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iPhone 14 and iPhone 14 Pro Now Available for Pre-order!

Meet iPhone 14, iPhone 14 Pro, and the supersized iPhone 14 Plus, and iPhone Pro Max. With ground-breaking safety features designed to save lives. Longer battery life than ever. And even more spectacular low-light shots.     Pre-order yours here!    ...

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Resolved! New gen iPad Pro coming to Rogers?

Hello,    I wanted to see if anyone might know if Rogers will get the newer gen of 12.9 ipad pro for purchase with easy pay?    Thanks.    ***EDITED LABELS***

van10 by I Plan to Stick Around
  • 4968 Views
  • 11 replies
  • 0 likes

Apple Pay for Rogers Bank MasterCard

Today, I added all my Credit Cards into my Apple Wallet, even my CanadianTire MasterCard works. It is hard to believe that my RogersBank MasterCard doesn't work in Apple Pay. Is there any plan to have it work? Thanks

Ccclo by I've Been Here Awhile
  • 39310 Views
  • 155 replies
  • 3 likes

Resolved! Certain Apps Connect over Wi-Fi but not Data.

Hello There are apps on my iphone 6s that will not connect to my security cameras when on cellular but have no problem when on wifi. I have done the network reset, deleted the app and reinstalled, erased the phone and restored from the back up. Still...

Dave2861 by I Plan to Stick Around
  • 13321 Views
  • 53 replies
  • 0 likes

Not using promo Ipad line, can I trade/upgrade for an apple watch?

Back when I got my iphone 11 they had a promotion for an iPad for $10 a month. I took the deal thinking I would use it...but I don't, at all. I haven't turned it on in months. The screen on the 11 max is big enough for casual browsing. So now I am wo...

analogboy by I Plan to Stick Around
  • 1376 Views
  • 3 replies
  • 0 likes

Apple watch ordering

I have been trying for over two months to order an Apple watch via Rogers.Online chat and phone agent both said that I need to order in store. In two separate stores, I got two separate answers: only the call centre can order it to a store, and go to...

jmclea01 by I've Been Here Awhile
  • 2064 Views
  • 3 replies
  • 0 likes

Delayed Text Messages

I received a text message 26 days late!   This is the worst and has happened occasionally with my other family members sending texts to me. We all have iPhones. This is disturbing as we need to keep in touch about the care of our elderly parent. How ...

Mirian1 by I've Been Around
  • 10862 Views
  • 17 replies
  • 0 likes

How to Activate an eSIM Card on Dual SIM iPhones

Steps to follow for Business customers to activate an eSIM card on dual SIM iPhones.   eSIM activations are only available on Bring Your Own Device plans. eSIM cards are only available to Business customers through Rogers Direct.   Important: You n...

Voicemail not delivering when I am on wifi

I have Rogers iPhone , when someone leaves a voice mail. It’s not being delivered when I am on WiFi. When I select mobile data that’s when I see the list of voicemails.     ***Added Labels***

Resolved! Set Voicemail to Default

Hey guys! Does anyone know how to reset your voicemail on an iPhone XR so it’s the default way again? The default voicemail is just a lady repeating your number and asking to leave a message, I think. I already have a voicemail greeting and my name s...

Jawed by I Plan to Stick Around
  • 5156 Views
  • 3 replies
  • 0 likes

Ringer

My phone only vibrates when I have an incoming call. There is no moon crescent showing on my screen.       ***Added Labels***

BarbC1 by I've Been Around
  • 1079 Views
  • 1 replies
  • 0 likes

Disable Personal Hotspot on iPhone

I have an iPhone 7 with no data.  In the cellular settings, Personal Hotspot there is a wheel/gear spinning all the time.  Is there a way to disable the Personal Hotspot so that it isn't active or trying to connect all the time. I'm guessing this is ...

falcios by I'm a Regular
  • 2157 Views
  • 5 replies
  • 0 likes

Eero iOS App Upgrade

Eero has issued an upgrade to its iOS App I think it is Version 3.3.1 and it now supports Apple Homekit which provides amongst other things increased security to your Router. I have not been able to upgrade thru the App Store, and am starting to thin...

DavidHH by I Plan to Stick Around
  • 2422 Views
  • 7 replies
  • 0 likes

I can't send texts to one person

So as the title say I am unable to send texts to one person. I can call them perfectly fine and the texts register as sent, but the person never gets the texts. I receive their texts and calls as well. I had this problem on my last phone, a Samsung G...

Norir by I've Been Here Awhile
  • 6348 Views
  • 7 replies
  • 0 likes

iPhone called 911 while locked

My Iphone was sitting on a counter in another room, locked.. I hadn't used it in about 45 mins.. I was in the living room and heard a siren sound. It was my phone saying I had called 911.. how is this possible? Do I have a ghost that dialed 911?   **...

sheshady by I've Been Around
  • 2108 Views
  • 3 replies
  • 0 likes

Voicemail hack?

I reported this yesterday to Rogers but wanted to see if this has happened to others.I received a suspicious call from a number I didn’t recognize and let it go to voicemail. Once I tried to check the voicemail the same usual feminine voice played......

Elvis2 by I've Been Here Awhile
  • 2071 Views
  • 3 replies
  • 0 likes

Resolved! If I sell my iPhone do I give them the sim card?

If I sell my iPhone 4s am I supposed to give them the simcard too?  I dont need it because I got a new one for iPhone 6 but just dont know if the sim card will like give them access to my phone plan and stuff or how that works?  I know it's deactivat...

Stroops by I've Been Here Awhile
  • 6664 Views
  • 9 replies
  • 0 likes

Resolved! LTE Apple watch support and plan

Any idea on when the new Lte Apple watch will be supported on the Rogers network? If it is supported what would be the price plan?        ***Added Labels***

Jay_Starks by I Plan to Stick Around
  • 77178 Views
  • 369 replies
  • 3 likes

Not receiving texts from Android phones

Good afternoon,   I recently switched from an Iphone 7 to an 8.  I also switched Canadian carriers (from Koodoo to Rogers) When I received the phone, I upgraded the software as part of the set up (IOS 11.4)   I am not receiving all text messages, bu...

CarrieSPat by I've Been Here Awhile
  • 18580 Views
  • 17 replies
  • 1 likes