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iPhone 14 and iPhone 14 Pro Now Available for Pre-order!

Meet iPhone 14, iPhone 14 Pro, and the supersized iPhone 14 Plus, and iPhone Pro Max. With ground-breaking safety features designed to save lives. Longer battery life than ever. And even more spectacular low-light shots.     Pre-order yours here!    ...

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eSIM Support for iPhone 11 Pro Max

When will rogers support esim not only for business customers but also regular customers. I just went to the rogers retail store, they told that they can only give esim to business or person with a new line.       ***Edited Labels***

mn2xujiakun by I've Been Here Awhile
  • 1599 Views
  • 3 replies
  • 0 likes

Premium Voicemail To Text doesn't work on iPhone

Hi, I added Premium Voicemail To Text on my second line (additional line). Both lines (main and additional line) are under Share Everything Plan. It seems doesn't work and voicemail comes like before I mean it comes like regular audio message. It doe...

Madjid59m by I've Been Here Awhile
  • 3436 Views
  • 7 replies
  • 0 likes

Personal Hotspot not working

Can you please help me. I can’t use my mobile hotspot on my iPhone X.   *Added Labels*

Hellerby by I've Been Around
  • 1877 Views
  • 1 replies
  • 0 likes

Apple Watch Series 4 Pre Order/Reservation

Just curios if anyone has had there position in line move to shipped? i was positioned at 189 and i moved to 59 a couple hours ago, so i assume 130 have already been shipped! if they keep shipping at this rate then i should have my phone at launch! t...

ahmedcostco by I Plan to Stick Around
  • 26582 Views
  • 846 replies
  • 2 likes

iPhone X can’t connect to Rogers network

My iPhone X is unable to connect to Rogers network. I restarted the phone, reset network settings, and re-insert the SIM card. The SIM card works because I put it in an iPhone 6 and it connected to Rogers. Please help.This the 3rd time that it happen...

letsrock by I've Been Here Awhile
  • 4999 Views
  • 10 replies
  • 0 likes

Resolved! eSIM For Non-BYOD - Timeline?

Hi There!   What's the timeline for having eSim available for Non BYOD customers. It's been a long wait already!   Thanks, Shoieb   **Labels Added**

shoieb9 by I've Been Here Awhile
  • 2613 Views
  • 5 replies
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Unable to receive alerts through sms.rogers.com

Hello,I'm on-call for work. The system we use will send alerts to our phone. I was previously with Bell, which uses [phone number]@txt.bell.ca, which worked fine. When I switched to Rogers though, the system suggested using sms.rogers.com for the ale...

Blueshift1 by I've Been Here Awhile
  • 1863 Views
  • 3 replies
  • 0 likes

Switching phones while under contract?

Hi,   I was wondering if I was able to switch my phone while still paying for it, I currently have an iPhone 8 Plus and I'm 9 months in my contract, and my friend is willing to trade his iPhone X for my phone. I was wondering if I can unlock my phone...

s9rey by I've Been Around
  • 3396 Views
  • 2 replies
  • 0 likes

Apple Watch Activation Errors 509 or 513

Hi guys,I am having trouble when I am activating my iwatch. I was given the e-sim number and the $10 plan was added. However my the plan cannot be add into my iwatch and the error numbers are either 509 or 513. I called technician support and he sugg...

lyifan by I've Been Here Awhile
  • 2813 Views
  • 5 replies
  • 0 likes

iPhone XR - cannot send MMS messages "Not Delivered", but can receive them

Hey all, I have done about everything and I am on the verge of giving up. I have an iPhone XR 128gb, and I cannot send picture messages via text, it always comes up as "Not Delivered". I can receive them though, and I can send messages through text, ...

tupe1 by I've Been Here Awhile
  • 3579 Views
  • 5 replies
  • 0 likes

Resolved! Apple Watch LTE Support for Rogers Business

I have 2 lines with Rogers Business and I would like to know if Apple watch LTE will be supported to rogers business too.If no, when can we expect Apple Watch LTE support for Rogers Business Account holders??   *** Edited Labels ***

dhiru1211 by I Plan to Stick Around
  • 18597 Views
  • 99 replies
  • 1 likes

Resolved! Why am i not getting missed call notifications?

HI   I am not getting missed call notifications on text. I have turned my call waiting off due to conf calls. But would like to know when I get a missed call as some dont leave a voicemail.    I used to get it but has stopped in the last couple of mo...

Rajmani1 by I've Been Here Awhile
  • 5127 Views
  • 5 replies
  • 0 likes

Calls on secondary sim going to voice mail on dual sim iPhone XR

I have an unlocked iPhone XR and had my Rogers sim moved to my e sim at Yorkdale Mall. I am now in Europe with a Three pay as you go SIM card in my physical sim bay.  I have Three as my primary sim, and Rogers as secondary. It works well, however my ...

Aquazoo by I've Been Here Awhile
  • 2924 Views
  • 1 replies
  • 1 likes

iPhone 8 Plus on Rogers network and gps series 4 iwatch

Hi, I have a iPhone 8 Plus and iwatch series 4 gps paired to my iPhone, when I get a voice mail notification on my iwatch.  I try to listen to the voice mail via my iwatch and it only shows access voice mail on iPhone.  There are no options to listen...

dreadnot by I'm Here A Lot
  • 1929 Views
  • 4 replies
  • 0 likes

Resolved! Iphone xs/xr/max esim support

HiLooks like Rogers will have esim support for the series 4 watch - but I have not seen anything regarding esim support for the new phones -- Bell was highlighted but not a peep from Rogers. Will Rogers support esims for the new iphones and if so, wh...

Dean604 by I Plan to Stick Around
  • 21842 Views
  • 75 replies
  • 0 likes

Apple iPhone Xs / Xr & Xs Max Questions / Reservation numbers!

Hey Everyone! Welcome back to my annual iPhone Reservation thread!  Once again its the time of the year that Apple will be announcing their new iPhone line up in a few hrs!. Once Rogers has announce when they will add the Apple iPhoneXs / Xr and Xs ...

Meowmix by I'm a Trusted Advisor
  • 26874 Views
  • 712 replies
  • 2 likes

Resolved! iPhone 8 Plus - Can not make outgoing calls, internet still works

I am able to use internet but I can not make outgoing call. It states that “Call Failed” every time I try to make a phone call. Is this the Rogers network? How or when will this be fixed? Thx   ***EDITED LABELS***

JessicaW by I've Been Here Awhile
  • 10336 Views
  • 16 replies
  • 0 likes

Resolved! Apple Watch Series 3 - Sale

I noticed that the Apple Watch Series 3 is on sale if you buy it out right for 289 but then I also noticed a thing saying that you save 240 when you buy it and the first three months is on Rogers but what if you don’t want to activate the cellular op...

Apple Watch Data Plan: Is It Worth the Hassle?

Back in October I was in a similar situation with my AW4. After a lot of hassle and enormous time wasted, RogersMaude here helped and solved the problem. My AW4 has been able to connect to the Rogers network flawlessly since.   However, after three m...

MichaelYYZ by I Plan to Stick Around
  • 2960 Views
  • 4 replies
  • 0 likes