • 10 replies
  • 0 likes

Resolved! Wifi 6 on Gateway (Gen 2) issue

What is going on with WiFi 6 and my XB7 Gateway with Ignite Internet Gigabit-Unltd plan (1GB/200MB)?   The download/upload speedtest on my Win 11 laptop, about 5' from the Gateway, was fairly consistent at 707/172, but starting about a month ago the ...

Bplayer by I'm a trusted contributor
  • 384 Views
  • 4 replies
  • 0 likes

Huge fluctuations in download speeds

I am on Ignite 500/150, which used to be 150/30, but Rogers upgraded it to higher speeds some time ago.Until recently I have been happy with what I was getting, and really never doing any speed tests, but in the last month or so, I have noticed some ...

pp171 by I plan to stick around
  • 233 Views
  • 2 replies
  • 0 likes

IP address blacking out wrong content

Hello,I am located in Fredericton, New Brunswick.I am trying to watch programming that is available outside of the Toronto region but for some reason my IP address seems to think I’m located in Toronto.I am able to access this content from my phone w...

jobro329 by I've been here awhile
  • 1050 Views
  • 15 replies
  • 0 likes

Slow Upload Speed

I have Rogers Xfinity Internet 150-Unlimited. I'm getting very good download speeds (usually greater than 300 Mbps), but my upload speed is usually pretty bad. I just carried out an internet speed test on two of my devices and the average upload spee...

RAB12 by I'm here a lot
  • 344 Views
  • 3 replies
  • 0 likes

Rogers Advanced Security behaviour

I have activated Advanced Security.  That's a good thing.  My thinking is that the  6 attacks in the past week targeting a specific PC on my home network was blocked by this service.  I suspect (but could be wrong) that had the Advanced Security fail...

deansj by I've been here awhile
  • 243 Views
  • 1 replies
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Resolved! XB8 Gateway questions

Hello: I have the XB8 gateway with a 2 Gbps download speed at home.  I connected port 4 (2.5GB) to my Home Business Switch and I'm getting proper speeds for some of my main computers that have 2.5 GB ethernet cards.  I also have other devices connect...

fixplease by I plan to stick around
  • 286 Views
  • 2 replies
  • 0 likes

Wwe network not working on Roger’s wifi

Wwe network is not working on my internet connection. When I turn the wifi off on my devices it works no problem. Tried incognito mode, different browsers and devices. The only solution is to turn off wifi and watch.Anyone else having this issue?

Jd51 by I've been around
  • 204 Views
  • 1 replies
  • 0 likes

Rogers Xfinity Gateway (Gen 3)

Hello Rogers Team, can you get me shipped the Rogers Xfinity Gateway (Gen 3) to replace my current Gen 2 internet connector. The speed achieved is ver disappointing and we need to also improve WiFi connectivity with our devices. Thanks!     ***Edited...

McMmmm by I've been around
  • 456 Views
  • 1 replies
  • 0 likes

Fibre Optic Inet & TV

A rather specific question but, here goes...Your contractor spent months installing fibre optic cables to each and every condo unit at Manulife (44 Charles St West Toronto) including my parent's. I was there when the 'final' check was done in their u...

Irish6240 by I've been here awhile
  • 199 Views
  • 1 replies
  • 0 likes