MyRogers & Rogers Apps
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Unable to view programmes on apps

I have been trying to view programmes on the TSN app and Sportsnet as well as other stations, and when I log-in through "my TV provider" Rogers, none of the programs are available, and appear locked. When trying to view any program it says I'm not su...

Ines2 by I've been around
  • 771 Views
  • 1 replies
  • 0 likes

cant reset password

when i try to reset a password it says "contact a specialist" so I go to the contact us page, there are no details, so I use the "new chat" button, talk to a bot until it gives me an opportunity to chat with a specialist. Ok, cool, but it only offere...

ju10 by I've been around
  • 675 Views
  • 1 replies
  • 0 likes

App not showing discount price for plans

I changed my cell plan over the phone but the app still says original price not the discounted price. When will the app reflect the new price it’s been over 2 weeks since I did it.?   **Labels Added**    

got2bll by I've been around
  • 743 Views
  • 0 replies
  • 0 likes

Rogers apps on Pixel 7 not working

The following apps do not work on Pixel 7. Rogers Home Connect, Rogers WiFi, Rogers Ignite TV. When you click on these apps, it takes prompts you for the userid and password, on entering the requisite information it defaults back to the sign in page,...

leeprasaud by I've been around
  • 1322 Views
  • 3 replies
  • 0 likes

Unable to access MyRogers for apple watch

I am unable to access the MyRogers website for apple watch to unlink an old apple watch. I keep getting a triangle with an exclamation mark in it when I select Manage Rogers Account   **Labels Added**

budmd by I'm here a lot
  • 1743 Views
  • 7 replies
  • 0 likes

ROGERS APP

Hello ))))So I'm an existing Fido internet customer and now waiting to receive my rogers wifi modem. I just recently downloaded the Rogers (MyRogers) app and I can already see I don't like it very much mainly because when I log in it takes me outside...

MARK0777 by I've been here awhile
  • 1109 Views
  • 2 replies
  • 0 likes

Switching among accounts in HomeConnect App

I have 3 accounts under the same login, but I can't switch among them in the app. When I logged in after a while, it asked me which account to select, but when inside, there's no UI to switch to another one. Tried to Sign Out. But when I click "Sign ...

strannik by I've been here awhile
  • 1155 Views
  • 2 replies
  • 0 likes

IP cameras hacked and Fing shows open ports

So my Rogers camera and Tapo cameras have been hacked. These ppl talk to me and harass me thru the 2 way I believe and have even started circling my house in 2 or 3 different cars while screaming into the cameras to let me know its them. Very immatur...

Cguyton by I've been here awhile
  • 2532 Views
  • 8 replies
  • 0 likes

Resolved! Rogers Smart Home app not connecting

On the smart home app, I keep getting an error saying it can't connect and telling me to connect to WiFi or data, and my phone is on data, Smart Home on its own cell signal. I've tried to uninstall/reinstall and I don't see an option to upgrade the f...

alvinlau by I've been here awhile
  • 1967 Views
  • 3 replies
  • 0 likes

MyRogers: Services button doesn't work

In the app I cannot access Services (the option is not clickable and disabled)In the website, trying to access Usage and Services it opens to an empty dropdown.Cannot access my data usage details. What should i do?   ***ADDED LABELS***

Poorlight by I've been around
  • 1220 Views
  • 3 replies
  • 2 likes

Internet Detailed Usage

I need to view current internet usage. I can view what is outstanding, but would like to view current cycle data. Have tried via the app and online and reached out to support. Support didn't provide any useful information. They kept providing old cyc...

Tanya326 by I've been around
  • 1179 Views
  • 1 replies
  • 0 likes

Rogers Smart Home App

I set my Smart Home app to remember my credentials and allow for thumb authentication. I regularly have to enter my username and password and it is aggravating when arriving home to shut off the alarm. Please help!   *** Edited Labels ***

SWG67 by I've been around
  • 684 Views
  • 1 replies
  • 0 likes

Cannot View Sportsnet Plus Content

Anyone else been having issues with sportsnet plus saying you aren’t subscribed to any content? It’s been over a week now where I log in via my TV provider (Rogers) where I am subscribed to all sportsnet channels, but the app is saying otherwise.    ...

jmmelo92 by I've been here awhile
  • 3162 Views
  • 5 replies
  • 1 likes

Unable to receive Rogers SMS verification

I am not with Rogers for my cellular services. I have no filters or restrictions active on my device or through my cellular provider, I have added the Rogers short codes 50500, 100100, 89000, and 93998 to my contacts, I have toggled airplane mode, I ...

C_Richards by I've been here awhile
  • 1956 Views
  • 2 replies
  • 0 likes

Ignite TV watch anywhere on any device

I have been having problems with ignite TV for a while now I cannot get it on any of my devices I keep calling for support and talking to them they keep telling me that it must be under maintenance I don't understand why I can't speak to somebody who...

Cecilia1 by I've been around
  • 999 Views
  • 1 replies
  • 0 likes