This is super frustrating! After years of having no problems with my iPhone and service from Rogers, since September 22, I can’t seem to resolve two problems.1-I used to always have visual voicemail. It was not an “extra “service which Rogers is tryi...
I ported to Rogers yesterday with my iPhone 13 Pro (purchased directly from Apple) and I'm unable to enable Wifi calling. When I turn it on via the Phone settings menu, I get a message to contact Rogers to enable wifi calling on this account. I've do...
When i try to send an SMS message to someone it fails to send. If that person texts me first, then I can send them SMS messages successfully. Tried this with multiple contacts. Note, this is not Imessage related. I tried resetting network settings on...
Hello, I am trying to setup Cellular through the app. I get an error message "We're sorry we are unable to proceed with your request at this time." This is after I have selected a plan. I got past this the first time and it seemed to get stuck wh...
Is that true that i am going to receive a free device from points?? ***Edited Labels***
I am just going to post this for reference purposes. The call forwarding feature on iPhones and Android devices, coupled with the specific star codes *21*xxxxxxx# to activate and #21# to deactivate, don't work as they should. I've been using call for...
When I try and complete the cellular setup of my Apple Watch Series 7 (watchOS 10.3) via the Watch app (iPhone 15 Pro, iOS 17.3), it begins to open the Rogers.com website, but can't seem to connect. ***Edited Labels***
I've never been so frustrated. I do not understand why it is literally impossible to buy the white Iphone 15 pro max on a talk and text plan with the rogers credit card equal payment plan. I get that its a very popular color, but what i don't underst...
When I went access my Rogers email today I was told I needed to reset my password, no idea whyCan’t reset because it sends the recovery code to the email address that I can’t accessSent an email from my Apple email address and it was not delivered be...
Rogers locks down even unlocked phones when it comes to Live Voicemail. They do not allow custom greetings. This is because the Rogers does not support custom greetings for Live Voicemail. Will Rogers unlock custom greetings for people using IOS17+?
Hello, Anyone else having issues right now? I'm unable to send SMSs to anyone with an Android device - or via Text/SMS **Labels Added**
Hi I ordered a iPhone 15 Pro online and the person through the chat never mentioned they were on back order. I see my order status is on back order, is there an estimated time when more are coming in? Or is it on back order because I only ordered it ...
Any one had problem receiving SMS from HSBC Hongkong. I never had problems using fido but once switched to Rogers, these messages seem to have been blocked. Have checked my blocked contacts. Thanks ***ADDED LABELS***
Hi there. I’ve installed an eSIM to use in Mexico and now am trying to install WhatsApp but the text confirmation from them doesn’t reach me. How can I setup my Roger’s SIM and my eSIM in order to get the confirmation text from WhatsApp and not be c...
I cannot bypass the MFA (captcha) to set up the cellular connection on my new Apple Watch.I can’t turn off the MFA o n my account either.Need help!!! ***Edited Labels***
I transitioned from Shaw and I probably made an error setting up my iPhones. I have two lines, now all the text messages come to both, no matter to which number they are sent. I keep calling Customer service and get a message it's closed - it's a re...
Hello I change to Roger a week ago. I can not get OTP message from CRA, TD bank, Amazon... What should I do now? **Labels Added**
Tried to fire up new phone from my iPhone 14, can’t get new iPhone 15 pro to ring and have reset the old one thinking that may have been the problem… help please. ! *** Edited Labels ***
I am trying to add a line to my Infinite plan for my wife. I am selecting the option for a separate line on same account but not sharing data. I am bringing my own device (an iPhone 15). I select a 60Gb plan. When I get to AddOns I only see Premium V...
I bought a new iPad and want to transfer my cellular plan to it I have SIM card but can’t **Labels Added**
