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Fraud Dept

PaulWong
I've been around

How do I contact the Rogers fraud dept? I am not a Rogers customer, but have a fraud on my bank account originating from Rogers.

 

 

 

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Re: Fraud Dept

RogersZia
Moderator
Moderator

Hi @PaulWong,

 

Welcome to the Community!

 

It's definitely a cause of concern when any financial information is compromised. Typically we create a call back request on a customer's account for our fraud team to make contact. 

 

Since you're not a Rogers customer, it may be best if you initiate an investigation with your financial institution. They should be able to review the charges for you and recommend next steps.

 

May I know what kind of suspicious activity have you noticed in your account? If it's a payment that has been debited, do you see any account info associated with it?

 

Please keep us posted.

 

 

 

RogersZia

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