Pay as You Go™
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Resolved! $12 Talk and Text plan ????

I have just been charged $12 for my $10 talk and Text plan. I can't find any information on $12 plans! Is this simply an increase to my $10 plan with no servie changes?        ***Edited Labels***

Bill2341 by I've Been Here Awhile
  • 3188 Views
  • 7 replies
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Resolved! PayGo top up account confusion.

I purchased a talk and text 20 last month that expired today. Yesterday I topped up with $100 , which is good for 1 year. So today I received a text saying "The payment for your $20/month plan was received." Is that for the last month? How come I did...

Roxy87 by I've Been Here Awhile
  • 9600 Views
  • 52 replies
  • 0 likes

How did my PayGo balance get so low?

Hi! I'm hoping to find some answer here. I've tried calling and speeaking with an agent (successfully) but they couldn't completely help me, do you know if there's any way or a specific phone number to get to a higher up agent?   My problem is pretty...

Molianne by I've Been Here Awhile
  • 1720 Views
  • 7 replies
  • 0 likes

Account Number

What is my account number? Please let me know.   Thanks & best regards     ***Added Labels***

AP17 by I've Been Around
  • 7628 Views
  • 9 replies
  • 0 likes

1 year unlimited for $180

Get 1-year of unlimited local evening and weekend local calling + unlimited texting for just $180.*  In the unlimited texting does that include video and picture or do you have to pay extra?  If its extra how much more is it?  Thanks         ***Edite...

melina12 by I've Been Around
  • 27198 Views
  • 96 replies
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Changing Plan

How can I change from $85/yr text plan to $10/month plan for texting?  When I log onto my account and try to change plans it does not list the $10 month. Thank you       ***Added Labels***

caroldc by I've Been Here Awhile
  • 1020 Views
  • 4 replies
  • 0 likes

Resolved! Pay as you go data pass

I have not been able to buy a 1 day data pass. In the past, if I tried to access a web site, it would ask me to purchase a pass. But it is no longer doing it  I also tried to text Yes to 3282. It took me to Rogers, but after a long wait, safari comes...

krist8 by I Plan to Stick Around
  • 4301 Views
  • 5 replies
  • 0 likes

Resolved! What is the most basic Pay-as-you-go price plan?

I'm looking to activate a paygo plan, with just adding in $100/year card.    A few minutes of calls/text is all I need.   Is there a $10/mo option?  Seems all others do but Rogers is $15 base?     ***Added Labels***

Tt99 by I've Been Around
  • 1366 Views
  • 2 replies
  • 0 likes

Resolved! Minimum Top Up Amount

Hello, I've purchaced a voucher of $10 and I get a message of "The Pay As You GoTM card / voucher provided does not have enough balance to cover the minimum top-up amount". I remember in the past (about 1 year ago) I've used a $10 one with no problem...

Quodis by I've Been Here Awhile
  • 8921 Views
  • 37 replies
  • 0 likes

Resolved! Pay As You Go plan changes

I have 2 pay as you go phone. No too long ago, I updated one of my phone plan to 'By the minute - All day talk'.Now, I want to switch the other one to this plan also. But I no longer seeing this plan. Does rogers remove this plan?     ***Added Labels...

quickpick by I Plan to Stick Around
  • 14223 Views
  • 86 replies
  • 0 likes

Pay as You Go online annual renewal using a credit card

The Pay as You Go website allows you to enter a credit card to setup an automatic annual renewal. However, this does NOT activate the feature. You still have to call someone to have them ACTIVATE your auto renewal on the card you've already entered. ...

B_E_T by I've Been Around
  • 2060 Views
  • 4 replies
  • 0 likes

pay as you go wants more money to talk to an agent!

So i topped up my $25 plan yesterday , and my online account  says im good till april 29 , yet my phone now says out of minutes and cant make calls , so  i dont know what happen , but anyways i tried all the rogers numbers,  most dont deal with paygo...

kima by I'm Here A Lot
  • 3066 Views
  • 21 replies
  • 0 likes

Resolved! Change of Pay As You Go Wireless Account Owner

My mother got her Pay As You Go phone number from a friend a few years ago.  Her friend has remained the account owner of the number.  Recently, I tried to set up auto top-up for her, but wasn't able to as it required the account owner's credit card....

w3c by I've Been Here Awhile
  • 1999 Views
  • 4 replies
  • 0 likes

Resolved! Pay As You Go $65 plan

I am new to Canada and just yesterday got my new pay as you go account set up with $65 plan. when I checked the balance in the evening it shows only ~ $12.42. Is it normal? I tried speaking to the customer care and he said it is fine. Is the balance ...

tenzy1 by I've Been Here Awhile
  • 3725 Views
  • 9 replies
  • 0 likes

Resolved! Can I get a TRUE "Pay as you go" with NO monthly fee with Rogers?

Hi,   I'm trying to get my child started with a phone that wil be used only on weekends and hopefully not too often so I simply want a Pay-as-you-go card where I litterally pay as I go, with no monthly fee attached. That doesn't seem to exist with Ro...

PSG by I Plan to Stick Around
  • 4449 Views
  • 14 replies
  • 0 likes

Resolved! Pay as you go Data Pass

I am having issues with the Pay as you go Data Pass. Once in a while I use the 1 day Data Pass. Lately it has been 'expiering' within two to three minutes after activation. I have over $30 credit on the account. Then I am forced to re-activate and pa...

telios by I Plan to Stick Around
  • 11704 Views
  • 9 replies
  • 0 likes

Setting up prepaid plan

I got my son a new phone and finally figured out how to set up the SIM. I am choosing the $120/ year plan, and I am at the screen for payment, but 1. I still don't have a phone number and 2. Why do i need to choose a top up amount if I choose the $12...