MyRogers & Rogers Apps
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MyRogers App Not Working

I am trying to log into MyRogers app, I ask it to send the code to my email and don't receive the code until 30 minutes after and when I have shut down the app. I tried sending it via text and it wont come through either.    I have force stopped the ...

BAT3 by I've been around
  • 505 Views
  • 1 replies
  • 0 likes

MyRogers Upgrade Fail

We have tried for months now to get the app or browser to respond properly when trying to do an upgrade on our account. We have spent a lot of time on the phone and in stores and still have not yet had this resolved. We have tried multiple devices La...

Viewing charges I’m getting right now

I’m currently roaming whilst travelling in the US and cannot view a live bill to see what I’m being charged. I have roam like home but still need to look at a bill to see if I’m getting charged an arm and a leg for data etc or just the $12 per day or...

Richy by I've been around
  • 817 Views
  • 1 replies
  • 0 likes

Unable to sign in outside of Canada

I tried to sign in to Rogers Smart Home while on vacation outside of Canada. I received a message, "Sorry, you have been blocked. You are unable to access transmit.security". A Cloudflare Ray ID was provided at the end of the message. Since I have VP...

FPYL by I've been around
  • 582 Views
  • 1 replies
  • 0 likes

Ignite Home Connect Loop

Trying to set up the Ignite WiFi Gateway. Cannot log in to the app- after entering my username and password, it takes me back to the log in. There are numerous examples of this without resolution on the forums and Reddit. Here’s what I’ve done - any ...

No_Bueno by I've been here awhile
  • 1326 Views
  • 3 replies
  • 1 likes

MyRogers App - Face ID not working

I have recently signed with Roger's for my mobile. I downloaded Roger's.com in my cell phone. I went to profile settings but no options to set up Face ID. I am using XR iPhone. Please let me know if you can help me yo set up Face ID. I have Face ID f...

Rajamsny by I've been around
  • 808 Views
  • 1 replies
  • 0 likes

Unable to view programmes on apps

I have been trying to view programmes on the TSN app and Sportsnet as well as other stations, and when I log-in through "my TV provider" Rogers, none of the programs are available, and appear locked. When trying to view any program it says I'm not su...

Ines2 by I've been around
  • 595 Views
  • 1 replies
  • 0 likes

cant reset password

when i try to reset a password it says "contact a specialist" so I go to the contact us page, there are no details, so I use the "new chat" button, talk to a bot until it gives me an opportunity to chat with a specialist. Ok, cool, but it only offere...

ju10 by I've been around
  • 536 Views
  • 1 replies
  • 0 likes

App not showing discount price for plans

I changed my cell plan over the phone but the app still says original price not the discounted price. When will the app reflect the new price it’s been over 2 weeks since I did it.?   **Labels Added**    

got2bll by I've been around
  • 612 Views
  • 1 replies
  • 0 likes

Rogers apps on Pixel 7 not working

The following apps do not work on Pixel 7. Rogers Home Connect, Rogers WiFi, Rogers Ignite TV. When you click on these apps, it takes prompts you for the userid and password, on entering the requisite information it defaults back to the sign in page,...

leeprasaud by I've been around
  • 1074 Views
  • 3 replies
  • 0 likes

Unable to access MyRogers for apple watch

I am unable to access the MyRogers website for apple watch to unlink an old apple watch. I keep getting a triangle with an exclamation mark in it when I select Manage Rogers Account   **Labels Added**

budmd by I'm here a lot
  • 1334 Views
  • 7 replies
  • 0 likes

MYROGERS app will not open

Tried to log 3 times and an error noting something went wrong.    I checked the password each time.    I also see there is some problem with channels on my tv not working this morning.      What is going on with Rogers/Shaw?

Geo14 by I've been around
  • 6398 Views
  • 12 replies
  • 0 likes

ROGERS APP

Hello ))))So I'm an existing Fido internet customer and now waiting to receive my rogers wifi modem. I just recently downloaded the Rogers (MyRogers) app and I can already see I don't like it very much mainly because when I log in it takes me outside...

MARK0777 by I've been here awhile
  • 912 Views
  • 2 replies
  • 0 likes

Switching among accounts in HomeConnect App

I have 3 accounts under the same login, but I can't switch among them in the app. When I logged in after a while, it asked me which account to select, but when inside, there's no UI to switch to another one. Tried to Sign Out. But when I click "Sign ...

strannik by I've been here awhile
  • 910 Views
  • 2 replies
  • 0 likes

IP cameras hacked and Fing shows open ports

So my Rogers camera and Tapo cameras have been hacked. These ppl talk to me and harass me thru the 2 way I believe and have even started circling my house in 2 or 3 different cars while screaming into the cameras to let me know its them. Very immatur...

Cguyton by I've been here awhile
  • 1914 Views
  • 8 replies
  • 0 likes

Resolved! Rogers Smart Home app not connecting

On the smart home app, I keep getting an error saying it can't connect and telling me to connect to WiFi or data, and my phone is on data, Smart Home on its own cell signal. I've tried to uninstall/reinstall and I don't see an option to upgrade the f...

alvinlau by I've been here awhile
  • 1561 Views
  • 3 replies
  • 0 likes