Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...
Hello Community, Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it. Find out how to identify and report damaged eq...
My condo is switching to Ignite as of May 1. I have a lot of saved content on my Netbox PVR. How do I save this content or upload it to the new Ignite cloud recorder? I d9 not want to lose this content! ***Edited Labels***
Hi, I received an email from Rogers. Part of it says, "Starting April 23, 2023, the Real Estate and Broadcast News channels will no longer be available and will be removed from your TV package as of this date." Which broadcast news channels are ...
Legacy TV, old mountain cable system. New box arrived yesterday, tech set it up, tested signal, said we have strong signal. Good.After he left, we noticed channels with no sound. You can hop around, other channels are fine. Turn the box off, and ba...
Good afternoon: I spent a lot of time yesterday attemp;ting to pair the above devices; I looked at the documentation and according to my understanding the universal code for RCA RT2480 is 1547. I have inputted this code into remote but the TV set doe...
How would i do a factory reset (erase everything) on a Scientific Atlanta Explorer 8300HD with no cable service ?...Thx
My 9865's hard drive has crashed rendering the box unusable. I understand that a replacement hard drive is relatively easy to find but opening the case in order to swap out the drives is difficult. Is there a place where I can get this fixed locally ...
In 2018, we saw the rebranding of The Movie Network to Crave, and since that time the channels that belong to this package have been out of order on your network:301: Crave 1302: HBO 1303: HBO 2304: Crave 3305: Crave 2306: Crave 4307: Starz 1308: Sta...
I subscibe to rogers digital including Turner Classic Movies, no problem watching on our main tv, but i cannot watch tcm on our second tv i guess because i only have a small black box ( dont know what it is called) which i can only watch channels up ...
For the past four days, Your World This Week has a continuous, short loop promoting the channel, BBC Earth. Your World This Week used to be a nice source of information as to what is currently on the platform, but is currently in an unwatchable stat...
Blank screen on an SDV channel ...once again, on both STB's. This time it is Showcase on channel 484, out of the Scarlett Rd. headend, QAM frequency is 813Mhz. Other channels on same QAM frequency are working, no errors. Please do not contact me a...
Hi, was wondering if anyone out there, has cable problems. It has been almost three months when we were slowly loosing channels that go black and it would last a few minutes. Now Aug 22, it is getting a lot worse, about half of my station go black ...
Rogers is aware of last night's fibre cut in Ontario (by another provider), and the community thread about Service Interruptiions shows that most of the Toronto subscribers (for both Legacy TV and Ignite TV) are now good to go; the rest are estimated...
I tried to watch the Crave Freeview Shoresy episodes on channel 100, but no matter which episode I select, it always plays episode 1. Anybody else have this problem? Who to complain to? ***Edited Labels***
The HDPVR unit is showing multiple times in Rogers system (i.e. on same outlet# and on a different outlet#). The issue started when a Rogers associate was trying to correct billing issue on Jan. 16th at 6:30pm. We have not had any service since. A...
Legacy Digital TV...WNYO Buffalo (MyTV Buffalo) channel 167 SD picture is fine, but there is NO sound. However, there IS sound and picture for the indoor antenna feed I have, so this is a Rogers' issue.Its been like this for at least a few hours, but...
I am in Ottawa and pay for the CTV New Channel (17) in my channel lineup. When I go to the CTV website and try to access the content it asks me to login - which I do via Rogers but then it tells me my access is denied - Unauthorized channel? Can some...
I recently switched my TV and Internet to Ignite. I have an Explorer 8300HD PVR that I used with my previous digital tv service that I'd like to pass along to someone else. I purchased it retail from Furture Shop. I own the box, not Rogers. The p...
English soccer just moved from DAZN (which Rogers Ignite shows) to FUBO TV. Is Rogers going to link to this? If not, how do I get it through my Samsung smart TV? Help! ***Added Labels***
June 15th we're getting an update that will, for some reason, change some show titles. Just curious, why would show titles change? Is this in preparation for another life-altering process to our TV viewing? Any connection to the upcoming earth-shatte...
After 3 days of severe macroblocking on HDSHO and other SDV channels (which was finally fixed early Monday morning during the maintenance window) this morning I get up to more blank channels. Same characteristics as always...QAM frequency makes no di...
