Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

3rd Party Router and Ignite TV

I have a fairly simple question but in all my reading back and forth I just can't seem to find a simple answer. Which makes me think the question is not so simple lol. And I am not sure if this best belongs in Internet or Ignite TV so I am tagging @C...

DrMike by I'm a trusted contributor
  • 4858 Views
  • 12 replies
  • 0 likes

IPv6 Prefix on Fiber

Is there a way to get a larger prefix than /64 on IPv6 over fiber? I'm trying to figure out if it's something on my end or if it is even supported?   There are many posts all over where other people make reference to using a /56 prefix without issue....

David92 by I plan to stick around
  • 4955 Views
  • 39 replies
  • 1 likes

Resolved! Ignite New Connection Issues

Had new Roger’s ignore connection yesterday and disconnected my existing bell. The Roger’s internet worked fine till midnight and lost the internet connection midnight.Trying to restore my connection back for an issue at Roger’s back office.It’s been...

Raj-kotha by I've been here awhile
  • 178 Views
  • 2 replies
  • 0 likes

Ping spikes/Jitter spikes for gaming

Hey so Rogers have been having issues in regards to online gaming and I haven't been able to solve it. I thought it would go away on its own but it still persists. I have used a ping test and correlated it with my online game via ethernet cable and f...

1234567890.PNG
pop11 by I've been around
  • 650 Views
  • 3 replies
  • 0 likes

Ping spikes and packet loss (connected by ethernet)

I have tried multiple approaches to solving this issue, it has been weeks. I've had two technicians at my home. The first technician told us to upgrade to Ignite and it would solve our problems. Got Ignite 1.5 Gigabit internet, and the problem persis...

mikegrossi by I've been here awhile
  • 1364 Views
  • 5 replies
  • 0 likes

Resolved! Large ping spikes

Hello, I have had issues with my internet for the past 8 or so months. I get very brief windows of good steady ping then it shoots off wildly for hours. I originally figured it was due to peak times and that kind of thing, because the steady times fi...

Stimmerr by I plan to stick around
  • 4486 Views
  • 30 replies
  • 0 likes

5 days not happy and cancel my subscription.

Hi good day my shaw/rogers internet install it on feb 20 and after they install some of my kids room and my room too is too weak signal and I call the service and they need a wifi pods and then I ordered that pods when they arrived I plug in and stil...

gharnics by I've been around
  • 120 Views
  • 1 replies
  • 0 likes

How do I get a Registration Key?

I am trying to get a secondary email address and in the two days have talked with level one tech's and been disconnected both times. I have my primary address but when I go [quote]Go to the Rogers Member Centre.Enter your Rogers Yahoo! email address ...

ryote49 by I'm here a lot
  • 124 Views
  • 0 replies
  • 0 likes

Multiple Days of no service

I have been 3 days without service. Technical service has been confused about if there is actually an outage in my area multiple times. Multiple onsite techs have come to "fix" the issue, with one taking down my service to the point where I can no lo...

Jmoneys by I've been around
  • 143 Views
  • 1 replies
  • 0 likes

Internet service

The worst Internet and customer service on planet earth. Don’t even go for them     ***Edited Labels***

Ahmad3 by I've been around
  • 120 Views
  • 1 replies
  • 0 likes

2 Wifi 1 Modem

I have 2 available wifi 1 modem. I see the one I have and can do 10.0.0.1 all good. However my old wifi and password still work. It's like if I had a second modem. however the old one I cannot find it or list it. It just shows up in available wifi an...

mxnut by I've been around
  • 103 Views
  • 1 replies
  • 0 likes

Need to reboot every morning

This last week since Tuesday or Wednesday, I have had to reboot the modem every morning.My speeds would drop to 0.1 or 0.x Mpbs for a few minutes, then back to normal for a few minutes and this keeps going on until I reboot the modem. After rebooting...

thuynh01 by I plan to stick around
  • 382 Views
  • 9 replies
  • 0 likes

Pods

Hello. I have a tv that freezes in my house. I used the rogers wifi app and ran a test. Any device in that corner of the house gets weak signal. I asked rogers for a pod and was told a $5 monthy charge. I recall getting an email awhile back where the...

peavyjay by I've been here awhile
  • 174 Views
  • 3 replies
  • 0 likes

Modem Suddenly Blocking Website

I have Rogers ignite modem/router and all of a sudden we do not have access to website audible.ca. I have logged into the modem/gateway and there are no parental controls that have been added. Model: CGM4140COM. Any ideas how to stop websites being b...

KPS1 by I've been around
  • 5219 Views
  • 21 replies
  • 1 likes

Resolved! Yahoo email app on iphone or ipad not opening

I have updated the latest version of the yahoo email app on my iphone 13 and ipad 5th generation.I have also rebooted both devices.  When I launch the app, it is not opening my email, a black box is displayed.  I am running iOS 17.3.1 on my iphone an...

martha3 by I've been here awhile
  • 363 Views
  • 3 replies
  • 0 likes

Resolved! Adding More Wired Ports on Ignite Modem

Is there any way to add more Ethernet ports ( e.g via a 3rd party switch) to my current 4-port Ignite router without disruption to any of my other services (TV)?Thanks,   **Labels Added**

dblues by I plan to stick around
  • 4683 Views
  • 25 replies
  • 0 likes

Blink Sync Module 2 not connecting

Hi, We have Rogers Internet with the Hitron modem  CGN3. Few days back suddenly our Blink cameras that were using the Rogers WiFi network stopped working. We tried to troubleshoot with the Blink support and found out that the Rogers Internet is block...

WestendB by I've been around
  • 342 Views
  • 4 replies
  • 0 likes