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NFL Sunday Ticket - Every Live Game. Every Sunday.

  The NFL is back! Catch every Sunday afternoon game with NFL Sunday Ticket from Rogers – up to 200 regular season games for just $249.99/season.Ignite TV: Channels 472 to 481. To order, say “NFL Sunday Ticket” into your Voice Remot...

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Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Report an Issue with Outdoor Rogers Equipment

Hello Community.     Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it.   Find out how to identify and report damaged ...

Black screens on many channels

Last night around midnight, I was watching TV and then the screen went black and an brief error message was displayed but I can not recall exactly what it said. I tried for about 10 minutes to get any channel to work but nothing would come up.  I che...

Kim17 by I've Been Here Awhile
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No Live CTV on CTV App?

I'm logged in through my Rogers account but trying to watch live feed still telss me to contact my tv provider?     ***Edited Labels***

mdawson by I've Been Here Awhile
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Is my Nextbox busted?

All the recordings in my Nextbox just disappeared. I can schedule a new recording, but it won't record. And I cannot pause, rewind or FF any live programs. Changing channels and search work fine. There are no weird sounds coming from the Nextbox.Does...

Which Digital Boxes Are Currently Supported?

Hi,   Am thinking of possibly becoming a Rogers cable TV subscriber again. Do the following boxes still work on Rogers: HD Explorer 4250 Nextbox PVR3.0   Thanks, Stan       ***Edited Labels***

Stan888 by I've Been Here Awhile
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Resolved! Next Boxes turning off

Our TV Next Boxes are turning off, this just started happening in the past few days, it is independent of the TV being turned off.  Could it be related to a reboot which I have read that can happen overnight?     **Labels Added**

Kim17 by I've Been Here Awhile
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New Crave TV subscription, Reset digital box

Good Afternoon,I'm looking to see if anyone else has had this same issue.  Recently purchased Crave TV, reset the digital box, things were working well. Next day, go to crave, again have to reset the box.. It's a constant thing.  Called the Rogers Se...

Minew by I've Been Around
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PVR list of recordings not accessible

I had called Rogers to cancel the cancellation request I had in for the end of the month. Agent said she had to reinput all my devices back on. One nextbox PVR which was the only rental said not authorized. That finally worked itself out but now erro...

Mgriv by I've Been Around
  • 724 Views
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Report an Issue with Outdoor Rogers Equipment

Hello Community.     Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it.   Find out how to identify and report damaged ...

Stream TCM on mobile device

Why doesn' t Rogers join the list of service providers who facilitate streaming of TCM on mobile devices. This is long overdue.   *** Edited Labels ***

Hockey broadcast

I find it very frustrating and am getting to the point of cancelling your service because you will not show other Canadian hockey games in my region. I don't like Boston Boston Boston Boston on my cable package. I pay a premium for sports packages bu...

Johy by I've Been Around
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Fox News Not Loading

past few days can't get fox news to load up this is the only channel I have noticed like this, any thoughts      ***Added Labels***

Alexo1us by I've Been Here Awhile
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  • 2 replies
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Terrible TV/Phone/Internet, Lousy Support

We have been experiencing terrible internet connections and black screen on many channels and my home phone was out of service more times than it worked since October 2020 when I first called Rogers about this and the tech on the line tried to reset ...

Spart by I've Been Around
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  • 1 replies
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Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Re: UPDATED NextBox Navigatr - December 2015/January 2016

@toolcubed wrote:Bell is not worse. If you can get Bell Fibe at your house, then the service (especially TV) will be considerably better than your Rogers experience. There are two flavours of Fibe - FTTH (fibre right to your home) and FTTN (fibre to ...

rgottinger by I'm a Reliable Contributor
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