Pay as You Go™
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Pay As You Go - Paying by Credit Card

I can't Tap on by using credit card   When I click the credit card payment bottom, and the page become "This page cannot be found- 404 Error", please solve this problem.   *Added Labels*

def234 by I've been around
  • 1886 Views
  • 1 replies
  • 0 likes

Almost Non-existing Support for Pay as You Go Customers

Last two weeks were nothing but frustration for me just to learn that the Rogers support for pre-paid plan customers is close to non-existing. I cannot setup the online access to my account. All Rogers stores in Vancouver do not deal with pre-paid pl...

vav by I've been around
  • 2047 Views
  • 2 replies
  • 0 likes

Resolved! Unlocked phones for Rogers prepaid

Hi everyone,   I have a Rogers prepaid plan and an older hand-me-down HTC phone. I'd like to buy a new unlocked phone from Best Buy because I got some gift cards for Xmas. Are there any limitations related to a prepaid account that I should be aware ...

impala by I plan to stick around
  • 5570 Views
  • 22 replies
  • 0 likes

Unable to Receive Texts

So my daughter’s phone recently stopped receiving texts. It can send out and send and receive calls. Money is on her account.Any ideas that I can try?   ***EDITED LABELS**

labtech67 by I've been around
  • 2195 Views
  • 1 replies
  • 0 likes

Pay as You Go online annual renewal using a credit card

The Pay as You Go website allows you to enter a credit card to setup an automatic annual renewal. However, this does NOT activate the feature. You still have to call someone to have them ACTIVATE your auto renewal on the card you've already entered. ...

B_E_T by I've been around
  • 2858 Views
  • 4 replies
  • 0 likes

Repetative calls made from my cellphone

I made one short call (45sec) this morning - no problem.   The system then repeated the call to the same number (my wife) five times at approx 1 minute intervals. I did not make those calls. I was in a waiting room and my phone was beside me on a tab...

dereklola by I plan to stick around
  • 1877 Views
  • 3 replies
  • 0 likes

Resolved! 50 Texts included with Talk & Text 10?

I need to confirm my reading of the following which comes from By the Month Talk and Text 10:    50 minutes of anytime local calls included 30¢/minute for additional usage. 50¢/minute for Canadian and U.S. long distance calls  50 Canadian/U.S. and in...

Resolved! All I want to do is purchase a Rogers Sim card but.......

Hi,When it came to buying a Rogers Sim card I found 2 problems when using the website.   1)After selecting the Sim, I clicked to complete the purchase of the items in my basket. The website then barfed due to a j.l.ArrayIndexOutOfBoundsException beca...

whitingjr by I'm here a lot
  • 4020 Views
  • 12 replies
  • 0 likes

Upgrading Text Messages add-on

I've been trying to upgrade my  Text Messages add-on from the $3/month package to the $5/month package. I tried last night via MyRogers on my desktop, this morning on my phone, and again tonight on my desktop, but when I return to the account overvie...

impala by I plan to stick around
  • 2080 Views
  • 3 replies
  • 0 likes

Resolved! pay as you go wants more money to talk to an agent!

So i topped up my $25 plan yesterday , and my online account  says im good till april 29 , yet my phone now says out of minutes and cant make calls , so  i dont know what happen , but anyways i tried all the rogers numbers,  most dont deal with paygo...

kima by I'm here a lot
  • 6024 Views
  • 21 replies
  • 0 likes

Resolved! Prepaid Voicemail Charges During Set-Up?

Why am I charged long distance when setting up voice mail on a pay as you go phone (I am in Montreal). Will this continue each time I access my voice mail?   thanks   **Labels Added**

gmo99 by I've been here awhile
  • 3817 Views
  • 8 replies
  • 0 likes

Resolved! Charged for Picture Messages with $10 Prepaid Talk & Text Plan

Hi. I have the $10 Talk & Text plan and it states: 50 Canadian/U.S. and international text, picture,and video messaging. But when I send a picture, I am charged 0.50, even though I am still below the 50 limit. Have not been able to contact support to...

unun4848 by I plan to stick around
  • 4825 Views
  • 17 replies
  • 0 likes