Likewize for Business not Replacing Device

[Nejma]

Facing issue from past 1 month no one is helping. I have 3 business accounts bought 2 phones on 1 of the accounts and lost 1 handset. Was paying for likewize insurance everyone and now they are not giving me the replacement phone

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[RogersYasmine]

Good day, @Nejma !

I hope you are doing well! I'm really sorry to hear about the trouble you've been experiencing with your device protection claim for your business line. 😞

Has Likewize provided you with a clear explanation as to why your claim is being rejected? If you feel their reasoning is unjustified, I would recommend calling back in to Likewize (1-855-877-3887) and request to have your matter escalated to their management team for further review and consideration.  

Please keep us in the loop! 

Thanks,

RogersYasmine