Received email advising that the changes I made to my mobility account were in effect. The change was to delete $5 credit Aug 27 then add $5 credit same day. I made NO changes myself & what was done makes no diff to my cost so am puzzled why this was...
Is Rogers available in Victoria Harbour and if I’m moving from Barrie can I put my account on hold? **Labels Added**
So I call Rogers because I’ve been charged for a service I had never asked for. Just noticed. Oh it’s been activated they say. Not with my knowledge it has not. Yama Yada Yada passed in to 5 people. BTW, I say, I’m really not happy with my package wo...
I just had two Rogers contractors come to my house mentioning they needed to replace a damaged cable in backyard. I let them in the back so they could have a look. Later I found they were digging a hole on the boulevard by the sidewalk at the edge ...
Called in with my dad so I could have togers put under my name to help build my credit. At no point did the agent ask for any ID, 2 years later turns out they have a policy of not switching till they get new IDs. Would of help if someone told me abou...
Good day, I have logged into my Roger's account and when attempting to swap flex channels it sats: Sorry, there's a problem. Looks like there's a pending work order on your account! Please contact us for more help. What's that supposed to mean? I...
I just suspended and reactivated my sister’s number for 2 months as she was out of the country that is linked to my account. I reached out asking for a temporary suspension of mine and was refused. It doesn’t say anywhere that RPP plans cannot be pau...
I recently upgraded my mobile plan to "Infinite +20 Financing". I notice I have something called a "Value Pack" that's still there after upgrading. It costs $24 a month, but there's no description of exactly what it is. Do I need it for anything?...
I have a 150GB Infinite plan and I don't use the phone/texting services. I want to change it to a Mobile Internet plan. Is it possible to do this without purchasing the modems advertised under the Mobile Internet plan section of the website? I'd just...
When I try to exchange my flex channels my channels that I have already selected doesn't show up. Why? ***EDITED LABELS***
I got a promotion email, and thought it's not bad, I give Rogers a try. Ever since, it had been a series of phone call and text chat to try fix everything that went wrong with them!!! Started with the router never got delivered, and the contract pr...
Hello, I created a new order over the phone with an agent. we set the pickup location to one of Roger's local stores. When I arrived at the store the agent mentioned that our order was cancelled since they didn't have any in stock. Instead of updatin...
I cancelled my Rogers Internet Service on June 18, 2023. I was told to wait for my final bill and I would receive instructions on sending my modem back to Rogers. I waited and saw my final bill but didn't get return instructions for the modem, so I...
On hold for over 2 hours to talk to billing. Tried to call yesterday and had to hang up. This is 3rd time at 2 hours ***Edited Labels***
I ported my # from Bell yesterday. Rogers game me a temporary #. That temporary # is messing with my text messages. They are coming up as a new # and in green when I text people. It comes up as “maybe ((me))” and a new chat starts. When I go on the m...
I have recently ported my phn plans from freedom mobile to rogers and I regret moving to rogers . I have spent 3 hours at the rogers stores to activate the apple watch cellular plan and activate wifi calling, but no luck . The store asked me call tec...
I requested an equipment upgrade to an iPhone 14 pro max on August 4,2023. 8 days later,the order was cancelled by Rogers on the grounds that I didn’t not pickup within that timeframe.(no prior notifications as to when the order was ready). I placed ...
I subscribed yesterday to the Sportsnet and TSN theme pack but today I am still not able to watch any of then TSN or Sportsnet channels. When I attempt to watch them I get a message "This requires a subscription. To watch this program, you'll need ti...
Hello! I’ve been with rogers now for 7 years. This was my first and only rogers account. It is in good standing, paid every month, I have two cell phone lines, an iPad and smart home monitoring. Everything was fine on my account up until about 2 year...
I recently had to transfer my mobile services from Shaw to Rogers. When I received the SIM card, it came in an 8 x 10 in bubble mailer. First of all, since this is an eSIM, there is really no need to waste a SIM card and no importantly, mailing it...
