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Resolved! iPhone Upgrade on Rogers - Set Up Questions

I am looking at upgrading my Rogers 4G iPhone SE (gen 1) to either Rogers 5G iPhone SE (gen 3) or Rogers 5G iPhone 15.  Retaining my same phone number with Rogers.  I have looked through the literature, etc, and have a few questions I hope the commun...

Ontario by I plan to stick around
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  • 2 replies
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Texting Blocked

I have tried everything else so figured I would attempt to reach out to this community. I changed to Rogers about 6 months ago and have now had my texting blocked 7 times with no hope of resolution. I have been told that it is anti-spam software that...

Android phones in text feed with iPhones

This is the last time I’m trying before I switch providers. I can’t send texts or pics, videos or screen shots. Sometimes, rarely a text will go through without those. Please fix. This issue has followed me from an old phone. I have a 14 Pro now. I s...

Joaner by I plan to stick around
  • 2894 Views
  • 13 replies
  • 1 likes

Apple Watch Ultra 2 - Reservation

I reserved the apple watch ultra 2 and the iphone 15 pro max natural 256 on October 1st and paid the $40 reservation fee for both devices. Been checking the count down every other day until yesterday I signed in to check only to find the watch vanish...

ferasbulbul by I've been here awhile
  • 989 Views
  • 2 replies
  • 1 likes

Re-pairing new Ultra 2 watch

I just purchased a new Ultra 2 watch.I have cellular for my old series 4 watch.I unpaired the old watch. I updated both iPhone14 pro max and ultra to their respective iOS 17’s.Watch is working but I am unable to connect the cellular back to the new w...

Setting up Cellular on replacement Apple Watch SE

I replaced my Apple Watch SE, but I am unable to link my existing Rogers watch plan to the replacement watch.  After completing my 911 address I get a "something went wrong" screen: "Your smartwatch plan has been activated and added to your account b...

bacan2012 by I plan to stick around
  • 2408 Views
  • 6 replies
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Watch Reservation - Apple Watch Ultra 2

Hi I was curious I reserved the Apple Watch Ultra 2 and it says 47 in cue only moved one number in days how long does it usually take or is there a way to check.   *** Edited Labels ***

Wardrobe27 by I've been around
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  • 5 replies
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Setting up Cellular on Apple Watch Ultra 2

Hi I am getting error WS508 while I am trying to set cellular on my new watch. Rogers store has set up the SIM and added to my plan but when go to set up cellular on Watch app and I log in and fill up the 911 address and validate it (even selecting t...

mg2310 by I'm here a lot
  • 8967 Views
  • 37 replies
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Trying to replace Apple Watch with new one. Errors

Some similar issues I see but mine is a tad different. I had active cellular on an Apple Watch…. It stopped working so I completely erased and unpaired before sending back to Apple. Now trying to add my new watch to the existing Apple Watch plan. Pho...

Knf by I'm here a lot
  • 713 Views
  • 1 replies
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Not receiving texts from Android phones

Good afternoon,   I recently switched from an Iphone 7 to an 8.  I also switched Canadian carriers (from Koodoo to Rogers) When I received the phone, I upgraded the software as part of the set up (IOS 11.4)   I am not receiving all text messages, bu...

CarrieSPat by I've been here awhile
  • 23392 Views
  • 19 replies
  • 1 likes

Resolved! Apple Watch Ultra LTE error code WS300

I know this has been brought up before but I’m having a different kind of issue than what I have been reading…I had a series 6 LTE and it worked flawlessly on the network for close to 3 years, I recently purchased an Ultra, unlinked the old watch and...

ragu13 by I'm a reliable contributor
  • 4310 Views
  • 8 replies
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Missing Voicemail Notification

iPhone 8. I recently switched my service from Shaw to Rogers. The phone receives, stores and plays back, incoming voicemails, but the Voicemail icon is now missing the red dot alerting me to new voice mails. Is it possible to fix this issue?       **...

Shabster by I'm here a lot
  • 3618 Views
  • 8 replies
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Apple Watch ultra won’t connect to cellular

struggling with this, never had issues with my series 6. I have spent 4 hours trying to get this stupid watch to connect      I have restored the watch like 8 times today, reconnected it to rogers at least 14 times.  Always the same thing. In setting...

Resolved! Unable to set up Apple Watch cellular feature with my iPhone 14.

As regards the subject, It’s been a frustrating 15 days trying to activate the cellular feature on my newly acquired watch. This is because I moved from Fido to Rogers solely because of this feature, bought the Series 8 solely because of this feature...

DannyA1 by I've been here awhile
  • 6433 Views
  • 12 replies
  • 0 likes

iPhone 12 radiation

Hi there. I am worried as I have a iPhone 12 and it is having a radiation issue. Can I exchange it for a different iPhone that’s safer? Is there a recall?

headache by I've been here awhile
  • 1592 Views
  • 3 replies
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Resolved! Apple Watch 8 Error During Cellular Data Setup

I am receiving error WS300 when trying to set up Cellular Data through the Watch app. I have visited two stores and the staff have not been able to provide me with a solution. Can anyone help?     ***Edited Labels***

cdmren by I've been around
  • 1336 Views
  • 1 replies
  • 1 likes

iPhone 13 poor phone call quality

I got the new iPhone 13 last year and from day one the phone hasn't worked right. Apparently it sounds like I'm under water and I also hear feedback on my end. I never had this issue with my iPhone 8. I went to Apple because it's under warranty. They...

Unable to send photos texts

A few months ago I had ongoing issues with two iPhones. Unable to send photos/screenshots to groups with androids or even just to androids. It got fixed for awhile but it started again. Please fix the issue.       ***Added Labels***

Joaner by I plan to stick around
  • 4753 Views
  • 1 replies
  • 0 likes