iPhone 15 Pro not ringing
Tried to fire up new phone from my iPhone 14, can’t get new iPhone 15 pro to ring and have reset the old one thinking that may have been the problem… help please. ! *** Edited Labels ***
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Forum Posts
Resolved! iPhone Visual Voicemail
I am trying to add a line to my Infinite plan for my wife. I am selecting the option for a separate line on same account but not sharing data. I am bringing my own device (an iPhone 15). I select a 60Gb plan. When I get to AddOns I only see Premium V...
Transfer plan to new iPad
I bought a new iPad and want to transfer my cellular plan to it I have SIM card but can’t **Labels Added**
Resolved! No service - international travel
I am currently in Antigua and decided to use my roam like home for a day. I turned off airplane mode while still at home with wifi, got the traditional text stating I will be charged for 15 dollar and was ok until.. I left home. Nothing worked for me...
High Ping on Cellular Data Internet
Up until last week I've been able to use my Rogers cellphone for primary internet. Since last week, my ping to anywhere is in the 500-900 range. I try to connect to a server that's less than 1km from me, and the ping is over 500. It's apparently r...
Resolved! Can I send a message directly to another Rogers iPhone voicemail without ringing the number?
I know some carriers have this feature in the US. Is it possible with Rogers wireless in Ontario Canada? I'm not trying to do anything illegal here. One of my sons works nights so it's difficult to know when he's sleeping during the day. Sometimes,...
Voicemail changes
I am on a iPhone SE(3rd) and notice small changes to accessing Voicemail. There is a new button, Carrier Voicemail with "Call" button. When used for the first time today, I notice that my saved Voice Messages are gone. The rules of Rogers is supposed...
Unable to Set Up WiFi Calling
Unable to process request at this time when trying to enable wifi calling on iPhone Similar issue as these other posts, except I've tried all the methods in those posts and have been talking to tech support to no avail. Opened a ticket and it was s...
Shaw email will not download on iPhone 11 after upgrade to iOS 17.1.1
Oddly this happened to both my iphone and ipad the day after I did the iOS upgrade. Anyone experience this? **Labels Added**
Rogers SMS Promotions
Hi, I haven’t been receiving any promotions via text message or email and I was wondering how to opt in on the promotional SMS text messages. I’ve been with Roger’s for a while now and don’t get any loyalty promotions. *** Edited Labels ***
iPhone 15 USA eSIM issue
I’m in the USA and trying to activate an eSIM using the rogers app on my brand new iPhone 15. It’s not worrying and I am getting contact Rogers messages.Anyone manage to get a US iPhone 15 to work with eSIM? *Added Labels*
Data Usage Drained
I’d like to preface this by saying that I’ve been with Rogers for 15 years and have never experienced this before.So my data cycle renews every 11th of the month. I have 15gbs worth of data that I have never gone over. Last night, the 12th, I was sit...
My Upgrade
Have not heard about my iPhone 15 Pro Max. I upgraded two months ago and nothing yet. Just a popup telling me that I can upgrade only one phone and to wait. I am waiting and how long before I receive it or at least correspondence for Rogers before I ...
Flashlight on iPhone 12 Isn't Working
I recently changed to an iPhone 12 and the flashlight keeps turning itself on and there appears to be no way to turn it off without asking Siri to turnoff the flashlight. The icon that appears after swiping down does not turn the flashlight on or off...
Data clamp
How can you put a clamp either with rogers or on your iPhone to prevent data overage. I just came over from shaw and shaw never allowed you to go over on data without actually going in and purchasing. Rogers does not do this ***Added Labels***
Resolved! iPhone Upgrade on Rogers - Set Up Questions
I am looking at upgrading my Rogers 4G iPhone SE (gen 1) to either Rogers 5G iPhone SE (gen 3) or Rogers 5G iPhone 15. Retaining my same phone number with Rogers. I have looked through the literature, etc, and have a few questions I hope the commun...
Texting Blocked
I have tried everything else so figured I would attempt to reach out to this community. I changed to Rogers about 6 months ago and have now had my texting blocked 7 times with no hope of resolution. I have been told that it is anti-spam software that...
Android phones in text feed with iPhones
This is the last time I’m trying before I switch providers. I can’t send texts or pics, videos or screen shots. Sometimes, rarely a text will go through without those. Please fix. This issue has followed me from an old phone. I have a 14 Pro now. I s...
Apple Watch Ultra 2 - Reservation
I reserved the apple watch ultra 2 and the iphone 15 pro max natural 256 on October 1st and paid the $40 reservation fee for both devices. Been checking the count down every other day until yesterday I signed in to check only to find the watch vanish...
Re-pairing new Ultra 2 watch
I just purchased a new Ultra 2 watch.I have cellular for my old series 4 watch.I unpaired the old watch. I updated both iPhone14 pro max and ultra to their respective iOS 17’s.Watch is working but I am unable to connect the cellular back to the new w...
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