Hi guys, my plan is 1G ignite with black modem. Next to the modem, I am getting 5G WIFI ~180mbps download for my macbook and ~300mpbs for my android phone, ~200mpbs for my iphone 13 (tested not at the same time), upload is over 50mpbs, which is stran...
I configured my wireless network 2 years ago, with multiple SSIDs, plus other configurations. I have a new phone so I had to install the Ignite app again, yet after I sign in with my Rogers account, while connect to my home wifi, there are no settin...
Is something going on with speed tests? I have been running speed tests from speedtest.net for a long time but recently they have stopped working for Rogers servers only. I can run the speed test on every server on the list, but when I try to run...
Synergy has been running cable down a lot of rural roads in Norfolk county. I’ve seen my neighbors all have cables rolled up attatched To a stake at the end of the driveway, my house has been missed. I don’t recall getting a call, email or even a let...
So I switched over from Bell to Rogers and I keep getting these frequent disconnects and reconnect to the internet. I ran a ping test and trace route which can be found below. I had a rogers technician switch out the modem but that did not solve the ...
Hi Team Rogers, I am a customer of Rogers Ignite Internet Services @ Mirabella Condominiums Located at LakeShore Blvd Etobicoke. I have placed several complaints in the past 2 weeks regarding internet installation in my condo, however, All my complai...
So rogers convinced to get an ignite modem for our cottage (2 hour drive) from home.. we're not there today.... 8:00 and wifi remote components go down..Fortunately a neighbor goes over walks through all the trouble shooting steps with (the 5th onlin...
We recently got the ignite bundle with tv and internet, we cancelled it because we were mislead and are sticking with legacy internet with Hitron modem. I still have the Arris XB6 and ignite tv box unopened. i know i have to return the TV box, but wh...
We are having terrible issues in our neighborhood. Only getting 1/2 of my internet speed (direct wired) to the main computer/modem. In the evening it becomes almost unusable elsewhere in the house. My son cannot game, Our cable freezes/glitches/b...
Why are most of my emails going directly into Trash? **Labels Added**
I have issue with my XB8 and need to replace the modem that its not available. Technician telling me they can't downgrade XB8 to XB7!! Anyone here seen this issue and know how to get around it? Rogers tech support is clueless and and hoping someone w...
Hi, I don't have a smart phone & want to access my ignite gateway info. When I try to access the website, it takes me to a download page for devices. How do I access the info. via my Win 10 desktop? Thanks, Nick.
Rogers did some maintenance in my area and in the end they moved me to a different segment and at the same time they've killed my internet connection I'm paying for 1Gbps internet and I'm getting 400Mbps on average. I've tested many times on many dif...
Email was working a few hours ago- Helpdesk does not seem to know what going on. ***Edited Labels***
Hi! I'm having a new problem that recently just started happening that I need some help with: Since Feb 28, 2022, the 2.4 GHz Wifi network band has stopped supplying Internet connectivity from my Rogers Hitron CODA modem. The 2.4 GHz connection ...
A company I buy services from sends messages to me but they never seems to arrive. The company says it has had similar non-receipt problems when sending to an @rogers.com email address. They say the problem can be solved by adding their email addres...
Hello, I am using Ignite WiFi Gateway Modem-XB6. I can access any website, except my own website. 路 I tried to access the site on all of the devices I have connected to the WiFi: PC, MacBook Pro, Samsung Galaxy, iPhone. None can access the website. ...
I'm a little tired of this issue to be honest. It's been ongoing for 3 weeks. I've had 2 technicians come out so far. The first technician took out a coaxial splitter, it didn't change much. The issue seems to be worse during around 8-12 at night. It...
Hello, I had put in a ticket about this issue, as instructed to do by Rogers agents, it was closed without resolution and I was told the notes said I should do something with my TV to fix it — haha. I had it opened again and that was closed again, c...
Hi everyone, my CODA-4582 modem went offline and didn't go back online. I had already reset the modem to factory default settings and still offline. Is there an activity this morning's maintenance window and this is expected or I have a faulty mode...
