If I pay off my remaining device balance or tab, am I able to lower my phone plan price after?
Welcome to the community!
That's certainly something that can be looked into for you! The potential for reducing cost and changing your plan would depend on the specific plan type you have now so you're welcome to reach out to support or us here @CommunityHelps and we'd be happy to review your account options with you. For more information on our PM system you can check out our blog!
Let us know if you have any other questions!
I want to end up my Samsung s 10 phone agreement with rogers becz it's cost me huge like 123 dollars
I want to end up my Samsung s 10 phone agreement as it costs me huge amount of 123 dollars per month..I cannot bear this as I'm new here and i am unable to find any part time work here ..due to covid i am facing difficulties in managing my college fee ..so i want to end up this contract with rogers..what are the options and what do i have to pay..i bought this phone of 17th March 2020 this year
Welcome to the Rogers Community Forums!
We certainly understand and appreciate the challenging times we're all facing. I see you've reached out to us via PM. We'll be happy to continue the conversation there.
Hello and welcome @Jatt021 to the Rogers Community Forums!
Did you know you're able to view your device balance on MyRogers?
Once you log in, you can follow the path below to find out the device balance:
Overview >> Number you're looking to upgrade >> You'll see the device balance under My Device.
Let us know if you have any follow up questions.
I purchased a phone that was subsidized over a two year period on my bill. I have two months left on the balance. What happens after those two months... do I continue to pay the same price each month - even though my phone is paid off??
Good day @jjjjy7,
Thanks for your post! I hope you're doing well and staying safe. It would be my pleasure to help you shed some light on your options, for when your term comes to an end in a couple months.
Once your original "contract" expires, you may stay on your existing rate plan (even if the term has expired) or you can choose to migrate to a new in-market plan.
Rogers does not automatically migrate customers if their plan term expires. You can view the wireless plans currently available at rogers.com/plans. Depending on your needs, you may be interested in one of our Rogers Infinite plans. Some customers rather keep their grandfathered plans regardless of the commitment date because it better suits their needs etc.
Please let us know if you have any questions! We'll be more than happy to further assist you. 🙂
How to pay off financed device balance through financial institutions on multi-line accounts?
Or do I call 📞 with card ready?
Or must I go in?
Good evening @Rogrog2020,
Welcome to the Community!
You've definitely come to the right place! We can help you make voluntary, lump-sum pre-payment(s) towards your outstanding device financing balance anytime. Please note that this payment will reduce your monthly financing payment, but not the number of months remaining.
Alternatively, you can also reach out to us via Twitter @RogersHelps or on Facebook.com/Rogers.