I have been a Rogers customer for 7 years for internet, cellphone and home monitoring. In the last month we notice that internet gets disrupted sor a little while, other times, hours. Called Rogers and they say the modem we have is old (legacy) and ...
Facing issue from past 1 month no one is helping. I have 3 business accounts bought 2 phones on 1 of the accounts and lost 1 handset. Was paying for likewize insurance everyone and now they are not giving me the replacement phone ***Added Labels **...
I have a contract for a bundle, and it was all good until 3 months ago, when they charged me $100 more each month. This past month they even made me pay the overcharge without doing anything about it (said they were trying to fix it, but it was told ...
Hy,I got a call from sales and promotion team to upgrade the phone and plan. But i had already purchase the iphone 14 for 2 year contract and they send me the order confirmation. so, i don't understand are they giving me another phone with new plan t...
I'm look at switching over to Ignite, but does anyone know how much longer Digital VIP will be going for until I am forced to change? ***Edited Labels***
Returned equipment in March, kept getting billed for services!! Talked to Customer Service and was informed all sorted out. Now received an email threatening late fees for not returning said equipment. ***Edited Labels***
tsn.ca Your subscription does not include TSN but i do have it through rogers. This doesnt make sense as my sportsnet.ca works fine! *Added Labels*
It started when I went into a Rogers store for help with resetting a phone and changing the SIM card. I had great service. Knowing my plan was expired and the pricing had been slowly creeping up the employee checked my account. That’s when I learned ...
So I recently ordered 2 new phones on line through MYROGERS and after 10 days was told that fido had cancelled the orders as apparently orders go there as well as rogers, so now for the same phone they want me to pay more money and not a new phone no...
I'm 70 years old and paying nearly $200 per month for the most basic cable package (with 5 channels), the most basic internet service (75 mbps) and a landline with nationwide + US calling. Cannot believe how badly we are gouged in NL compared to othe...
I have a Bundle expiring in the coming weeks and I am in the process of talking to Rogers about what is now available. I have been bounced around and they don't seem to have any idea what they are doing. If they have nothing to offer just let me kn...
Any relief for Alberta wildfires? *** Edited Labels ***
Hello,I recently went on vacation and plan on staying there for long. I've heard that rogers allows you to pause the billing for phone plan for 2 months in a year. Please let me know if this is possible. **Labels Added**
I retired last year with an active corporate discount (I worked for a major bank.) I'm told I can continue the discounts if I submit a "pay stub" to Rogers to prove my status, but no on at Rogers can tell me how. I've spent hours on the phone with Ro...
Just curious what the average prices everyone pays for ignite tv and internet . Wondering if I’m getting a good deal or not ***Added Labels***
Hey, I would just like to say that I am so so disappointed with the way this big firm is working. I set up my internet and home phone and i was told i would be charged X amount of money. I said sure - the Tech Lied to me and never told me that ther...
Please stock the ignite modems in the Rogers store. Its inconvenient to wait days until a technician can arrive to simply provide me with a modem. I will not have service for days now because I have to wait for a technician to provide me with a modem...
I just signed up for Rogers last week via a field sales rep. He did not mention anything about free 6 months Disney Plus promo nor did I see it in my order confirmation, is it only available for customers who sign up directly? **Labels Added** ...
Hi support team, why aren't the regional voicemail numbers published within Rogers Support pages? i found a list of numbers numbers in post at howardforums.com, through a Google Search. https://www.howardforums.com/showthread.php/913346-Rogers-GS...
Was without service for over 10 days. Took multiple calls and two techs to come out to finally resolve the problem. Remarked to multiple Rogers agents that I expect a credit on my account. After waiting 100 minutes on a call to trying to get my credi...
