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iPad Cannot connect to Internet

Suddenly all iPads cannot connect to Internet. Was on Internet watch TV and it just disconnected.    Restarted router, (powered off, wait two minutes, powered on). no change. Reset Network settings on iPad, no change. Tried using iPad through iPhone ...

CaledonKen by I've been here awhile
  • 1192 Views
  • 4 replies
  • 0 likes

External Coax Cable Install

Hello all - We moved into our new house about 1.5 years ago. It was wired for Bell so we had Rogers run a new Ignite cable from the utility pole to the external box at the side of our house, and from the box into our home and directly into our modem....

coolblade by I've been here awhile
  • 7253 Views
  • 7 replies
  • 0 likes

Resolved! Hitron CODA-4582 with TP-Link Mesh System

Hello all!I’ve seen multiple suggestions online on the “best” way to setup a third-party mesh system with the Rogers modem, and now I have just a few questions surrounding my current setup.I currently have a TP-Link Deco M4R mesh system connected to ...

Resolved! Slower download speed in bridge mode

Here is my setup.Rogers (500U) —>  Hitron CODA-4582U  —> Cisco RV130W  —> Computer (Wired)Cisco RV130W is a wireless-N VPN router with firewall.Both the Hitron and Cisco are almost at factory defaults.  I’ve changed only the passwords and setup the w...

LaraBeagle by I've been here awhile
  • 46990 Views
  • 38 replies
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Resolved! Signal Level

I just had rogers service installed today by a technician after installation I suspect the downstream signal is rather high. I am posting a screenshot of the signal for a second opinion, would appreciate the feedback. Just some additional information...

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HWK by I've been here awhile
  • 981 Views
  • 2 replies
  • 0 likes

Resolved! Rogers Ignite Modem Bridge Mode with pfSense Router Setup

Hi I have the following setup   Rogers (Technicolor CGM4331ROG) setup in bridge Mode pfSense box running 2.6.0-RELEASE with two interfaces (WAN and LAN) Rogers Ignite TV Box   Everything seemed to be setup correctly as I was able to get the WAN IP (I...

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xraive1 by I'm here a lot
  • 4061 Views
  • 11 replies
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Resolved! Internet speed halved when bridging CODA-4582U to ASUS XD4

Hello, So I recently switched from bell to rogers 1gbps legacy after a 1 year hiatus from the company. Coming back I am left to deal with small issues from the CODA modem. Initial setup was great, consistently getting 950/50mbps speeds when wired via...

Schix by I've been here awhile
  • 2855 Views
  • 9 replies
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Resolved! Bridge Mode - WAN Detection Issue - CODA 4582/ASUS

Hey All,   I tried to Bridge to connect my new ASUS Router and it will not detect WAN from the modem. I have tried multiple ports on the modem and even when I do manual setup the web UI and the ASUS lights themselves report no WAN from the modem.   I...

jjunge by I plan to stick around
  • 3249 Views
  • 8 replies
  • 0 likes

Resolved! Scheduled Downtime and Daylight Savings Time

So am I the only one that uses scheduled downtime on a Rogers Ignite modem? I have a set of scheduled downtimes set on my son's iPad so he is not on it all the time. It would normally be disabled from 0000-1200 each day. However, I notice that the do...

chank by I plan to stick around
  • 1295 Views
  • 6 replies
  • 0 likes

Hitron CODA-4582 Firmware Update?

My old Hitron CODA-4582 was shutting down and dropping wifi.   I went through tech support and ended up with a new Hitron CODA-4582.  It will not connect to the service.  I can hook up the old one and it will connect without issue but wifi not workin...

Resolved! Speed & Latency issues suddenly appeared!

Hey everyone,   So out of nowhere tonight, got hit with some massive download speed & latency issues. If the connection is barely used, latency to google dns, for example, hovers around 40-45 ms. As soon as I start using the connection, with a speedt...

Can't Access 10.0.0.1 Portal

Hello,   I have 1GB Ignite internet. Recently it has been going down a lot. I called Rogers, they said everything was fine on their end. After seeing another post which recommends having a look at the downstream and upstream signal data following the...

Okvjg by I've been around
  • 4893 Views
  • 2 replies
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Resolved! Ignite Internet Gigabit - Slow Speeds

i haven't been able to speed test higher than 500mbps with a wired connection, I am on a gigabit connection.     Downstream Overview Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)1591000000256QAM4.200738.9832...

m3rked by I'm here a lot
  • 35030 Views
  • 160 replies
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Resolved! Ignite WiFi Router password reset

So, I discovered something today that is pretty concerning.  I tried to log into my router today and found that my password did not work.  After a number of attempts, I tried "password" and sure enough it worked.   At some point, Rogers installed a n...

tgilbert by I've been here awhile
  • 3288 Views
  • 2 replies
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Resolved! Wifi Pods

I have been told by one of my device suppliers the unit does not work because of network congestion. I have the Ignite wifi gateway that supports 2.4 and 5. Rogers support said I will send you a POD to help. I installed it and using the Rogers Hub Ap...

jelliott0 by I've been here awhile
  • 4053 Views
  • 5 replies
  • 0 likes

Ignite modem channel box is grayed out

I have a 1gb Internet with rogers but all I'm getting is a little over 200mbps download on WIFI. I tried several tweeks to improve my WIFI download speed but didn't help. I logged into the ignite box to try changing the channel but both the Auto and ...

aelzein by I've been around
  • 1237 Views
  • 1 replies
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Resolved! How does Rogers Ignite determine hostname of a device?

How does Rogers Ignite determine hostname of a device? I am trying to identify computers in the household and are getting description of devices labelled  LAPTOP-0U0F6VG and Laptop-H3Q9569E  I can't figure out which is which. Thanks ***Edited Label...

togreer by I've been around
  • 1252 Views
  • 3 replies
  • 0 likes

Poor Internet/TV/Phone Quality

In the past couple weeks I feel like my ignite services have gotten worse. At first, the home phone started cutting out. After that I noticed that my TV would lag occasionally, and websites on computers wouldn't fully load. After looking over some si...

psmuz by I've been here awhile
  • 1118 Views
  • 4 replies
  • 0 likes