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Resolved! When will the next iPhone Sales be?

My friend pays $18 month for their iPhone ``13. Said they got a deal at the beginning of April. I only see it for sale for $47/month... that's a huge price diff. I need a new phone but am I better off to wait if a new sale will happen this month?   *...

Campbell149 by I've been here awhile
  • 984 Views
  • 1 replies
  • 0 likes

$99.99 Ignite 500u with Flex 5 and Disney+ not available?

I'll try to keep this short.I called in to cancel my home services as I've found better prices elsewhere. When the rep proceeded to look for something better for me, he gave me a quote for Ignite 150u with Flex 10 for $125. But I found another deal o...

LRod by I've been here awhile
  • 1683 Views
  • 4 replies
  • 0 likes

Customer Service Nightmare

I'll start by saying that the retention agent I spoke to was great. He tried as best he could to fix the problem that I'm about to discuss. BUT, I called on 04/03 for an upgrade, my daughter dropped her phone, it's unusable. I was told there was an o...

pollyana by I've been here awhile
  • 1506 Views
  • 2 replies
  • 0 likes

Resolved! Can my promo be extended due to a temporary suspension?

I am out of the country for 4months and not using the internet for that period. Can my account be frozen for that period and extend the current plan for 4 months? For example, I will be out of the country on April 05 and return on July 05 of 2022. an...

Slowbreeze by I've been around
  • 2421 Views
  • 1 replies
  • 0 likes

Ignite 1Gig for 59.99

Beware of Rogers so called special offers from  email blasts. I was offered to switch to Ignite 1Gig with Smart Stream for 59.99 a month for 1 year along with Disney+ . So I switched only to find out that it's not 1Gig its 150 and no sir that package...

jimonator45 by I've been here awhile
  • 1110 Views
  • 1 replies
  • 0 likes

Are there no plans with 10gig data or less?

I've been looking to see if I can make my bill lower and changing my plan. (My phone has been 'paid off') but when I go to plans...the lowest is $85,- with 25gb + 15 bonus gb! I don't use that much. I know Canada has one of the most expensive data ch...

Nat by I've been here awhile
  • 1119 Views
  • 1 replies
  • 0 likes

Separate Internet Service for Tenant

I am renting my attic to a potential tenant I want to get installed a separate internet line( than the one I already have in my house) for the tenant that the tenant pays for.How do I do this and how much does it cost?   **Labels Added**        

Boomer57 by I've been around
  • 1482 Views
  • 1 replies
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Latest Exclusive offer

So every time I sign on to Rogers it shows me my exclusive offer. The latest is pretty temping.   Pay $57 a month more for less services.  So tempting..how did i get so lucky??   *** Edited Labels ***

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rgabows by I'm here a lot
  • 1185 Views
  • 1 replies
  • 1 likes

Home Phone Disconnected After Updating Plan…

My mother’s promotion was about to expire last month, so she called Rogers asking if someone could help her to keep her existing services at a comparable rate.  After much back and forth, someone was able to assist and she was told that the only chan...

KSH4JMH by I've been here awhile
  • 2029 Views
  • 5 replies
  • 0 likes

Resolved! Bill After Wireless Service Cancellation

I cancelled my account with rogers and I need my final bill for business purposes. It's now been a few weeks and I'm still yet to see it. Where is it? And when will I receive it? My company can not do anything with my account until they see it, and a...

breannak4 by I've been around
  • 6619 Views
  • 9 replies
  • 0 likes

Resolved! Home Internet Overage Charges with No Usage Alerts

This is the second time it's happened to me so I wanted to throw it out here:    My March bill contained an overage charge because I apparently went 22GB over my limit. Fine, I rarely go over my limit but it's possible I did in that timeframe, so I p...

SPLB by I've been here awhile
  • 1403 Views
  • 1 replies
  • 0 likes

Changing Phone Number Thru MyRogers

If I change my phone number through MyRogers, is it FREE OF CHARGE even if they have the same area code?  FOR EXAMPLE, Toronto to Toronto ,  647xxxxxxx to 647xxxxxxx or 647xxxxxxx to 416xxxxxxx   *Added Labels*  

Greg2021 by I've been here awhile
  • 1699 Views
  • 2 replies
  • 0 likes

A free tablet which is not free and illegal charges

I am here to launch an official complaint , It is about Rogers sending me tablets which I did not ask for and after 2 years of me not using the tablets or the lines associated to them , Rogers start charging me for the data usage , Which I never used...

jmadba1228 by I've been around
  • 1952 Views
  • 1 replies
  • 2 likes

Would like to add authorized contact onto account

Hello, can a moderator please contact me to add my brother in law to my account to enable him to make changes and accept promotions for my account.  He was definitely added to my account but somehow has disappeared from your records. I waited over an...

Resolved! Recent Security Breach?

Hello, I had some issues with a couple of my accounts (not Rogers) where there had been some suspicious activity. Someone from one of those companies shared that there was a security breach with Roger's Yahoo customers. Does anyone know anything abou...

conniegray by I've been around
  • 1403 Views
  • 1 replies
  • 0 likes

How to Remove Fox from TV Subscription.

How can I eliminate all things fox from anything I see?I no longer want to help fund fox’s disinformation compaign. I do not support the lies their channels promote on vaccines, Trump, and the current war Russia is engaged in. I do not want to fund i...

RC666 by I've been around
  • 1366 Views
  • 1 replies
  • 0 likes

Resolved! Local Sales Rep - How do I contact them?

I would like to get in touch with my Rogers local rep to discuss potentially moving to Rogers from Bell for all of my home services. Please let me know how to do that. The rep came a few months back, but I was not ready to talk then and lost the cont...

Za1 by I've been here awhile
  • 4688 Views
  • 3 replies
  • 0 likes