Call from 833-378-6888

[donl]

I have been getting call from 1-833-378-6888, multiple times a day for the past week. This is legit or scam?

[57 · Accepted solution]

1. If you do a web search for that number you will see that it is not related to Rogers and comes up as a possible scam.

2. Any number, including real Rogers numbers can be spoofed, so your question has no relevance.

3. See:  https://communityforums.rogers.com/t5/Scam-Phishing-Fraud/How-to-Avoid-Caller-ID-Spoofing-and-Spam-C...

[martynosky]

I received the same number last thursday . On display it was "Rogers" so i decided to pickup . It was some one with heavy accent trying to sell me cell phone's or cell phone plans for 40$ or something like that . Than asked if i'm happy with my internet speed . Said he was Rogers Ambassador . Knew my  name . That's my experience from last thursday.

[BG713]

Same here... Same number multiple times since last week. Even 1 call a day the last 3 days. Says Rogers on the screen and same 1 833 number looks very legit... Called it back and it says "You have reached the Rogers ambassador team, all our agents are currently busy but be rest assured someone will call you back shortly" So that you don't answer the phone when they're calling you and there is some very convincing sounding Roger's message played in English and then in French that their agents are busy and they will call back. Rogers needs to be careful with this one very easy to cover up if it is a scam it seems pretty legit... Who are Rogers ambassadors anyway...? Should I block this number?

[BG713]

And what happened after that... ? After he made you those offers and stuff did you accept anything did you ask him to verify stuff did he get disgruntled and hang up? Just trying to figure out how the experience went after that for those of us who are nervous to answer the call...

[martynosky]

I responded with "no" to everything and that i am happy with what i have . i lied that one day i might be interested with the offers .  Kept my cool, listened to the "offers" and that's all .Nothing disgruntled . 

If a knew it's a scam i would not pickup. 

[57]

---

@BG713 wrote:
Who are Rogers ambassadors anyway...?

---

1. According to the following thread, the team was disbanded over a year ago and the phone number was different.  There are various references and suggestions in the thread link below

https://communityforums.rogers.com/t5/Account-Support/What-is-The-Rogers-Ambassador-Team/m-p/532434/...

2. My suggestion would be to contact Rogers via the usual number, or PM the mods on this forum.

3. Usually the team would contact you after you discontinued a service or left Rogers.

4. Many of the scammers can sound legit, so it is always good to be wary and not give out any information, per the suggestions in this and the other thread.

5. If this were a legit number, I would expect different results when doing a web search.  Right now, all I get are links to this or similar threads asking about legitimacy or a lot of links regarding scammers using 1-833.

6. If an offer sounds to good to be true, it probably is. There are many recent legitimate published cellphone offers on the web.