MyRogers & Rogers Apps
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MyRogers App Does Not Find Linked Account

When I try accessing it thru the iOS myRogers app, I always get a popup stating "No Linked accounts" after logging in. However, when I login to MyRogers through rogers.com., it finds my account without any issues. I tried unlinking and relinking my a...

Rogers Email not working since July 8

I get regular emails from 2 sites offering music lessons but some of the emails in my inbox will not open.  I can read the subject line but Windows 10 Mail just shows the dots proceeding across the screen forever without opening the message.  I have ...

bgkahuna by I've been around
  • 2490 Views
  • 9 replies
  • 1 likes

Changing Caller ID - An impossible task

I'm trying to change the caller id on my wireless accounts, the link you have provided is overdue and useless. The video you have shared was from 2020 and via mobile app.  When i try to login on computer, there isn't an option under quick links to ch...

baris41 by I've been around
  • 1008 Views
  • 3 replies
  • 0 likes

Resolved! MFA Sign in

As many we have my wife (as primary account holder for billing) plus myself and my two sons. I tried to log into this community and I needed to use our primary account email and password and then it asks for MFA to either her email or cellphone. I tr...

ATP13 by I plan to stick around
  • 692 Views
  • 1 replies
  • 0 likes

Resolved! IgniteTV Web Login Issues

Hi All,   Lately, I've been having issues logging onto my IgniteTV web app.  I get the attached error.   I've checked the password multiple times and the email are both correct. I've cleared the cache and refreshed the page multiple times.  No go!   ...

Screenshot 2023-06-14 at 7.44.01 PM.png
kevani by I plan to stick around
  • 1048 Views
  • 1 replies
  • 0 likes

Ignite TV App on Android Box

I am getting " This video stream is not playable on the current device"   I am getting this message on 3 different android boxes, these boxes I am able to watch netflix, amazon prime and utube.   This is included on live tv and recorded programs, the...

ve3tej by I plan to stick around
  • 13661 Views
  • 14 replies
  • 0 likes

Pause/unpause

My internet home connect (wifi hub)connect version 4.33.0(1683723202) is not working as expected. Like if I pause the any one of connected devices, it’s actually in the app I can see pause but where as it is not blocking the internet. I’m not sure wh...

Ignite App not displaying all connected devices

My Rogers Ignite app is not showing all connected devices currently connected to my wireless router. I have done a factory reset with no change. I have uninstalled and reinstalled the Rogers Ignite App. I have reset my gateway.My app only shows 8 dev...

R_Moore by I've been here awhile
  • 1276 Views
  • 3 replies
  • 0 likes

Ignite TV app - Screen cast option not showing

The screen cast option(normally an icon in top right corner) is not showing.It shows sometimes then next day not there then it appears again without doing anything... My other apps show the option to cast the only 1 that has issues is ignite TV   *Ad...

Resolved! Cast from ignite tv not available

Hi,I realized that theres no cast button in the ignite tv app on my pixel6 phone anymore. I downloaded the same app on an iPhone and the cast button is there. Is it not longer possible to cast from the android version?       ***Edited Labels***

jakukee by I've been here awhile
  • 1042 Views
  • 2 replies
  • 0 likes

Ignite TV app is horrible

I’m at a friend’s and can’t Airplay ToGo channels on his large screen due to app licences? Horrible, just like not being able to watch all the channels on the app when you’re not home.   **Labels Added**    

Giofrio by I've been around
  • 873 Views
  • 3 replies
  • 0 likes

Resolved! Rogers Home Connect App

Any one using subject? Received an email today from Rogers hyping the feature and was wondering if there are any advantages to the user?      **Labels Added**

password by I plan to stick around
  • 1008 Views
  • 2 replies
  • 1 likes

Rogers needs to fix their app!

Again I can’t pay my bill through the app because a developer has no clue what they are doing. Time to stop lining to pockets of the big wigs and hire competent staff.       ***Edited Labels***

pctuneup by I've been around
  • 488 Views
  • 1 replies
  • 0 likes