I am on the 500mbps internet service tier. My internet connection was frequently dropping for 5-10 seconds, about 1-3 times a day. Download/Upload speed was also dropping down to 10mbps across all devices, with high latency. I replaced the cable mo...
I set up my Rogers internet on July 7th and have not had stable connection since installation - internet would keep dropping and come back up. I've already called tech support multiple times and have had 3 visits from Rogers technicians (first one by...
Anyone else experiencing an outage in Mississauga around Winston Churchill and Britannia? We've been down since this morning, and just got confirmation this afternoon after finally connecting with rogers support. How very inept to not provide proa...
I tried unplugging modem and 3rd party router.This problem seems to happen more frequently. I am now entering the info into my phone (notes) - time/day of disconnection and duration.It went down Tuesday and now today. I don't recall how long it was o...
No comms from Rogers on the issue. Have they not learned anything about customer service from the last recent outage? ***Edited Labels***
Hi, I recently switched to Rogers 1gb plan and recieved a xb7 modem first day after install I have been getting speeds of 35mb they zapped my internet got speeds of 200mb and it has been fluctuating from 300-500 lately...I got a router and my speeds ...
Since the outwage, when working on laptop for work, i get disconnected and then trying to reconnect. Causing issues with my clients on Ms Team. I have Rogers ignite 150g unlimited .I really don't even know what is the issue...is it my internet, my ro...
Hello. Since the July 8th outage we were losing our internet connection frequently. Last Thursday a tech came out to try and find the issue. He attempted to install a new modem but gave up after being on hold for so long(even techs are on hold). He r...
Internet outage in Bramalea city center area, told that will resolved in 4-6 hours but may prolonged to 24 hours for full restoration.
Hi All,I am looking to replace my Rogers Modem and ideally, optical node with my Ubiquiti EdgeRouter 4.Presently I am unaware of what purpose the Optical Node provides and if it can be replaced by using a SFP directly into the ER4. I am aware of the...
Hello all, I am getting a "Network Cable Unplugged" error on my Ethernet adapter. I am trying to connect my Asus G11CD Desktop to Ignite WiFi Gateway XB7. I had this same issue years ago with an older modem and a gaming friend who was an ISP helped ...
Hi Everyone... I am looking for the option to forward a @rogers.com email address, but to no avail. When I log into the rogers.yahoo.com web portal, the option to forward your email has disappeared. Can someone confirm this? I know if you had pre...
Into day 3 now still no home service in Bowmanville. Yet they report the vast majority are restored. Still a three hour wait to speak to a rep. Not happy. **Added Labels**
The service is not recovered yet for L3T 4Z3. It has been down over three days **Added Labels**
Ignite went out yesterday. Flashing Green light. Went through the troubleshooting with Anna and a 2 specialists but no luck. Service Tech coming in a couple days. When I check to see if there is an outage in my area today it still says there are no i...
My internet has been out for hours. Modem has a solid white light. When I reset (twice), it flashed green, then orange, then back to white. Please help. ***Edited Labels***
Hi Everyone, My friend has connected his rogers.com email address using Outlook on Windows 10. Email flows perfectly fine, using IMAP. Both the Inbox receives emails, and when we checked on the rogers.yahoo.com website, emails were all there, sent...
Hello - We recently switched our accounts (multiple homes) from the legacy rogers internet service which leveraged the white tower modems (Hitron) to the new ignite internet service (XB7 modem). After the switch our cameras which are linked to a POE ...
I ordered the 50Mbps speed from Rogers for my trailer. They moved heaven and earth to sort out the addressing in the trailer park and sent a tech out to connect everything. Works great. I get my first bill and it's for a 1 GIG speed. This is overki...
Hi, I recently switched to Rogers gigabit from Bell. I have a CODA-4582 modem, firmware 2.0.10.34T6. I frequently work from home connecting to work over a Cisco VPN. Everything is much slower compared to when I was on Bell and compared to a friend us...
