Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...
Hello Community, Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it. Find out how to identify and report damaged eq...
Does anybody else have the following problem: CityTV programs subbed on US channels - CC does not work. ***Edited Labels***
I have been waiting to have our cable buried for 6 months. They finally came yesterday without advising me. I was not home and did not give them permission to enter my backyard - but they did and they buried the line. While doing this, they dug aroun...
I have a 3 year bundle ending in November 2021. What would be the ECF if I cancel June 2021? **Labels Added**
Greetings, What happen to the automatic box reauthorization? In the past when I needed one of my set-top box reauthorized, I call 1-866-894-9962, follow some prompts and my box is back in action. Now that 1-866 directs me to an agent, where I have...
Is there an app we can download for the 5 Button Remote Control? The previous version of Anyplace TV had some remote control functionality. If not, are there plans for one in the future? Thanks in advance. ***EDITED LABELS***
Last night around midnight, I was watching TV and then the screen went black and an brief error message was displayed but I can not recall exactly what it said. I tried for about 10 minutes to get any channel to work but nothing would come up. I che...
All the recordings in my Nextbox just disappeared. I can schedule a new recording, but it won't record. And I cannot pause, rewind or FF any live programs. Changing channels and search work fine. There are no weird sounds coming from the Nextbox.Does...
Our TV Next Boxes are turning off, this just started happening in the past few days, it is independent of the TV being turned off. Could it be related to a reboot which I have read that can happen overnight? **Labels Added**
Good Afternoon,I'm looking to see if anyone else has had this same issue. Recently purchased Crave TV, reset the digital box, things were working well. Next day, go to crave, again have to reset the box.. It's a constant thing. Called the Rogers Se...
Hello Community, Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it. Find out how to identify and report damaged eq...
Why doesn' t Rogers join the list of service providers who facilitate streaming of TCM on mobile devices. This is long overdue. *** Edited Labels ***
I find it very frustrating and am getting to the point of cancelling your service because you will not show other Canadian hockey games in my region. I don't like Boston Boston Boston Boston on my cable package. I pay a premium for sports packages bu...
past few days can't get fox news to load up this is the only channel I have noticed like this, any thoughts ***Added Labels***
We have been experiencing terrible internet connections and black screen on many channels and my home phone was out of service more times than it worked since October 2020 when I first called Rogers about this and the tech on the line tried to reset ...
I own an old one with recordings we would like to watch. Just recently upgraded to Ignite so the old PVR is semi-disconnected. It does not want to boot past "-01-" Any ideas. Thanks ***Added Labels***
My father’s PVR box was quite full of saved recordings. I am not sure how full but safe to say it was at 80% and growing around Christmas. This morning he found all his recorded shows are gone. I am assuming he hit 100% and everything erased, althoug...
Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...
@toolcubed wrote:Bell is not worse. If you can get Bell Fibe at your house, then the service (especially TV) will be considerably better than your Rogers experience. There are two flavours of Fibe - FTTH (fibre right to your home) and FTTN (fibre to ...
