Rogers Community

RRF1 · 01-01-2023

So I signed up for Ignite and Rogers insisted on porting over my current Internet service , despite having 3 more weeks paid for in advance.Tonight my internet service has been disconnected, and my Rogers Ignite hardware has not been delivered.I was ...

RRF1 · 12-20-2022

After 3 days of severe macroblocking on HDSHO and other SDV channels (which was finally fixed early Monday morning during the maintenance window) this morning I get up to more blank channels. Same characteristics as always...QAM frequency makes no di...

RRF1 · 12-06-2022

Blank screen on an SDV channel ...once again, on both STB's. This time it is Showcase on channel 484, out of the Scarlett Rd. headend, QAM frequency is 813Mhz. Other channels on same QAM frequency are working, no errors. Please do not contact me a...

RRF1 · 11-22-2022

The World Cup is finally here and the picture quality is so poor on TSN the eye strain makes it almost unwatchable.Every time the camera moves everything goes out of focus and blurry.Come on Rogers, dial up the bitrate, your subscribers deserve bette...

RRF1 · 11-11-2022

Once you have selected a different Flex channel, how long does it take before the channel appears in your guide? ***Edited Labels***

RRF1 · 01-30-2023

I am still within my first month !Besides, you should still be able to access "TV Manager" to add Theme packs or individual channels, shouldn't you?Now I also have to straighten out my billing, since I paid for both Digital cable and Ignite bundle in...

RRF1 · 01-30-2023

My TV management function for Ignite finally was accessible a couple of days ago.Only took 3 1/2 weeks to get access.Now I am afraid to change anything, because if I do not like my selection, it may take 3 weeks to correct.

RRF1 · 01-22-2023

@AV_Fan wrote:Ethernet ports 100 Mbps ... it would defeat the purpose of a direct connection between the modem and the Xi6 even if those 2 units are side by side; as wireless AC would be so much faster (even though a wired connection would be more st...

RRF1 · 01-22-2023

Believe me, I already spoke to 2 reps. Neither found anything wrong, but I still cannot manage my TV service.I first got the standard opening empathy statement, which was pretty hilarious considering the rep was located in Calgary where there is no R...

RRF1 · 01-19-2023

FYI..the Xi6 STB is made by Arris.Here are the specshttps://wikidevi.wi-cat.ru/Arris_AX061AEI_(Xi6-A)100 Mbps Ethernet port.The WiFi support is 802.11abgn and ac protocols, so theoretically much higher through-put is achievable on a 5G WiFi carrier, ...

Rogers Community

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User Activity

Internet Service shut down before Ignite hardware delivered

More Blank SDV Channels HDSHO (484) and SCIFI(575)

Blank Screen on Ch.484 HD Showcase...Again

World Cup on TSN Poor Quality

How long does it take to select a different Flex channel?

Re: ignite tv & flex channels exchange

Re: ignite tv & flex channels exchange

Re: Ignite TV bandwidth provisiong and ethernet port speed

Re: ignite tv & flex channels exchange

Re: Ignite TV bandwidth provisiong and ethernet port speed

Re: Blank Screen on Ch.484 HD Showcase...Again

Re: HDA&E Audio only 2 channels