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How do I unsubscribe from Rogers promotional emails?

isydia
I've been around

How can I opt-out from Rogers promotional emails (that I never subscribed for) I keep getting for Disney, NEtFlix and AppleMusic. There is no unsubscribe option in the email as well the app or online account profile. Anyone can help? 

 

***Edited Labels***

5 REPLIES 5

Re: How do I unsubscribe from Rogers promotional emails?

RogersRahul
Moderator
Moderator

Greetings @isydia,

 

Thank you for posting your concern, and welcome to Rogers Community Forums!

 

We understand your concern with receiving the Rogers promotional emails. You can unsubscribe from our marketing communications by confirming your email address or your Rogers wireless phone number on the below link:
 

Unsubscribe

 

Hope this Helps!

Cheers,
RogersRahul

Re: How do I unsubscribe from Rogers promotional emails?

kooper
I've been here awhile

I've tried this over a dozen times in various browsers with both my email and my phone number and it only gives me the following error message.

Sorry!

Due to a system error, we are currently unable to cancel your subscription.
Please try again later.

Re: How do I unsubscribe from Rogers promotional emails?

Hi @kooper,

 

That is definitely very strange! If possible, please send a PM to @CommunityHelps so we can have a closer look and assist you further. 🙂

 

Kind regards,
RogersYasmine

 

 

Re: How do I unsubscribe from Rogers promotional emails?

jc6306
I've been here awhile

it continues to error.
abandoned?

Re: How do I unsubscribe from Rogers promotional emails?

jc6306
I've been here awhile

however, i was successful by using the unsubscribe link in the footer of the welcome email.
hopefully it includes marketing of all flavours

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