Equipment already returned

[stu_hurst]

Returned equipment in March, kept getting billed for services!! Talked to Customer Service and was informed all sorted out. Now received an email threatening late fees for not returning said equipment.

***Edited Labels***

[RogersMoin]

Hello, @stu_hurst.

Welcome to our Community, and thank you for posting your concern. Even after sorting out the equipment return issue, it's upsetting that you still got an email for a late fee. 

We can investigate the matter and work towards a resolution. Kindly drop us a line in our private messaging box, @CommunityHelps. We detailed more info about our private messaging in this blog. 

Cheers,

RogersMoin