Scam, Phishing & Fraud Discussions
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Resolved! Is this Rogers agent legitimate

 Recieved a pamphlet and needs my personal information to set up account for booking an appt for fibre internet hookup. Are they legitimate?Senior Account Specialist , Fibre Expansion TeamRogers Communications85 Grand Crest PlaceKitchener, ON N2G 4A8...

TDressler by I've been around
  • 1593 Views
  • 1 replies
  • 0 likes

Email request to change my password

I recently got an email requesting that I change my password by clicking on the link by March 1,2023, or I wouldn’t be able to access my account using my current identifiers.This smells of a scam and I don’t see anything in my account settings.Should...

MikeF3292 by I've been here awhile
  • 861 Views
  • 1 replies
  • 0 likes

Resolved! Spam or not

Hi all, I saw a thousands of posts on Facebook Marketplace, offering lucrative deals on Rogers Ignite Internet. I contacted them, they are not rogers employees but asking for Driver's Licence etc. Does anybody know about these. Are these spam or legi...

shahidur by I've been around
  • 1451 Views
  • 1 replies
  • 0 likes

Resolved! Strange email from Rogers about payment due

Hi     I hope someone can figure out this for me, i received an email from rogers@e.rogers.com  , the email is very strange it says: This is a friendly reminder that there is a balance on your bill due , for your account ending in .Use our quick and ...

gvo by I plan to stick around
  • 21999 Views
  • 22 replies
  • 0 likes

Rash of compromised email accounts

With the steady increase of compromised email accounts when will Rogers adopt 2-factor authentication (2FA) which is becoming the standard for protecting against these types of attacks?  Yahoo already has this ability available and it looks like this...

pollioni by I plan to stick around
  • 1427 Views
  • 3 replies
  • 0 likes

Are these email addresses valid/legitimate?

Hi All,   I got 2 calls saying that they are from rogers promotion team,.   Caller 1: Told that IPhone 14 pro max 256 gb, at 53 cad, 50 gb of data is available, authenticated with my first name, told there will another call from them confirming the o...

vdvs99 by I've been around
  • 5826 Views
  • 1 replies
  • 0 likes

Is this a scam mail???

I'm so confused about this mail because when I called the number mentioned below, the representative told me they did not find the record ( I guess when Rogers sends me a regular mail, there will be a record in the system.)  Two representatives told ...

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ss351 by I've been around
  • 1281 Views
  • 1 replies
  • 0 likes

Phishing emails

Hi folks, I am getting more calls, more texts and emails than ever.  this comes from a Rogers.com email. It has all the logos etc. Please do better Rogers - Since you announced your enhanced Phone Phishing capabilities in the fall of 2022 - the numbe...

mark007 by I've been here awhile
  • 1181 Views
  • 1 replies
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***ROGERS FRAUD/SCAM***

Hello Rogers users, I just want to share my current status with Fraud account made under Rogers. Someone stole my identity and was able to make 4 lines under my name and other personal info with Rogers. It was a long story but we are still in the pro...

Resolved! Email Scam - Suspicious Email Received

I received the following email from "Rogers Comm"<rlall1@rogers.com> with the subject "undisclosed-recipients" and message: Dear Valid User, To Your Notice: We found out that your email has been suspended by our mail service! due to the unrecognized ...

fae45 by I've been here awhile
  • 80418 Views
  • 104 replies
  • 0 likes

Resolved! Win iPhone 13 Contest Scam?

Hey fellow Rogers members; Have any of you received an offer to win new iPhone 13, in a contest to reward members? But the contest is being controlled by an outside Company... maybe even UK registered Company! I played it tonight Jan 21st and suppose...

Seang1198 by I've been around
  • 2544 Views
  • 1 replies
  • 0 likes

Resolved! Is 1-800-419-7266 connected with Rogers?

 I answered once and I recall the person saying he was from Rogers. I was busy at the time and told him to just call back another time.  Now I've been getting calls almost daily from this number. Is this number really from Rogers?     **Added Labels*...

granum by I've been around
  • 5362 Views
  • 1 replies
  • 0 likes

Resolved! Is this a scam?

ROGERS: You are being rewarded with $253.18 (CAD) for being a loyal customer during this year. Claim your funds at rogerspay.comGot sent this text and thought it was legit but it's been a couple days with no emails or confirmation. Kinda worried I ga...

ColinNunya by I've been around
  • 6662 Views
  • 2 replies
  • 0 likes

CRTC steps up efforts to combat spoofed calls

December 9, 2019 – The CRTC today took further steps to combat caller ID spoofing and determine the origins of nuisance calls. The CRTC expects telecommunications service providers will implement a new framework called STIR/SHAKEN* by September 30, 2...

57 by Resident Expert
  • 8655 Views
  • 27 replies
  • 2 likes