Scam, Phishing & Fraud Discussions
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CRTC steps up efforts to combat spoofed calls

December 9, 2019 – The CRTC today took further steps to combat caller ID spoofing and determine the origins of nuisance calls. The CRTC expects telecommunications service providers will implement a new framework called STIR/SHAKEN* by September 30, 2...

57 by Resident Expert
  • 8654 Views
  • 27 replies
  • 2 likes

Resolved! Is this a scam email about noise hotline?

I received the following email today. Is this a scam?   This is in regards to your Rogers services. Rogers maintenance has traced network interference from your address. This is impacting services in the neighbourhood. Rogers would like to schedule a...

Annemm by I've been here awhile
  • 2825 Views
  • 2 replies
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Resolved! Scam or not??

I received an email that looks like it is from Rogers saying that as of today older versions of mailboxes were being closed and asking me to log on to upgrade>Is it real or a scam?

Constant spam calls

Is anyone else receiving nonstop spam calls today (2022-12-13) every few minutes from obviously spoofed numbers of the same area code and first 3 digits? I'm wondering if it's just me or if something got messed up. Thanks.

tg87 by I'm here a lot
  • 2633 Views
  • 2 replies
  • 0 likes

Fraudulent Lost Phone Claim

I had someone hack my Rogers account and claim my daughter's phone had been lost/stolen. Likewise, the 3rd party company issued a new phone to a fraudster (obviously not verifying any of my information as a security feature). The only way we found ou...

Is it a scam?

Hi. I have received several call from this number 833-4252390. I answered it and the person said “He is calling from Roger’s Montreal offering a plan to old customers” is this number legit rogers? They know my name.   **Labels Added**    

dnnr by I've been around
  • 1515 Views
  • 1 replies
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So much spam!

Has anyone else notice the significant amount of spam/scam emails that seem to make it by the Rogers filters? I'm having to mark numerous scam messages as spam on a daily basis and yet keep getting the same ones over and over. Anything I can do? Mark...

DTrums by I've been around
  • 1876 Views
  • 5 replies
  • 1 likes

Resolved! Compensation text msg

I got this textSvc msg: On your most recent bill, We had sent you an incorrect invoice.Compensation for the inconvenience is attached herewith:“Link”Rgrs msgIs this real or a scam

Is this a scam?

I received a Roaming Rogers account notification email that someone requested a user name change. I am trying to figure out if the email is legit or not. Everything seems to look like it is from Rogers. How can I tell if it's a scam or not?   ***EDIT...

Keeper4evr by I've been here awhile
  • 1892 Views
  • 5 replies
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Resolved! Yahoo email - phishing?

Hi there, I have been getting emails warning of impending disconnection of my Rogers Yahoo mail. It seems to be spam but I thought I should verify. So, is it valid or not?   **Labels Added**      

jaybe by I've been here awhile
  • 1217 Views
  • 1 replies
  • 0 likes

Scammers

When are our phone providers going to help clean up these scammers?How do they get local phone numbers so easily?     ***Edited Labels***

VfrScotty by I've been here awhile
  • 974 Views
  • 2 replies
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Resolved! Is this legit?

I received this via text today with a link for an etransfer of $117.42….. seems phishy?~Rogers News~ In July, we experienced a major nationwide network outage affecting a range of services from cell phone coverage to internet and debit card purchases...

Andrea88 by I've been around
  • 1470 Views
  • 1 replies
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Identification of SPAM

Why are there so many emails that end up in my Inbox vs going to the SPAM folder when they are very obviously SPAM?   As an example out of 4 SPAM messages, I identified 4 from the subject line alone and Rogers/Yahoo identified zero. There are very cl...

pollioni by I plan to stick around
  • 2835 Views
  • 10 replies
  • 0 likes

Resolved! Rogers Solution Refund

Hey, I know Rogers had a 100 visa gift card deal going on with my s8 preorder and I called yesterday about it and the guy on the phone said they haven't started sending them out yet but I got a message today but I can't tell if it's a scam link or no...

Jonathan3440 by I plan to stick around
  • 49762 Views
  • 63 replies
  • 1 likes