Our small town is in southern Ontario, but we only have DSL25 internet. Bell has made it clear they have no plans within the next 2 years of upgrading our town, (even though the Federal government will pay for it through the Universal Broadband Fund...
Hi there, I've had severe ping spike issues for the past 2 weeks since upgrading to the Ignite 1.5 GigaBit plan from the 1 GigaBit plan. No equipment nor cables were changed, only the plan was upgraded. I've tried contacting chat support who's told...
I upgraded to an Ignite modem in January and ever since have been experiencing frequent wifi drops on my networks. These last a few seconds, never very long, but they lose browser connections, and interrupt downloads, blog updates, and videos. They h...
I have 3 mailbox defined in my Rogers Webmail. One of them, from a 3rd-party server (neither @rogers.com or @User3314.ca), regularly loses sync: in email settings > mailboxes, it shows as "not syncing" and the message reads "To reauthorize this mailb...
Hey, For the last several months we've had frustrating issues with our service. regular surfing is almost unnoticeable since we'll just refresh the page. However with gaming, where either we lag (temp or lag right out) and with Party Chats where ...
Hi all, Wanted to get the collective wisdom here. Sorry if this has been dealt with previously. When I had the older Hitron modem I always used it in bridge mode and had an ASUS AC68U Gigabit router (which I still have boxed away). When I switche...
Why am I getting "disconnected from server" messages when using Rogers internet today. Why is my rogers TV also going black screen ?. TV service just stops... the screen goes blank not even static screen shows, then it starts up again. Service is v...
My Windows Mail and Calendar had to be re-installed as did my Outlook 2013. Both applications require that I use a specially generated secure password to either use my Rogers email account in Mail or to re-set up my rogers email account in Outlook 20...
Haven’t been to my place or used internet for two months but I’ve of course had to pay 70$ a month. Now when I come up to “work” from home I have no Internet going on two days. That’s two days lost wages. I was told it was an outage but who knows!!! ...
Hi All,Modem details: Model: CGM4331COM Vendor: Technicolor Hardware Revision: 2.0 So I am trying to change my 5Ghz WiFi channel (to 36) and channel bandwidth to 20/40/80/160 option.Firstly those options were disabled for me but I found out on this f...
for the last week every device on my home network is having issues loading webpages, does not matter which one almost all of them take 3 retries to load, whether its a news site, facebook, pcgamer, amazon, best buy even the rogers site. I keep gettin...
i have noticed that all my WiFi-connected devices are listed as connected and i can actively manage them using Ignite app however, none of my LAN connected devices shows as "Connected" within the app and i can not manage them. ***Edited Labels***
Hi Everyone,When we moved to our new house 11 year ago, an active splitter was all wired in as part of the house. this device takes the incoming coax signal from Rogers and distributes the signal to all coax outlets thought the house.The device is an...
Hello,Since I switch to Rogers Ignite Internet, Google Chromecast does not connect to Rogers.
Pretty sure I'm not the only one but for the last months or so I have been having high ping/latency during gaming, I play shooter so its crucial to have a low ping. Called techs to come to my place 3 times already and the last time I was told I'm n...
Has anyone opened port 8080 in their ignight hub? **Labels Added**
Hi, so i recently upgraded to an XB7 from an XB6 - my plan went from 1.0 to 1.5 as well. But I dont see any changes in speed when i go to fast.com or ookola. I get about 900Mbps-1000Mbps, which is fine, but i was already getting that prior. These ...
I just got my new wifi pods yesterday and I hard wired them into my modem. And they keep havejng a flashing green light and the ignite app says they are offline, it’s almost like they are always rebooting. When I unplug the Ethernet wire everything w...
Can I connect Rogers Ignite Pods to the Modem via Ethernet to improve connection speed? The tech who installed my Ignite originally told me if I ran ethernet between the modem and the pods, then any devices connected wirelessly to the pod would hav...
I understand that I can't manually update Rogers Ignite modem firmware, but could someone tell me what the latest version number is? Mine is currently stating 7.3.2.0.91. *Added Labels*
