Pay as You Go™
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Forum Posts

Did Rogers Discontinue the $100 Pay As You Top-Up voucher?

I went to buy a top up card at the usual places. First the pharmacy. The clerk scanned the Rogers card thing and then I paid the $100 plus tax ($113) with my credit card. Then the clerk told me he had to refund me because it did not activate at Roger...

Danno by I plan to stick around
  • 1414 Views
  • 14 replies
  • 0 likes

Looking for a simple phone plan

We're looking to get rid of our home phone and switch to a simple mobile phone plan for my husband. He just wants talk and text, nothing more. What do you recommend? Is there anything available that isn't a smart phone?   **Labels Updated**    

ProfLeigh by I've been around
  • 347 Views
  • 4 replies
  • 0 likes

Resolved! Calls I did not make

On February 7 I switched from an ancient Android phone to a used iPhone S at the Rogers store. The agent verified it was working by calling the new phone and letting it ring, but not answering. Yesterday I downloaded my call history and see this: Cal...

OLDYELLR by I'm a senior advisor
  • 1461 Views
  • 9 replies
  • 0 likes

"Silent" SMSs on iPhone

We have a new iPhone SE (3rd generation) on a grandfathered PAYGO plan (0.70/SMS, 0.70/minute); the iPhone is synched with an iPad. We do not use SMS, and with the previous "dumb" phone, Rogers always credited us for incoming SMSs.With the iPhone, we...

xxyyz by I plan to stick around
  • 1645 Views
  • 13 replies
  • 0 likes

Phone goes to SOS and no signal randomly

Mother in Law is on a pay as you go plan, been that way for years. Recently, in the last 6 months her signal is intermittent and goes to SOS. Happens indoors and outdoors. I upgraded her to a new Iphone13 the other week and had Rogers put in a new si...

rjag2034 by I've been here awhile
  • 1822 Views
  • 10 replies
  • 0 likes

Prepaid account

I have an account for my phone and my husband's we only use talk and text and don't do a lot of either.  I switched to prepaid and requested an email on how to make payments and have them credited to the prepaid phone.  Signing in to the account numb...

Number Cancelled by Rogers without knowledge.

Hi, ok so. I was moving out of the country for a while in November 2023. Therefore, switched to pay as you go from postpaid on the day of departure. I was given confirmation over the call that my number will be switched instantly and the call would d...

K1498 by I've been around
  • 464 Views
  • 1 replies
  • 0 likes

Resolved! My New Number Belongs to Someone Else

Hi, I am a new immigrant and landed in Canada for the first time. I purchased a Rogers prepaid sim at the airport (on 12 June 2023). Since I activated this new number, I am receiving atleast 20 calls daily from banks and other financial institutes an...

fahadfrc by I've been here awhile
  • 2494 Views
  • 8 replies
  • 0 likes

Resolved! Switch from Pay As You Go to Monthly plan

My Pay as you Go plan expires in Aug/23.  If I change my plan to a monthly plan, would Rogers transfer over the remaining amount of my Pay as you Go plan to my new monthly plan?   **Labels Added**    

NancyJJ by I've been around
  • 1826 Views
  • 1 replies
  • 0 likes

Pre paid plans

Why am I getting told that I have no money on my account when I have a receipt saying 150.00 was paidvyesterday   *Added Labels*

simonnerr by I've been around
  • 1061 Views
  • 3 replies
  • 0 likes