If you have recently switched over or updated to the Ignite service, you will likely encounter difficulties reconnecting any pre-existing smart devices you have installed. Here are some tips and suggestions based on my personal experience over the pa...
Just found out today that Rogers is no longer supporting MoCa . How are customers hard wiring devices now? Does Bell still support? *Added Labels*
Home fiber internet is down since early morning in Barrhaven, Ottawa. Rebooted modem already few times. Seems to be the problem with internet in entire neighbourhood. *Added Labels*
I have had ignite internet installed for just over a week and it has only worked correctly for two days not consecutively. My hardwired internet connections stop working 1-2, sometimes 3 times an hour. i am wired directly from a cable 2 feet long f...
Your customer support team makes me 30 minutes on wait, while I ask him to wait then he disconnect the call, online chat I ask him to wait but he also disconnect the chat, when you are busy then you makes for long waits, when customers ask to wait th...
Over the past few days, I've noticed a lot of interruptions to our internet connection. I started using Net Uptime Monitor to try to diagnose the situation. Over the past day or so, it has recorded 74 disconnections from the internet. -------------...
I've been getting a pop up window when I log into my e-mail account requesting that I add a mobile phone number for added security.I don;t own a mobile phone and have no intention of getting one,why don't you call my landline phone with a six digit n...
Hi Has Rogers done any updates through their network/firewall recently ? I have a VoIP service that has been working for years - Since couple of days ago ( maybe a week) it keeps becoming unreachable . I have contacted my provider and they say it is ...
Ever since 2 months or so ago, my internet has been dropping around 2am-3am EST and comes back very shortly. Called rogers and they say that's their regular maintenance hours and is normal. I live in the North York area, anyone experiencing this inte...
This last week since Tuesday or Wednesday, I have had to reboot the modem every morning.My speeds would drop to 0.1 or 0.x Mpbs for a few minutes, then back to normal for a few minutes and this keeps going on until I reboot the modem. After rebooting...
I've have been a long time paying customer with Rogers Cable which I have all 3 internet, television, and phone which is VOIP. My beef now is that I've had to pour out nearly $90 bucks for a email client so I could use Imap to bring in my email than...
Seems the supply of XB8's is not longer constrained so considering upgrading. My XB6 modem is located in a corner of my apartment, worst possible location. Two PODs are installed, the first 20' away and the second 17' from the first. Have done extens...
So I have recently gotten the 1.5 ignite plan with rogers and is located in the living room on the main floor. I was wondering how I can utilize Moca 2.5 for my basement where my computer is located via ethernet and also implement Deco m4 throughout ...
Currently, I have the Horton CODA 4582 and connecting via HomeConnect. Im not seeing this feature so I’m guessing HomeConnect is as barebones and useless as originally thought and I’ll need to setup a router with software that has it. **Labels Adde...
No internet service at Torncliff Park Area since yesterday April 5/2024... When the service is back? **Labels Added**
This issue has been going on going on for years. I have complained so many times, and I get brushed off every time.Basically, for 5 mins I have perfect speed and service, no latency issues, then for 10-15 seconds I’ll have brutally high ping. If I’m ...
Looks like Rogers has filed increased speeds for the TPIAs. https://www.dslreports.com/forum/r33789702-Rogers-Upload-Increase Wonder how Rogers is going to do that when it can't provide the advertised (read contract) speeds for its own customer...
This is my 5th time waiting on technician to come to install fiber to house… first one was nice warned us we don’t have fiber to house connected so we need to get another guy to come n run a temporary line to house. The dude selling me fiber internet...
I would like to connect my XB7 in bridge mode with my router I heard I can do it with ONLY ONE PORT 1) Please confirm which port should I use? - I read online - it must be port #1. Is it left bottom port if you look from the back? (next to 2.5 gi...
Day 3 of no internet due to a provisioning issue. Setup my internet and even had it pre delivered before my move in to cause less headaches and still here we are. I’ve been told 24 hours, 48 hours, 3-5 days. “Sorry but there is nothing we can do”I’ve...
