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Rogers (and Fido) Pre-paid Phone Service Ending December 16, 2024

I saw a few recent posts "hinting" at this, however, I received a text today confirming the following:  I've therefore started this thread on the topic.   1. Rogers (and Fido) Prepaid services will no longer be available after December 16, 2024. 2. I...

57 by Resident Expert
  • 29726 Views
  • 126 replies
  • 2 likes

Resolved! Cannot Top Up

Hi, I am trying to top up my pay as you go phone and all it does is talk about a "exclusive offer" and wants to transfer me to talk to someone! I just want to add money on my phone!! I saw something on here saying about the prepaid is ending on Decem...

Did Rogers Discontinue the $100 Pay As You Top-Up voucher?

I went to buy a top up card at the usual places. First the pharmacy. The clerk scanned the Rogers card thing and then I paid the $100 plus tax ($113) with my credit card. Then the clerk told me he had to refund me because it did not activate at Roger...

Danno by I plan to stick around
  • 8691 Views
  • 16 replies
  • 1 likes

Locked Out of PayGo

Was entering my credit card number to make an online purchase, when Rogers broken telling me I had insufficient calls I needed to Add Money. I was unsuccessful in trying to Add Money and now I’m locked out my iPhone. I cannot add money on Rogers.    ...

$100 top up expire date short than before?

Hi there, I just top up for $200 by using vouchers 2 $100 vouchers, (input one by one at one call), then checked the expire date is 2024-01-11.But i remember that before,  every $100 can extend the expire date 360 (or 365) days, so the $200 top up sh...

HowardL by I plan to stick around
  • 4824 Views
  • 13 replies
  • 0 likes

Prepaid account

I have an account for my phone and my husband's we only use talk and text and don't do a lot of either.  I switched to prepaid and requested an email on how to make payments and have them credited to the prepaid phone.  Signing in to the account numb...

Resolved! Calling PayGo to renew, what changed?

I'm on a grandfathered talk anytime plan which I renew annually. My PayGo balance expires on Sunday, so today (Friday) I'm trying to call PayGo (1-800-575-9090) to renew using my remaining balance of about $50 and get credit for a bunch of spam texts...

OLDYELLR by I'm a senior advisor
  • 3157 Views
  • 7 replies
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Credit Card Required for Top Up

Hi there,   I am out of Canada for months and just wanted to call for top up 1 time, but found a new requirement that is to register credit card, moreover, it requires the address info of the credit card needs to be same to the pay-as-you-go users' r...

HowardL by I plan to stick around
  • 1443 Views
  • 2 replies
  • 0 likes

PAYGO recharge issues

Please kindly help. I'm currently out of Canada. I have been trying to load credit into my PAYGO phone through a PAYGO recharge voucher as I usually do, using *611, but phone message continuously says the " *611 dialed, is not Valid". Please help, ne...

Roland7570 by I've been around
  • 1204 Views
  • 2 replies
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Resolved! $12 Talk and Text plan ????

I have just been charged $12 for my $10 talk and Text plan. I can't find any information on $12 plans! Is this simply an increase to my $10 plan with no servie changes?        ***Edited Labels***

Bill2341 by I've been here awhile
  • 6981 Views
  • 7 replies
  • 0 likes

Resolved! PayGo top up account confusion.

I purchased a talk and text 20 last month that expired today. Yesterday I topped up with $100 , which is good for 1 year. So today I received a text saying "The payment for your $20/month plan was received." Is that for the last month? How come I did...

Roxy87 by I've been here awhile
  • 19984 Views
  • 52 replies
  • 0 likes

How did my PayGo balance get so low?

Hi! I'm hoping to find some answer here. I've tried calling and speeaking with an agent (successfully) but they couldn't completely help me, do you know if there's any way or a specific phone number to get to a higher up agent?   My problem is pretty...

Molianne by I've been here awhile
  • 4379 Views
  • 7 replies
  • 0 likes

Account Number

What is my account number? Please let me know.   Thanks & best regards     ***Added Labels***

AP17 by I've been around
  • 14438 Views
  • 9 replies
  • 0 likes

1 year unlimited for $180

Get 1-year of unlimited local evening and weekend local calling + unlimited texting for just $180.*  In the unlimited texting does that include video and picture or do you have to pay extra?  If its extra how much more is it?  Thanks         ***Edite...

melina12 by I've been around
  • 44722 Views
  • 96 replies
  • 0 likes

Changing Plan

How can I change from $85/yr text plan to $10/month plan for texting?  When I log onto my account and try to change plans it does not list the $10 month. Thank you       ***Added Labels***

caroldc by I've been here awhile
  • 2590 Views
  • 4 replies
  • 0 likes

Resolved! Pay as you go data pass

I have not been able to buy a 1 day data pass. In the past, if I tried to access a web site, it would ask me to purchase a pass. But it is no longer doing it  I also tried to text Yes to 3282. It took me to Rogers, but after a long wait, safari comes...

krist8 by I plan to stick around
  • 6995 Views
  • 5 replies
  • 0 likes

Resolved! What is the most basic Pay-as-you-go price plan?

I'm looking to activate a paygo plan, with just adding in $100/year card.    A few minutes of calls/text is all I need.   Is there a $10/mo option?  Seems all others do but Rogers is $15 base?     ***Added Labels***

Tt99 by I've been around
  • 2824 Views
  • 2 replies
  • 0 likes