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Ignite 500 download/upload speed

So Rogers installed the Ignite 500 service at my house a couple days ago. When I connected to the modem (XB8) I was only getting about 80/90Mbps download on both wire and wireless with the Rogers speedtest. The installation tech claims there is no is...

Iamnotmarty by I've been here awhile
  • 4766 Views
  • 11 replies
  • 0 likes

Adding both ROGERS and YAHOO accounts to Outlook 365 on Windows 10

Let's give this a shot! I am trying to create a new Outlook profile because I suspect my current profile might be corrupt.   I have been experiencing major problems with the Rogers email since April 2023 and am trying to get it working. Easy enough t...

PTHere by I'm here a lot
  • 2978 Views
  • 14 replies
  • 1 likes

Resolved! New Rogers.com email address?

From the Mail change FAQs dated April 3, 2024: Can I use the Member Centre to create my primary Rogers Yahoo! mail address? No, registration for new Rogers Yahoo! email addresses is no longer available. This feature was removed on April 3, 2024...

Swelldame by I've been around
  • 799 Views
  • 2 replies
  • 0 likes

Resolved! Recover or Restart a Deleted Email Account

I recently deleted an email sub account as i hadnt been using it much. I used it for signing up for things at retail stores and other non-essential online sign ups, none of which i care about but i just realized that there is one service that uses th...

IP Location Incorrect - Blacking Out Wrong Regional Content

I live in Ottawa and sports games that are ‘blacked out in the Toronto region’ are being blacked out for me.  My IP seems to be indicating that I am in Toronto when I am actually physically in Ottawa.  Can you white list my IP address so that I can r...

tjp1451 by I've been around
  • 187 Views
  • 1 replies
  • 0 likes

Port forwarding not working for some days

I switch to Rogers ignite internet plan since Aug 2024. Port forwarding was setup properly and working well since then.  However I find port forwarding stop working. I try to restart ignite gateway and wifi. Then delete/setup portwarding again. Unfor...

brianmo by I've been here awhile
  • 246 Views
  • 2 replies
  • 0 likes

Is my router hacked?

I've had a problem with my router for some time now like changing the password form time to time on its on and settings such as wps turning it self back on and remote access settings changing on its on I've reset it time and time again I've changed p...

Provisioning Issue

48 HOURS!!!! NO INTERNETI am now going on 50 hours nearly 2.5 days, with no internet.Here is my story:I had internet, however, very slow connect and had a lot outage, I pay for 1.5 GB, so i called Rogers and a technician was sent out to my home.The t...

Faryan by I've been around
  • 466 Views
  • 2 replies
  • 0 likes

Comcast officially unveils its new XB10 Gateway and XER10 Router

Here's some really cool news: Comcast has finally unveiled its new DOCSIS 4.0 / Wi-Fi 7 gateway -- the XB10.   https://www.lightreading.com/cable-technology/comcast-unveils-first-docsis-4-0-gateway-tests-high-fidelity-video-   This new gateway is bas...

-G- by Resident Expert
  • 6521 Views
  • 8 replies
  • 6 likes

5G Home Internet Seasonal Suspension

Hi there, I just recently subscribed to Roger's 5G Home Internet for a rural cottage. As it is a seasonal cottage, I will only need the internet service for just over half of the year. With previous providers, I have been able to put a seasonal servi...

reidtait by I've been around
  • 1531 Views
  • 3 replies
  • 0 likes

Signal drop

Lost signal 6 times in the last 12 hours and has been going on for weeks.....Anyone ???   ***EDITED LABELS***

fisherman by I plan to stick around
  • 3341 Views
  • 27 replies
  • 0 likes

Pickering - Frequent dropping of internet connection.

I live in Pickering (Liverpool/Finch area), Ontario. There seems to be a high frequency of continual and repeated dropping of my Internet connection.  The modem is newer, so it is highly unlikely to be the cause of the issue.  I regularly work remote...

Pickering1 by I've been here awhile
  • 317 Views
  • 2 replies
  • 0 likes

Resolved! Email not working after Ignite migration

I migrated to Ignite this weekend.Now my email doesn't work and my home phone voicemail box won't work. I've been trying to fix this for hours as it is very important that I get email back. I've gone through 3 different chat specialists and got cut o...

Flash by I plan to stick around
  • 338 Views
  • 2 replies
  • 0 likes

Bypass the XB7

Just got hooked up today with the GPON 1.5gbps symmetrical service. Coming over from Bell's FTTH service.  With Bell, I had fully bypassed the HH3000 and used all of my own hardware (Ubiquiti Unifi), looking to do the same here.   For hardware I'm us...

MRobi1 by I've been here awhile
  • 2801 Views
  • 5 replies
  • 1 likes

Resolved! disabling dhcp, and going into bridged mode

So, I just got my brand-spanking new modem which, for...reasons, requires an android app to access advanced settings. Once I found the advanced settings, buried in the wifi settings for more...reasons...I notice that there's no option to disable dhcp...

msoulier by I've been here awhile
  • 602 Views
  • 6 replies
  • 0 likes

Resolved! Rogers Wifi not working since last 4 days

Ignite Internet not working since last 4 days.Already put a complaint but it is not resolved. It's an outage in my area and it is not happening just for me. Really frustrated with the service.   Also the sales rep who sold me the plan told me that th...