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Forum Posts

Can't Access Old Email

Cant access my old @rogers.com email, the issue is related to retirement account, they cant change it, they wont change it so its a huge problem for me, I know it worked not that long ago but since then you required a phone number but I cant get anyo...

How to block a website on the ignite gateway

Hey! I'm trying to completely block a specific website from use with devices on our network.  The "rogers home connect" app on does not seem to have this functionality, so I have logged directly on to the modem admin page (10.0.0.1) and enabled paren...

awhite by I've been here awhile
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  • 13 replies
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Rogers enhancing the network in my neighbourhood

I got an email that Rogers will be enhancing the network in my neighbourhood that will result in a some interruptions in the coming weeks.  Anyone know what kind of work is being done? It doesn't really go into details other than say they are bringin...

Hwaiting by I plan to stick around
  • 601 Views
  • 3 replies
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My Apartment Unit Doesn't Exist According to Rogers

Hi all, Looking for advice as I have had the MOST frustrating time trying to get my Rogers internet moved from my old address to my new apartment building.  We've been without internet for almost a month of trying to get my services reconnected at th...

Kara-Lea by I plan to stick around
  • 147 Views
  • 1 replies
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Latency Issues

Have been experiencing some latency issues, primarily while gaming, but I have noticed some odd hitches in other general activities, though just as intermittent. The plan at the house was upgraded to 1.5Gbps but they left the XB6 modem from the origi...

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divito by I've been here awhile
  • 196 Views
  • 1 replies
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Oversaturated Node

Rogers has refused to upgrade service on our town as the population has grown larger ..and will be almost double to what it was a decade ago. Multiple techs have said the system is overloaded and they can't fix our issues. There is now a Facebook for...

Jh9997 by I've been here awhile
  • 319 Views
  • 3 replies
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Blink Sync Module 2 not connecting

Hi, We have Rogers Internet with the Hitron modem  CGN3. Few days back suddenly our Blink cameras that were using the Rogers WiFi network stopped working. We tried to troubleshoot with the Blink support and found out that the Rogers Internet is block...

WestendB by I've been around
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  • 21 replies
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Yahoo mail please help

Lost yahoomail emails because of outages been with out service all day and it only affects yahoo mail       ***Edited Labels***

sure4 by I'm here a lot
  • 313 Views
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They got me all excited.....

Pretty simple, got a card in the mail saying in the next few weeks you wiill be getting fibre !!!!!! I was like SWEETTTTTTT. The contractors came and I thought I am going to go talk to them. Turns out they were just replacing the internals of the box...

chemical1 by I plan to stick around
  • 277 Views
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Resolved! Rogers Outage

Down in Midtown (Toronto).  Anyone else?

jcand by I've been here awhile
  • 244 Views
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Resolved! Internet Outages

I’ve gotten used to the internet dropping on occasion but it became a weekly occurrence starting a month or two ago and now it’s every other day. It’s not just us but the whole neighborhood. I’ve talked to my neighbors who are with Rogers and they ha...

jtorres by I've been around
  • 1366 Views
  • 6 replies
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Google devices no longer connect after installing Xfinity, Gen 3

I recently installed the Rogers Xfinity Gateway, Gen. 3 Modem and now my Google Devices no longer work. ______ Wifi extender: I also use Google Wifi, mainly to extend the range of my network. Notes:  Google Wifi Mesh System, Gen 1.Problem:  The Googl...

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Tim55 by I've been around
  • 179 Views
  • 1 replies
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slow download speeds

For three weeks my Speedtests have shown a download speed of no more than 26-50 mb. We are supposed to have Ignite which is 500mb. Amazingly enough we called and asked for a technician to come and investigate. Im still waiting for him to arrive but i...

EMAIL NOT WORKING FOR 5 DAYS

hey all    anyone know why my email does not work. i cant download from the server to outlook. webmail is always the same messages even if i delet all of them with in hours they are back    wth    thanks  jeff    **Labels Updated**  

JEFF5551 by I've been here awhile
  • 231 Views
  • 2 replies
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Rogers wifi keeps disconnecting

My wifi keeps disconnecting randomly frequently. Troubleshooting the modem doesn’t indicate any issues. The internet comes back in 5 to 10 minutes. Restarting the modem helps sometimes. The internet speeds are also not consistent with the package and...

Sony1999 by I've been around
  • 176 Views
  • 1 replies
  • 0 likes