MyRogers & Rogers Apps
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Ignite TV App not playing on demand video

When I try to play video from the Starz channel for example using the ignite app I get a connection error TVAPP-00406 sorry we are having trouble retrieving this video. If your internet is otherwise working please try a different channel or program. ...

nighthawk by I Plan to Stick Around
  • 1215 Views
  • 2 replies
  • 0 likes

Resolved! Ignite TV App Web Version Requires Flash?

This App requires Adobe Flash when using Windows 10 Pro and Edge (Developers Beta).  Microsoft has indicated Flash will not be supported after December 2020 by any of it's browsers.  Will Rogers be addressing this problem (and please don't point me t...

Philip144 by I Plan to Stick Around
  • 6855 Views
  • 70 replies
  • 1 likes

Resolved! Cannot access Anyplace TV

I'm trying to access Anyplace TV on my iPhone 5. I login and it keeps giving me a message about not having a wireless or TV account with Rogers. I have a wireless account. I was told my plan supports Anyplace TV, What can I do about this? Is it an is...

Nik420 by I've Been Here Awhile
  • 14108 Views
  • 44 replies
  • 0 likes

Resolved! Payment History Showing Incorrect Payment Amount.

Hi    I really need help for Myrogers account issue.  this is my first post here, if anyone can solve my concern i would arreciate, yesterday i logged in my intertnet account i found all my payments on payment history have wrong decimal place, for ex...

1.png
gvo by I Plan to Stick Around
  • 919 Views
  • 4 replies
  • 0 likes

Rogers Smart Home app only works with Data

Hello,   This issue has been there for at least 2 years now (probably more). A LOT of people complain that the app does not work at all and I am fairly certain it's because of this issue. I have tried this on multiple different Wifis (i.e. my home, s...

Capture_2020-12-13-15-34-45.png Capture_2020-12-13-15-35-12.png
samaursa by I've Been Here Awhile
  • 605 Views
  • 3 replies
  • 0 likes

Link to Download Bill as a PDF does not work

Been using this link (circled in red) for the past number of months successfully. Suddenly, today, it does nothing. Numerous clicks does not download my bill despite being notified by email about my bill over a week ago. Reloading the page doesn't h...

Screen Shot 2015-12-01 at 12.32.24 AM.png
teekay1959 by I've Been Around
  • 4543 Views
  • 12 replies
  • 0 likes

Ignite TV App - Not Connected to the Internet error

Ignate TV App Android doesn't work when connected on my home WiFi. I have Orbi mesh network. Orbi is connected to Rogers modem where WiFi is disabled. Rogers boxes are connected to my WiFi and they work without issues. App on my phone is saying that ...

svlacic by I Plan to Stick Around
  • 6577 Views
  • 62 replies
  • 1 likes

MyWiFi App - Pause Feature Not Working

Hi there, The app has worked well up until this past week. Now it randomly unpauses the devices that I have paused throughout the night (ie the kid's devices), which totally defeats the purpose. Is there a known issue pertaining to this? or an update...

Maintenance on MyRogers App

I keep getting a error when trying to use the Rogers my account Application for a few months now . The error states that the application is going through maintenance and to check backI have tried uninstalling and reinstalling the app multiple timesI ...

Resolved! My Rogers App Crashing

I'm on iPhone 6 with most recent iOS. I cannot even open the My Rogers App, it always crashes a second after I start it. Any tips?

Resolved! Rogers Anyplace TV

The feature to watch a recorded program from the Digital Video Recorder (DVR) using the Rogers Anyplace TV App on the iPad does not work. Has anyone else had this experience? How can this be resolved?         ***Edited Labels***    

Chanson01 by I've Been Here Awhile
  • 20746 Views
  • 391 replies
  • 0 likes

Inaccurate Info on Ignite Wifi Hub App

I recently downloaded the Ignite wifi app and added 2 wifi nodes to my network. The app is now telling me that several devices that are connected to my network through wifi are connected with an Ethernet cable. There are absolutely no network cables ...

me213 by I've Been Here Awhile
  • 2141 Views
  • 9 replies
  • 0 likes

Resolved! MyRogers- errors out during plan change

Everytime I try to change my wireless price plan I get a message saying "Sorry something went wrong we are working to fix the issue" it's been like that for days I don't know what is wrong   *Edited Labels*

peterpg02 by I've Been Around
  • 6456 Views
  • 12 replies
  • 0 likes

Bill Paying - Where to Enter Credit Card Number?

When I go to "pay now" and pick credit card, I can see where to enter the card expiry date and security code, but I can't find the row in which to enter my credit card number.  It doesn't matter if I use IE or Chrome.  Does anyone else have this prob...

Hajduk by I've Been Here Awhile
  • 4206 Views
  • 22 replies
  • 0 likes