So, is it possible to transfer my balance to Chattr to take advantage of the $15/month plan? I rarely use my phone and this plan includes a small amount of data. Has anyone done this? Or would it make more sense to stay PAYGO and just pay for th...
Well, the day has come and Rogers has admitted we are no longer wanted. My use is less than $6/month, so Chatr is my best option. I have been on hold waiting to talk with a rep for 68 minutes at this point. Has anyone managed to talk with one? ...
Not sure if this is correct forum ... My elderly mom has had pay-as-you-go (talk & text) for many years. However, she has started to use her mobile phone more often. Also, I just read that pay-as-you-go is being discontinued later this year. All ...
On February 7 I switched from an ancient Android phone to a used iPhone S at the Rogers store. The agent verified it was working by calling the new phone and letting it ring, but not answering. Yesterday I downloaded my call history and see this: Cal...
I tried to view my Call/Transaction history today, but instead of being able to see it, I get the following message instead: "Are you an existing Rogers Prepaid customer? Give us a call at 1-800-575-9090 or visit a Rogers store for help managing y...
Mother in Law is on a pay as you go plan, been that way for years. Recently, in the last 6 months her signal is intermittent and goes to SOS. Happens indoors and outdoors. I upgraded her to a new Iphone13 the other week and had Rogers put in a new si...
I have an account for my phone and my husband's we only use talk and text and don't do a lot of either. I switched to prepaid and requested an email on how to make payments and have them credited to the prepaid phone. Signing in to the account numb...
Hi, ok so. I was moving out of the country for a while in November 2023. Therefore, switched to pay as you go from postpaid on the day of departure. I was given confirmation over the call that my number will be switched instantly and the call would d...
I'm on a grandfathered talk anytime plan which I renew annually. My PayGo balance expires on Sunday, so today (Friday) I'm trying to call PayGo (1-800-575-9090) to renew using my remaining balance of about $50 and get credit for a bunch of spam texts...
I am trying to activate 4 Rogers SIMS that i purchased on talk and text plans similar to my existing Rogers mobile phone account and want all phones (employees) billed to my existing account. How can I activate and addthese as additional phones to my...
Hi, I am a new immigrant and landed in Canada for the first time. I purchased a Rogers prepaid sim at the airport (on 12 June 2023). Since I activated this new number, I am receiving atleast 20 calls daily from banks and other financial institutes an...
I have a prepaid phone that my wife uses and I have it on a annual renewal. I want to link it to my rogers account but I require an account number for the prepaid phone and I can not locate one. I pay it over the phone and have never seen an account ...
A concern was submitted weeks ago, while submitting, I selected the option: want to be replied via email. Coz I am out of Canada in different time zone, not really convenient to talk over the phone. But recently, seems I missed 2 calls from Rogers....
I have had a Pay as you Go plan with Rogers since 2007, same plan too. I am in the states and only travel up these once in a while. This has been the easiest/cheapest way for me to go. Up until just recently I was able to go online and view all activ...
I'm seeing a lot of Rogers customers now reporting receiving compensation equivalent to 5 days service on their bills. But how will PayGo customers be compensated and when? There are several different prepaid plans. I have a grandfathered "Talk Anyt...
I need to talk to someone. I was told to call 1-800-575-9090. Will I be charged 60 cents/minute? Or is it free to use this particular number for Pay as You Go clients? ***Edited Labels***