Pay as You Go™
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Resolved! Calls I did not make

On February 7 I switched from an ancient Android phone to a used iPhone S at the Rogers store. The agent verified it was working by calling the new phone and letting it ring, but not answering. Yesterday I downloaded my call history and see this: Cal...

OLDYELLR by I'm a senior advisor
  • 3157 Views
  • 16 replies
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Moving to Chatr

Well, the day has come and Rogers has admitted we are no longer wanted.   My use is less than $6/month, so Chatr is my best option.   I have been on hold waiting to talk with a rep for 68 minutes at this point.   Has anyone managed to talk with one? ...

fiona59 by I plan to stick around
  • 2157 Views
  • 12 replies
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Locked Out of PayGo

Was entering my credit card number to make an online purchase, when Rogers broken telling me I had insufficient calls I needed to Add Money. I was unsuccessful in trying to Add Money and now I’m locked out my iPhone. I cannot add money on Rogers.    ...

Resolved! moving phone to monthly plan

Not sure if this is correct forum ...   My elderly mom has had pay-as-you-go (talk & text) for many years. However, she has started to use her mobile phone more often. Also, I just read that pay-as-you-go is being discontinued later this year.   All ...

rdms by I plan to stick around
  • 794 Views
  • 5 replies
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Pay As You Go transfer to Chatr

So, is it possible to transfer my balance to Chattr to take advantage of the $15/month plan?  I rarely  use my phone and this plan includes a small amount of data.   Has anyone done this?  Or would it make more sense to stay PAYGO and just pay for th...

fiona59 by I plan to stick around
  • 1436 Views
  • 1 replies
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Did Rogers Discontinue the $100 Pay As You Top-Up voucher?

I went to buy a top up card at the usual places. First the pharmacy. The clerk scanned the Rogers card thing and then I paid the $100 plus tax ($113) with my credit card. Then the clerk told me he had to refund me because it did not activate at Roger...

Danno by I plan to stick around
  • 7403 Views
  • 14 replies
  • 1 likes

Looking for a simple phone plan

We're looking to get rid of our home phone and switch to a simple mobile phone plan for my husband. He just wants talk and text, nothing more. What do you recommend? Is there anything available that isn't a smart phone?   **Labels Updated**    

ProfLeigh by I've been around
  • 1027 Views
  • 4 replies
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"Silent" SMSs on iPhone

We have a new iPhone SE (3rd generation) on a grandfathered PAYGO plan (0.70/SMS, 0.70/minute); the iPhone is synched with an iPad. We do not use SMS, and with the previous "dumb" phone, Rogers always credited us for incoming SMSs.With the iPhone, we...

xxyyz by I plan to stick around
  • 3017 Views
  • 13 replies
  • 0 likes

Phone goes to SOS and no signal randomly

Mother in Law is on a pay as you go plan, been that way for years. Recently, in the last 6 months her signal is intermittent and goes to SOS. Happens indoors and outdoors. I upgraded her to a new Iphone13 the other week and had Rogers put in a new si...

rjag2034 by I've been here awhile
  • 4148 Views
  • 10 replies
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Prepaid account

I have an account for my phone and my husband's we only use talk and text and don't do a lot of either.  I switched to prepaid and requested an email on how to make payments and have them credited to the prepaid phone.  Signing in to the account numb...

Number Cancelled by Rogers without knowledge.

Hi, ok so. I was moving out of the country for a while in November 2023. Therefore, switched to pay as you go from postpaid on the day of departure. I was given confirmation over the call that my number will be switched instantly and the call would d...

K1498 by I've been around
  • 715 Views
  • 1 replies
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Resolved! My New Number Belongs to Someone Else

Hi, I am a new immigrant and landed in Canada for the first time. I purchased a Rogers prepaid sim at the airport (on 12 June 2023). Since I activated this new number, I am receiving atleast 20 calls daily from banks and other financial institutes an...

fahadfrc by I've been here awhile
  • 3551 Views
  • 8 replies
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Resolved! Switch from Pay As You Go to Monthly plan

My Pay as you Go plan expires in Aug/23.  If I change my plan to a monthly plan, would Rogers transfer over the remaining amount of my Pay as you Go plan to my new monthly plan?   **Labels Added**    

NancyJJ by I've been around
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  • 1 replies
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Pre paid plans

Why am I getting told that I have no money on my account when I have a receipt saying 150.00 was paidvyesterday   *Added Labels*

simonnerr by I've been around
  • 1383 Views
  • 3 replies
  • 0 likes