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Bricked Modem

Seems Rogers did an update Jan 29 to certain modems and they are now bricked. Only the power light is on. Can not reset the modem in anyway, can not access the modem in any way  What resolution are the techs working on?   I'm pretty tech savy and I k...

ddhend by I've Been Here Awhile
  • 16570 Views
  • 84 replies
  • 2 likes

Rogers Business Web Hosting

I am overhauling a web site for a friend who is on Rogers Business Hosting, and trying to gauge how much we can do with this service. On first glance it looks pretty comprehensive; the rogershosting.com portal contains a number of site management too...

sasoriza by I've Been Around
  • 6467 Views
  • 1 replies
  • 0 likes

G&M article on Gigabit in Toronto with Rogers & Bell

http://www.theglobeandmail.com/report-on-business/bce-rogers-racing-to-new-frontier-in-high-speed-internet/article34505795/   "Rogers has completed its upgrade to the next generation of cable technology (known as DOCSIS 3.1) and said Thursday that be...

yyzsam by I Plan to Stick Around
  • 6664 Views
  • 9 replies
  • 0 likes

Hitron CGN3ACSMR activity logs

Hi,   Are there any acitivyt logs available on this wireless gateway?  Most routers etc. allow for review of internet activity via logs.   Please advice.   Thanks!!!     ***Edited Labels***

Internet and TV is off in Stittsville?

Cable TV and Internet went out at about 11:20pm in Ottawa West (Stittsville) Can't get a phone call to connect to the help line. Anyone else out?       ***Edited Labels***

shyde by I've Been Around
  • 1182 Views
  • 1 replies
  • 0 likes

Intel / Arris Puma 6 (Hitron CGN3XXX) progress

Good Day Ladies and Gentlemen,   Posted on the DSLReports site at 2:28 pm Mon 20 Feb, is the following post from Netdog, an Arris engineer:   Re: SB6190 Puma6 TCP/UDP Network Latency Issue Discussion Ok I have a new engineering build with some TCP/UD...

Datalink by Resident Expert
  • 3249 Views
  • 5 replies
  • 1 likes

4.5.8.27 ICMP Latency Reduction

One of the questions that arose out of the deployment of V4.5.8.27 to the test group of CGN3ACSMRs is "does it work?"  In a nutshell, yes.  But, to really appreciate the difference from before to after you would have to run an extended ping test to t...

17_29 Jun 2016 CGNM-3552 with 4.5.8.22 loaded ping to first node beyond modem 30 sec cycle  12 Hour Bottom chart .png Fri 23 Sept 2016   Latency to CMTS   CGNM-3552  V4.5.8.25 2_30 am to 2_30pm.png Fri 23 Sept 2016   Latency to CMTS   CGNM-3552  V4.5.8.25  2_30 am to 2_30pm no 2.png Fri 23 Sept 2016  All Day  Latency to CMTS   CGNM-3552  V4.5.8.25.png
Datalink by Resident Expert
  • 10250 Views
  • 13 replies
  • 5 likes

Rogers Yahoo Mail is slow/down

Rogers (Yahoo) Mail seems to be totally broken.  Takes about 2 hours to download 20 messages onto my Mac.  Started yesterday, apparently "a problem at Yahoo".  No time estimates, took repeated calls to get an admission that there *was* a problem, was...

paulenash by I've Been Around
  • 3369 Views
  • 3 replies
  • 0 likes

IP Forwarding Enabled on rogers Modem

Description The remote host has IP forwarding enabled. An attacker can exploit this to route packets through the host and potentially bypass some firewalls / routers / NAC filtering.Unless the remote host is a router, it is recommended that you disab...

LouisQ37 by I've Been Here Awhile
  • 1613 Views
  • 1 replies
  • 0 likes

Slow Internet and Latency Spikes, Need Help!

Hi,   I have been experiencing a lot of internet issues concerning speed and latency, for approximately a month. I have frequently contacted Rogers, in which two techinicans came to my house. The first technicain came to my house because my internet ...

Jamie1995 by I've Been Here Awhile
  • 6038 Views
  • 65 replies
  • 0 likes

Antronix VoIP Amplifier

Hi everyone, I have all my Rogers cables connected to an Antronix VoIP amplifier (installed by Rogers). I have 2 NB3 receivers, home phone, and internet. The home phone terminal is connected to the VoIP port. The CODA modem is connected to port 1 whi...

toolcubed by I'm a Senior Contributor
  • 2638 Views
  • 4 replies
  • 0 likes

Setting up port forwarding on business static IP modem

Hi there,   I have Rogers business static IP internet which is basically an unmanageable modem and was told by Rogers support I cannot setup port forwarding to forward email sent to port 25 to a local IP (virtual machine). Does anybody know of a work...

supadups1 by I've Been Here Awhile
  • 1415 Views
  • 1 replies
  • 0 likes

Resolved! Hitron CGN3 private network change for the last two night

I have the Ignite 100 with the Hitron CGN3 .  I have the  modem for at least 2 years and nothing like this happen before.  For the last two night, I woke up with my internal network all change/mess up.  My internal network always configure to be 192....

siuolly by I'm Here A Lot
  • 2702 Views
  • 6 replies
  • 0 likes

Resolved! PS4 and Media streaming

I recently switched over to Rogers. I used to be on bell. So since switching I have major issues with using media streaming from my windows 10 laptop to my PS4. I have cleared off all of the old internet connections, but not have made any other chang...

TheDoctor80 by I've Been Here Awhile
  • 7059 Views
  • 8 replies
  • 0 likes

rogerstv.com offline

Here in St. John's rogerstv.com seems to be offline.    Every other website we use is up and running. Same situation of both laptops my husband and I own.   I can't explain this in technical terms.    Restarted modem and both laptops.   Don't  know i...

Hayward by I Plan to Stick Around
  • 1506 Views
  • 1 replies
  • 0 likes

Reason: Illegal host/domain name found

Suddenly I am not getting incoming emails and my senders are getting bownce back with this message Reason: Illegal host/domain name found.  What should I do to fix this?     ***Edited Labels***

adding a router to Hitron CGN3

Hi, having issues with low wireless signal in some parts of our home.  I'd like to add a router/repeater so that anyone connecting from the areas with low signal would just connect to the router/repeater instead.   Any ideas how to do this and also w...

blexann by I've Been Here Awhile
  • 5486 Views
  • 3 replies
  • 0 likes