Hello everyone, I have 5G home Internet from ROGERS and every time I open my MyRogers application On my iPhone to check how much data I used I can’t and I see that the usage details not available so anyone can help or had the same problem before and ...
Just switched to Rogers this holiday and every time I am wanting to watch a local hockey game on Sportsnet now on data (5G), it says regional restrictions apply....this is never an issue when I am connected to Wi-Fi or on data through my previous car...
In the app I cannot access Services (the option is not clickable and disabled)In the website, trying to access Usage and Services it opens to an empty dropdown.Cannot access my data usage details. What should i do? ***ADDED LABELS***
I need to view current internet usage. I can view what is outstanding, but would like to view current cycle data. Have tried via the app and online and reached out to support. Support didn't provide any useful information. They kept providing old cyc...
For years Rogers was behind the times on streaming using an app. Not to say you didn't have one it was outdated before you launched it. I have recently become a customer again and I was pleasantly surprised to find out you updated your app it's of de...
I set my Smart Home app to remember my credentials and allow for thumb authentication. I regularly have to enter my username and password and it is aggravating when arriving home to shut off the alarm. Please help! *** Edited Labels ***
Anyone else been having issues with sportsnet plus saying you aren’t subscribed to any content? It’s been over a week now where I log in via my TV provider (Rogers) where I am subscribed to all sportsnet channels, but the app is saying otherwise. ...
I am not with Rogers for my cellular services. I have no filters or restrictions active on my device or through my cellular provider, I have added the Rogers short codes 50500, 100100, 89000, and 93998 to my contacts, I have toggled airplane mode, I ...
I have been having problems with ignite TV for a while now I cannot get it on any of my devices I keep calling for support and talking to them they keep telling me that it must be under maintenance I don't understand why I can't speak to somebody who...
the app crashes constantly and goes back to Google Play..reinstalled many times and always the same issue..tried on other devices and system the same story it does not work.
Do I need separate apps to view tsn and sportsnet content? Why can’t I see these (and many other) channels in the igniteTV app? ***Edited Labels***
the app won't let me log in. It continually sends me to a new captcha, even when I get all correct. I have to log on on a browser. Reading the other reviews, this is a problem for many! I have a Samsung S22+ I rebooted the phone and I also have CClea...
When I login to MyRogers I can see everything I need to, however, when I click on Internet, my usage stopped showing details on March 12. There's nothing wrong with the links, it just doesn't show anything after March 12. I can see previous data, et...
Just got Crave subscription through Rogers. Downloaded the Crave app on my phone and tried to sign in using the Rogers TV Provider. I can't get past the Captcha. After clicking the verify button on the Captcha it just returns to the 'I am Not a Robo...
the selection in the myrogers area for changing phone numbers is not working. ***Edited Labels***
Up until today - November 14, 2022 - I have been able to login to the myrogers app using my fingerprint. Today, when I opened the app, the entire homepage was different and the option to login using biometrics was gone! I had to go old school and typ...
when I open an account at Rogers using the same email address I use at Fido, it won't let me register an online account, and Rogers could not give a reason and did not solve the problem until they asked me to use a different email address. Now I reca...
For the past week I cannot access any of my account details via either the app and MyRogers. I am logged in, see my account name and that is it. Chat and calling in have not rectified this. How are customer accounts being supported if we cannot vi...
Hi, I have not been able to make a payment to my business cell phones. When I use the app (MyRogers), I get a message indicating that "Something went wrong." I have also tried to make a payment on Rogers.com, however when I submit the payment inf...
Hi, This app keeps crashing on me over the past week with the new update (Samsung S21+). I would like to pay my over due bill since you won't take my payment in stores and over the phone anymore. I have cleared the Cache, App Data and have uninstalle...