I'm on a grandfathered talk anytime plan which I renew annually. My PayGo balance expires on Sunday, so today (Friday) I'm trying to call PayGo (1-800-575-9090) to renew using my remaining balance of about $50 and get credit for a bunch of spam texts...
Hi there, I just top up for $200 by using vouchers 2 $100 vouchers, (input one by one at one call), then checked the expire date is 2024-01-11.But i remember that before, every $100 can extend the expire date 360 (or 365) days, so the $200 top up sh...
Hi there, I am out of Canada for months and just wanted to call for top up 1 time, but found a new requirement that is to register credit card, moreover, it requires the address info of the credit card needs to be same to the pay-as-you-go users' r...
Please kindly help. I'm currently out of Canada. I have been trying to load credit into my PAYGO phone through a PAYGO recharge voucher as I usually do, using *611, but phone message continuously says the " *611 dialed, is not Valid". Please help, ne...
i cannot top up my account. This seems to happen regularly. What’s your problem? **Labels Added**
I have just been charged $12 for my $10 talk and Text plan. I can't find any information on $12 plans! Is this simply an increase to my $10 plan with no servie changes? ***Edited Labels***
I purchased a talk and text 20 last month that expired today. Yesterday I topped up with $100 , which is good for 1 year. So today I received a text saying "The payment for your $20/month plan was received." Is that for the last month? How come I did...
Hi! I'm hoping to find some answer here. I've tried calling and speeaking with an agent (successfully) but they couldn't completely help me, do you know if there's any way or a specific phone number to get to a higher up agent? My problem is pretty...
What is my account number? Please let me know. Thanks & best regards ***Added Labels***
Get 1-year of unlimited local evening and weekend local calling + unlimited texting for just $180.* In the unlimited texting does that include video and picture or do you have to pay extra? If its extra how much more is it? Thanks ***Edite...
How can I change from $85/yr text plan to $10/month plan for texting? When I log onto my account and try to change plans it does not list the $10 month. Thank you ***Added Labels***
I have not been able to buy a 1 day data pass. In the past, if I tried to access a web site, it would ask me to purchase a pass. But it is no longer doing it I also tried to text Yes to 3282. It took me to Rogers, but after a long wait, safari comes...
I'm looking to activate a paygo plan, with just adding in $100/year card. A few minutes of calls/text is all I need. Is there a $10/mo option? Seems all others do but Rogers is $15 base? ***Added Labels***
Hello, I've purchaced a voucher of $10 and I get a message of "The Pay As You GoTM card / voucher provided does not have enough balance to cover the minimum top-up amount". I remember in the past (about 1 year ago) I've used a $10 one with no problem...
I have 2 pay as you go phone. No too long ago, I updated one of my phone plan to 'By the minute - All day talk'.Now, I want to switch the other one to this plan also. But I no longer seeing this plan. Does rogers remove this plan? ***Added Labels...
Is there any way to buy an add on without my having your plan cancelled? It is extremely unclear how you are supposed to do this. There is no applicable way for me to ask for a refund... The live chat people don't help me with pay as you go, and ther...
The Pay as You Go website allows you to enter a credit card to setup an automatic annual renewal. However, this does NOT activate the feature. You still have to call someone to have them ACTIVATE your auto renewal on the card you've already entered. ...
So i topped up my $25 plan yesterday , and my online account says im good till april 29 , yet my phone now says out of minutes and cant make calls , so i dont know what happen , but anyways i tried all the rogers numbers, most dont deal with paygo...
My mother got her Pay As You Go phone number from a friend a few years ago. Her friend has remained the account owner of the number. Recently, I tried to set up auto top-up for her, but wasn't able to as it required the account owner's credit card....
I am new to Canada and just yesterday got my new pay as you go account set up with $65 plan. when I checked the balance in the evening it shows only ~ $12.42. Is it normal? I tried speaking to the customer care and he said it is fine. Is the balance ...