HiI recently acquired an ignite connection, for personal reasons I had to move from my apartment and I was advised that I can transfer the connection to someone in my home or cancel it and they can get a new one.They got a new connection within a wee...
Why did the payment increase from $85 to $92.35? What are the other plans with a lower fee to keep mobile internet? How and in what order can I cancel your communication services? ***Edited Labels***
How do I Aquire a SIM PIN to guard against a SIM swap hack? ***Edited Labels***
Mobile Device order keeps getting cancelled.I have been trying to get answers, i keep getting the run around, passed on to someone else, and go to the bottom of the list everytime. I am on the phone for hours on end and no one answers the phone. ...
Hi,I had taken Rogers connection recently on 18th Jan 2024 after porting to my old number based on certain conditions as agreed during our call, Interaction ID: I21xxxxxx52. I am not convinced with the services as agreed and faced connection issues a...
We have been with Rogers for nearly a decade for wireless internet. After continued loyalty, we are officially cancelling our internet services with the provider after a competitor knocked on our door offering a better deal. In hopes, that we would...
Got an brand new google pixel 8 through red wireless. Purchased through their red wireless website. Charged with 50$ enrollment fee which couldnt see while processing! And offer said you will be charged with setup fee that will ve waived in 1/2nd bil...
Every time I try to log into my Rogers Account it accepts my UN and PW but my page is either blank or reads "cant access details - try again later". This happens every time. On line chat-bot cant help. Any suggestions? ***Edited Labels***
Every time I try to check my monthly internet usage on my Rogers Home Internet, I get the same old error message. It's been happening for months. When I ask Rogers, they say its a temporary glitch in their system, but it has been happening for ...
I was told my activation fees would be waived but it could take 2-3 bills. So when I was charged for them on my first bill ($270 total in activation fees for 4 lines), I had no choice but to pay it. Of course I can't just pay the plans only, otherwis...
What is the process to cancel your phone plan early? There are three phones that are on the second billing cycle out of 24. Is there anything else past paying out the cost of the phones that were financed? ***Edited Labels***
I have received my new device and returned my old device a month ago, now my new bill got charged for the old phone’s up front edge fee, which about 600 dollars. Any reason? ***Added Labels***
I need to unsubscribe from TSN. Subscribing was very, very easy. On the TV, I went to a TSN channel, it told me I needed to subscribe in order to watch, I clicked on the Subscribe button and that was that, I was subscribed. Now, I need to unsubscr...
Hi My Name Paul PI need Cancel my Rogers Account for now what to send the phone back to yours so email me till where mail the phone back have good day ***Edited Labels***
My iPhone 15 Pro Max got stolen on Jan 10th and beside the fact that Likewize rejected my claim and they were very rude on the phone, and the representative told me its okay to ahead and cancel my contract, they twice mentioned that the SIM card was ...
I cancelled my services on 8jan2024 and i got bill today where they charged me for unreturned equipment. I have the receipt where it’s mentioned equipment is received and delivered by tracking. And i was in 30day trial period ***Edited Labels***
Hello, I bought MyRogers phone number in December 24, 2023. At the time of buying this, I have been told that I can make international calls unlimited basis. The offer that I choose in my account still shows that it has the long-distance call for unl...
Hi, I was charged for an international call I did not make. The number is from Florida and the bill says I called for 8 minutes. I even checked usa 411 and whitepages. I didn't call anybody from Florida, let allow for 8 minutes. I tried text chat + p...
HiI've chatted with in numerous customer service reps who gave me false information about going in store to return a mobile device that wasn't working optimally/shipping me around like a ping pong ball/not willing to set the dispute in motion. I wasn...
I want to get a new phone. My current phone has 7 months remaining. My remaining financing balance is $529.38 and my Upfront Edge amount is $683.00. Do I have to pay the Upfront Edge amount or just the $529.38. I want to return the device. I'm gettin...
