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Forum Posts

Provisioning issue

Since the Roger’s modem has been installed there’s no internet access till now, every time I speak with a rep they just say that the ticket has been raised and needs to be resolved till then the Roger’s team couldn’t give me any clarification on when...

User1929 by I'm here a lot
  • 340 Views
  • 6 replies
  • 0 likes

IPv6 Prefix on Fiber

Is there a way to get a larger prefix than /64 on IPv6 over fiber? I'm trying to figure out if it's something on my end or if it is even supported?   There are many posts all over where other people make reference to using a /56 prefix without issue....

David92 by I plan to stick around
  • 6928 Views
  • 52 replies
  • 1 likes

Resolved! Constant "Site Can't Be Reached" errors only while on Rogers' network

I ONLY have this issue when connected to my Rogers wireless and just to be clear I have unplugged my router many times, rebooted my laptop many times, it's Rogers.     All of the Microsoft websites I use for work (https://www.office.microsoft.com...,...

luvsql by I plan to stick around
  • 3891 Views
  • 21 replies
  • 0 likes

Using Rogers email account in Outlook

Hi - When will it be possible to add Rogers' email account to Outlook? If I can add a Yahoo email account, why is it impossible to add Rogers? *Your insight is appreciated.   **Labels Added**    

E-SK by I plan to stick around
  • 26114 Views
  • 99 replies
  • 1 likes

Resolved! Can't create App password

When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...

eltbrown by I've been here awhile
  • 94006 Views
  • 438 replies
  • 20 likes

Resolved! Email problems

Today my desktop Outlook 365 is not working for Rogers email   And now my cellphone email client is not working either.   Keeps asking for new password.   Rogers Member Centre not working - keeps telling me something is wrong on their end and to try ...

ATP13 by I plan to stick around
  • 16315 Views
  • 44 replies
  • 2 likes

Internet Interruptions

Rogers in jane and finch area keeps going off and back on. Very frustrating we pay alot of money for this service bell is looking real good at this point.         ***Edited Labels***

VALORANT ping issues (Illinois)

As of recent (2 weeks now) my VALORANT ping whilst connecting to Illinois (my local server) has been fluctuating pings. I've seen a few previous forums on how this issue has occurred with other people, so I know I'm not the only one. Whenever I load ...

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mpretti by I've been around
  • 776 Views
  • 7 replies
  • 0 likes

Latency issues in the midst of upload increase

Hello all, Rogers started increasing the upload speed on my node last weekend, they started rebooting the modems every morning at 5am for a few days and there were an increase on the uncorrectable code words which made me think something is being wor...

PhilipH by I plan to stick around
  • 421 Views
  • 7 replies
  • 0 likes

Rogers Yahoo Email - Unable to Change Yahoo Password

I am able to log in to my rogers.com account, as Rogers has my cell phone number for SMS verification purposes. However, I can no longer sign in to my Rogers Yahoo email.   Yahoo wants to send a verification code to an old cell phone number I no long...

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cneutt by I've been around
  • 146 Views
  • 1 replies
  • 0 likes

MAC Filtering on Gen8

I'm trying to switch an HP Envy 5530 printer from my old Bell wireless router to the new Ignite Gen8 wireless router. It WILL NOT connect! Every time I try, whether with WPS button or keying in the Wi-Fi password, it fails to connect. I can print a r...

grammaDD by I've been here awhile
  • 228 Views
  • 3 replies
  • 0 likes

Unstable Performance

Hi everyone, I'm posting here because I'm having significant performance issues since I moved to a new home in the summer and it has come time to deal with these issues. I have a 1.5gb down connection with a Gen 3 modem. Speedtests at all times of th...

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sudz1 by I've been around
  • 631 Views
  • 3 replies
  • 1 likes

Enable port forward to remote desktop connect

Hi, My Requirement: Setting up port forwarding, so that I can connect my windows laptop from different network when I am outside home using a different laptop using remote desktop option.   1.I setup the port forwarding for a one my Windows laptop us...

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Managed Sites Not working

I have added few websites to be blocked , but its not working.? Any idea why?         ***Added Labels***

5G Home internet

Subscribed to 1.5gbps service a while ago. Never got more than 600mbps. Customer service over the phone states they get the full speed but technician on site came a few times and had the same result of about 600mbps. The last one recommended to get a...

MAC Filtering

Hello,   I've got 2 devices (3D Printers) that will no longer connect to my wifi. The manufacturer has reviewed log files and they suspect that my router might be filtering the MAC addresses and not allowing the devices to connect. I'm not super tech...

sdyball by I've been here awhile
  • 933 Views
  • 6 replies
  • 0 likes

Blacklisted yahoo mail

Hi  I was told that I need to remove the blacklist email from yahoo  any suggestions?     ***Added Labels***

lisatrac by I've been here awhile
  • 203 Views
  • 2 replies
  • 0 likes