Rogers Community

Icollectglass · 03-08-2025

We upgraded to Xfinity TV a couple of weeks ago. Currently on 500 down/200 up package. All good except today we noticed the TV freezing and slow wifi connection from a laptop less than 1 foot from the modem. Ran tests through the Xfinity app and ke...

Icollectglass · 02-10-2025

Hello! First time posting here so hoping I've got the right forum! I finally made the move to Xfinity on Friday! My account previously had the legacy ignite 300, a digital tv box and standard landline home phone. It took a few customer service reps t...

Icollectglass · 03-08-2025

"Now, transitioning to Ignite/Xfinity should be routine." - well surprising that I had to talk to 3 reps before someone was able to help me with the migration .Turns out everything ended up migrating over on MyRogers just fine ... it takes a few d...

Icollectglass · 02-10-2025

I am in Vaughan. I had a hard time talking to someone when initially migrating over from ignite to Xfinity. It took 3 reps, and I was hoping things would go smoothly. I have been a Rogers customer for 25 years and never had these migration issues.Mod...

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Migrated from legacy ignite internet & digital TV to new Xfinity but myRogers still shows old services

Re: Migrated from legacy ignite internet & digital TV to new Xfinity but myRogers still shows old services

Re: Migrated from legacy ignite internet & digital TV to new Xfinity but myRogers still shows old services

Re: Migrated from legacy ignite internet & digital...