Does anyone know how to cancel a pay as you go account? The 1-800-575-9090 phone number has NO options to speak with a human being. And of course live chat is unavailable for pay as you go customers. I am very uncomfortable with rogers having my pers...
I tried to view my Call/Transaction history today, but instead of being able to see it, I get the following message instead: "Are you an existing Rogers Prepaid customer? Give us a call at 1-800-575-9090 or visit a Rogers store for help managing y...
Yesterday I tried signing into one of my banks and was asked to have a security code sent to my cellphone which I then had to enter before I could continue. Since my cell is normally off at home, it took a while for it to boot and update and it took...
Who gets charged if I use Face Time on my i12 phone: the sender or the receiver? I have a Talk&Text plan, Pay As You Go account with Rogers. Thanks! *** Edited Labels***
Hi, I have been on Pay as You Go for a long time now and it seemed to have changed. I do not use my cell phone much, so I just put $10 a month on it. The way it used to be was that I had the $10 dollars in the balance and then the next month, I'd put...
Hi there, I just top up for $200 by using vouchers 2 $100 vouchers, (input one by one at one call), then checked the expire date is 2024-01-11.But i remember that before, every $100 can extend the expire date 360 (or 365) days, so the $200 top up sh...
Hi,....... I have an old standard size sim card which i used for my old samsung phone. i recently bought an iphone 5 and it uses a nano sim card. I would like to use my original phone number with my iphone any ideas on how to transfer the plan? I had...
I have been out of the country for 4 months and just returned. While away I had a local land line so my PAYGO phone was switched off but the sim still installed. On the 18 January 2023 I decided to get a Barbados FLOW sim and install it in my PAYGO p...
I have a prepaid phone that my wife uses and I have it on a annual renewal. I want to link it to my rogers account but I require an account number for the prepaid phone and I can not locate one. I pay it over the phone and have never seen an account ...
A concern was submitted weeks ago, while submitting, I selected the option: want to be replied via email. Coz I am out of Canada in different time zone, not really convenient to talk over the phone. But recently, seems I missed 2 calls from Rogers....
I have had a Pay as you Go plan with Rogers since 2007, same plan too. I am in the states and only travel up these once in a while. This has been the easiest/cheapest way for me to go. Up until just recently I was able to go online and view all activ...
Hi there, I am out of Canada for months and just wanted to call for top up 1 time, but found a new requirement that is to register credit card, moreover, it requires the address info of the credit card needs to be same to the pay-as-you-go users' r...
Please kindly help. I'm currently out of Canada. I have been trying to load credit into my PAYGO phone through a PAYGO recharge voucher as I usually do, using *611, but phone message continuously says the " *611 dialed, is not Valid". Please help, ne...
We were grandfathered on a "By the Minute - All Day" plan. Starting 2020/10/14, the rates increased. Old rates 1st 5 minutes/day 0.35/minute, after that 0.15/minute, SMS 0.30/message New rates all calls 0.60/minute, SMS 0.60/message That's an incr...
So we had no service for 24 hours just like those who have monthly bills How will Rogers compensate us? Will we have an extra day added to our expiry date? Cash added to our accounts? Or we just be ignored? ***Edited Labels***
i cannot top up my account. This seems to happen regularly. What’s your problem? **Labels Added**
My ancient MotoE BYOD Pay-As-You-Go phone just died. Service was used as a backup for VoIP and voip SMS. What's the cheapest and quickest way to restore this backup service. Assume just replacing the phone with an equally inexpensive device is the ...
I have just been charged $12 for my $10 talk and Text plan. I can't find any information on $12 plans! Is this simply an increase to my $10 plan with no servie changes? ***Edited Labels***
I need to talk to someone. I was told to call 1-800-575-9090. Will I be charged 60 cents/minute? Or is it free to use this particular number for Pay as You Go clients? ***Edited Labels***
Both my wife and myself have Pay as you go plans as well as the same phone models. For the past month we have been getting quite a few "Failed" messages when sending texts from both phones. The strange thing is that some texts are going through while...